May 2010 Human Resources Manager (National Vocational Qualification Level 3) Exam Paper
Part 1 Professional Ethics
(Questions 1 to 25, * **25 questions)
1. Basic theory and knowledge part of professional ethics
(1) Single choice questions (questions 1 to 8)
Based on "Implementation Outline for Citizen Morality Construction", the "five requirements" that practitioners should follow are ( )
(A) Patriotism and law-abiding, courtesy and integrity, fairness and decency, serving the people, and courage to contribute
(B) Be dedicated to your job, be honest and trustworthy, act ethically, serve the masses, and contribute to society
(C) Be dedicated to your job, be honest and trustworthy, act fairly, abide by laws and regulations, and contribute to society
(D) Be innovative and enterprising, abide by laws and regulations, act fairly, serve the people, and keep pace with the times
2. The inherent moral code of professional activities is ( )
(A )Democracy, prudence, legality (B) Loyalty, prudence, humanism
(C) Loyalty, order, diligence (D) Loyalty, prudence, diligence
3. Japanese Zipper King Tadao Yoshida said: "If you don't consider the interests of others, you will not have your own prosperity." From the perspective of professional ethics, the real meaning of this sentence is ( )
(A) What do others ask for? To do it, you have to do it yourself (B) Know yourself and the enemy, and fight without danger
(C) Business management must be good at saying "I'm sorry" (D) Integrity is the moral capital of a company based on society
4 , the steps and requirements for practitioners to implement the operating procedures are ( )
(A) Keep the operating procedures in mind, practice the operating procedures, and adhere to the operating procedures
(B) Recite the operating procedures and understand the operations Procedures, adhere to operating procedures
(C) Remember operating procedures, improve operating procedures, adhere to operating procedures
(D) Remember operating procedures, practice operating procedures, and innovate operating procedures
5. Japan's Toyota Motor Corporation has long adhered to the business philosophy of "spend less and do more", and frugality has become Toyota's culture, fashion and habit.
However, in recent times, Toyota Motor Corporation has been stuck in the "recall gate" quagmire. According to analysis, the problem is more or less related to "saving", which shows that ( )
(A)" "Spending less" cannot achieve or do "do more"
(B) Product defects come from the strategy of using "saving" as a business philosophy
(C) "Frugality" means making small gains and suffering big losses
(D) It is very important to grasp the essence of moderation
6. Professional ethics - the characteristics of "cooperation" are ( )
(A) Profitability, industry, equality (B) Sociality, mutual benefit, equality
(C) Industry, mutual benefit, selectivity (D) Occupation sex, mutual benefit, selectivity
7. Professional ethics - the "availability" of "dedication" refers to ( )
(A) Everyone can do it (B) Profitable
(C) As long as you want to do it, you can do it (D) Requirements for others
8. In the cultivation of professional ethics, the basic requirements that practitioners should follow are ( )
(A) Don’t do to others what you don’t want others to do to you (B) Don’t have the intention to harm others, and you must have the intention to guard against others
(C) Keep your tail between your legs Being a human being (D) Do whatever the leader tells you to do
(2) Multiple choice questions (Questions 9-16)
9. The social role of professional ethics is reflected in ( )
(A) It is conducive to adjusting professional interest relationships and maintaining the order of social production and life
(B) It is conducive to improving people's social moral level and promoting the formation of good social customs
(C) Helps companies effectively control employees’ thoughts and behaviors
(D) Helps improve personality and promote people’s all-round development
10. The characteristics of my country's socialist professional ethics include ( )
(A) Taking utilitarianism as the value orientation (B) Taking collectivism as the principle
(C) Taking "Five Loves" as the Basic requirements (D) Serving the people as the core
11. The role of professional ethics on professional skills is expressed as ( )
(A) Leading role (B) Supporting role (C) Promoting role (D) Determining role
12. Regarding dedication, the correct statement is ( )
(A) In professional standards, dedication is the most fundamental requirement for practitioners
(B) Being engaged in a profession for a long time will definitely create feelings and promote a situation of professionalism
(C) Whether professionalism is the first condition for many well-known companies to select and employ people
(D) The core expression of professionalism is civility and courtesy
13. Professional ethics - the characteristics of "integrity" include ( )
(A) Ambiguity (B) Wisdom (C) Stop-loss (D) Appearance
14. Practitioners must adhere to professional ethics - the requirements for "fairness" include ( )
(A) Stand firm ( B) Be flexible in your methods (C) Convince people with virtue (D) Be aloof
15. If employees violate professional disciplines at work, the correct attitude is ( )
(A) Frankly accept the punishment (B) Actively find the reasons (C) Take the initiative to improve deficiencies (D) Efforts to modify the system
16. Practitioners practice professional ethics - the requirements for "dedication" include ( )
(A) Clarify job responsibilities (B) Cultivate feelings of responsibility (C) Work with all your heart (D) Without any compensation
2. Personal performance part of professional ethics (Part 2)
Questions 17~25)
17. If you are very dissatisfied with the job you are currently engaged in and want to resign, but the employment contract you signed has not expired, how will you deal with it ( )
(A) Resign resolutely
(B) Although helpless, he will persist until the contract expires
(C) Inform the unit in advance and insist on resigning
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(D) In ??order to prevent yourself from breaking the contract, you will try to get the company to fire you
18. The kind of good friends you make at work are generally ( )
(A) People who are willing to do whatever it takes
(B) People who learn from each other, encourage each other and make progress together
(C) Work progress, People who are full of interest in life
(D) As long as we can talk to each other
19. One of your colleagues Q always talks bad things about X in your ears, and according to If you observe that I will not believe Q’s words based on my own judgment
(C) Explain clearly to Q the dangers of doing so
(D) Stay away from Q and remain vigilant about X
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20. Several of your best friends decide to hold an outdoor sports activity on a public holiday and invite you to participate. However, you are very busy with housework and have no interest in this activity. What will you do ( )
(A) Refuse politely
(B) Actively participate and support friends in their activities
(C) Tell everyone your true thoughts
( D) Suggest other ways to exercise
21. Employee N was originally your best colleague and would squeeze in time to gather and chat together every day. However, since he was recently promoted, you two have fewer opportunities to meet each other. Will you ( )
(A) It seems that N’s heart has changed
(B) It will probably get better after a while
(C) It’s just I feel that N is just busy
(D) I vaguely feel that if this continues, N will no longer be friends with me
22. Usually, the company recommends model workers or business pacesetters. Yes, you will ( )
(A) Recommend according to the requirements of the leader
(B) Recommend according to the situation you are familiar with
(C) Usually Recommend whoever is good to you
(D) Try to recommend people who are far away from you
23. On your way to work, you are late because of traffic jams. When you arrive at the company, the first thing you have to do is ( )
(A) Explain the reason for being late to other colleagues
(B) Get into work immediately
(C) While working, explain the seriousness of traffic jams to others
(D) While working, figure out how to deal with criticism from the supervisor
24. Office of company leadership order The secretary informs you that you will rush to an important event somewhere in the city immediately.
You hurriedly contact us and confirm that there are only two modes of transportation left: 1. If you take the bus, and if the road is not blocked and everything goes smoothly, the time may be advanced by 2 minutes and the cost is 40 cents; 2. If you take a taxi You can guarantee to arrive 20 minutes early by bus, and the cost is 40 yuan. According to the company's regulations, all transportation expenses in the city are borne by the individual. In this regard, you will ( )
(A) Take the bus
(B) Take a taxi
(C) Ask the leader for instructions
(D) Ask the office secretary to decide
25. Plant trees in a certain place, plant The number is very large, but the survival rate is very low. Many people feel that the "number" of afforestation is too big. The local people jokingly call it "only the numbers, but not the trees." What is your opinion on this? ( )
(A) Individual organizations or leaders falsify figures
(B) Afforestation is difficult, and figures will always be inaccurate
(C) This phenomenon is It is estimated that it exists everywhere, and now I have no sense of numbers
(D) I hope that numbers can really become a reality
The second part of theoretical knowledge
(26 ~125 questions, ***100 questions, full score is 100 points)
1. Single choice questions (26~85 questions, 1 point each, ***60 points. There is only one question per question For the most appropriate answer, please blacken the corresponding letter of your chosen answer on your answer sheet).
26. The only variable factor of production in a short-term enterprise is ( )
(A) means of production (B) means of labor (C) capital income (D) labor income
27. Which of the following formulas is wrong ( )
(A) Aggregate supply = consumption income (B) Equilibrium national income = consumption savings
(C) Aggregate supply = Consumption savings (D) Equilibrium national income = consumption investment
28. For workers, the right to material assistance is mainly realized through ().
(A) Social insurance (B) Social security (C) Social assistance (D) Salary and benefits
29. Which of the following does not fall under the Labor Security Law ( )
(A) Temporary Employment Law (B) Social Insurance Law (C) Working Time Law (D) Labor Welfare Law
30. Customer power analysis does not include ( )
(A) Customer consumption affordability (B) Market commodity consumption structure analysis
(C) Customer purchasing motivation analysis (D) Enterprise product consumer group analysis
31. Companies in the mature stage do not The appropriate marketing strategy is ( )
(A) Market improvement (B) Marketing mix improvement
(C) Product improvement (D) Enhancement of sales channel effectiveness
32. The teacher asked two students continuously and couldn't answer a certain question, but the third student analyzed and explained the question. Although his answer was not completely correct, the teacher still thought that the third student More outstanding.
This phenomenon belongs to ( )
(A) Primacy effect (B) Halo effect (C) Projection effect (D) Contrast effect
33. Principles of organizational justice and reward distribution Excludes ( )
(A) Distributive fairness (B) Procedural fairness (C) Interactive fairness (D) Legal fairness
34. Federer believes that the key to determining the effectiveness of leadership behavior Situational factors do not include ( )
(A)Task structure(B)Leader's authority
(C)The relationship between the leader and the led(D)The leader's characteristics
35. Human capital is the core capital in economic capital, and the reason is that human capital ( )
(A) Timeliness (B) Creativity (C) Profitability (D) Accumulation
36. The changing law of return on human capital investment does not include ( )
(A) Endogenous diminishing returns of human capital investment (B) Substitution and return between investment and return Complementary relationship
(C) Diminishing expected returns of human capital investment (D) Changes in human capital investment returns and optimal investment decisions
37. The following are not characteristics of human resources ( )
(A) Timeliness (B) Initiative (C) Consumption (D) Regularity
38. Which of the following is not a basic principle of human resource management ( )
p>(A) Make the best use of people’s talents (B) Match their abilities to their positions (C) Get the right people for the job (D) Create positions according to the people
39. Which of the following statements about method research technology is correct ( )
(A) Streamline diagrams are divided into single-column type and multi-column type
(B) Operation procedure diagram is a tool for analyzing production procedures
( C) The operating procedure chart is more detailed and specific than the flow chart
(D) The flow chart uses a plan view or a three-dimensional view to show the entire process of product processing
40. In improving job design, The means of horizontally expanding work do not include ( )
(A) Adopting a lump sum responsibility system (B) Participating production workers to formulate plans
(C) Replacing single operations with multiple operations ( D) Add some variable factors to monotonous operations
41. Which of the following statements about enterprise capacity management is incorrect ( )
(A) Reasonable labor quota can improve labor efficiency Productivity (B) The quota must be based on maximizing production efficiency
(C) The labor quota can stimulate the enthusiasm of employees to study business technology
(D) Reasonable quota can make all aspects of the enterprise more efficient. The task volume of the job position can be operated at full capacity
42. When a certain type of work produces a single variety of products, small changes and large output, ( ) should be used to calculate the number of employees.
(A) Output quota (B) Individual quota (C) Working hour quota (C) Comprehensive quota
43. The content of enterprise quota standards does not include ( )
(A) Production and processing methods (B) Technological processes (C) Labor organization conditions (D) Management levels
44. In the institutionalized management model, ( ) are not managers who implement management characteristics.
(A) Follow the principle of assigning people according to the circumstances (B) Follow the principle of matching people with posts
(C) The power of managers is strictly limited (D) Every employee Each manager has the necessary power to perform his or her own functions
45. Which of the following statements about the enterprise’s human resources management system planning is incorrect ( )
(A) must be consistent with the enterprise The spirit of the collective contract is consistent
(B) Keep the enterprise’s human resources system planning dynamic
(C) Modify the collective contract if it is inconsistent with the terms of the collective contract
(D) It must be carried out within the general framework of national labor laws and regulations
46. Which of the following statements about human resources budget is incorrect ( )
(A) Employees Medical expenses and unemployment insurance premiums are sub-items under the salary item
(B) Bonuses from non-incentive funds are not expenses under the salary and fund items
(C) Under review When budgeting for annual labor costs, you must first check whether the items are complete
(D) Projects and standards for employee equity funds are designed to benefit the country, the company and employees
47. Among the following recruitment methods, the most costly one is ( )
(A) Advertisement (B) Online recruitment (C) Campus recruitment (D) Headhunter recommendation
48. ( ) The advantage is that it has a more accurate understanding of candidates
(A) Campus recruitment (B) Use of intermediaries (C) Headhunting companies (D) Recommendations from acquaintances
49. "If I understand If it is correct, what you mean is...", this belongs to ( )
(A) Open question (B) Closed question (C) Repeated question (D) Hypothetical question
50 ( ) is used to determine a certain potential to engage in a particular job
(A) Personality test (B) Ability test (C) Interest test (D) Moral test
51. The calculation formula of recruitment cost utility is ( )
(A) Recruitment cost utility = number of employees/total recruitment cost
(B) Recruitment cost utility = Number of applicants/expenses during the recruitment period
(C) Recruitment costs = number of selected persons/expenses during the selection period
(D) Recruitment costs = number of formal hires/employment Cost during the period
52. The personnel recruitment strategy in which the scores of different tests can complement each other is ( )
(A) Compensation (B) Multiple elimination (C) Combined (D) Leadership decision-making style
53. The method of improving labor operations by changing the vertical division of labor into a horizontal division of labor of the same nature is ( )
(A) Expanded operation method ( B) Enrich business method (C) Work continuity method (D) Rotation work method
54. ( ) can not only improve the natural environment, but also play a supporting role in optimizing various factors in the labor environment
(A) Music (B) Temperature (C) Humidity (D) Greening
55. The cycle period of the five-shift and four-shift rest system is ( )
(A) 6 days (B) 7 days (C) 8 days (D) 10 days
56. When analyzing the training needs of employees with very tight work schedules, the investigation method that should not be used is ( )
(A) Observation method (B) Questionnaire method (C) Interview method (D) Job analysis method
57. The main content of training planning is not
Including ( )
(A) Determination of training projects (B) Analysis of training needs
(C) Selection of evaluation methods (D) Budget of training costs
58. When formulating a training plan, the wrong statement about experiments is ( )
(A) is the last mechanism of training planning
(B) The results are based on experiments Improved training plan
(C) Testing and improvement can be carried out for one round after formulating the plan
(D) The objects should be selected from the group of trainees who will participate in the training
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59. ( ) is a key information channel to understand the composition needs of trainees.
(A) Training teachers (B) Production management or planning department
(C) Trainees (D) Management departments and supervisors
60. Self-study As a training method, its advantages do not include ( )
(A) Low learning costs (B) Learners have strong autonomy
(C) Does not affect work (D ) Learning content is not restricted
61. In the case analysis method, the problem-solving process includes the following 7 links. The correct order is ( )
① Find the problem ② Find the cause ③ Sort by priority ④ Propose plans ⑤ Detailed comparison ⑥ Trial operation ⑦ Make decisions
(A)①②③④⑤⑥⑦ (B)①③②④⑤⑦⑥
(C)①②④⑤③⑦⑥ (D)①③② ⑤④⑥⑦
62. Among the attitudinal training methods, the behavioral imitation method is not suitable for ( ) training.
(A) Senior managers (B) Lower-level managers
(C) Middle managers (D) General production staff
63. Targeted at ( ) Training and development should use training methods such as job transfer, personal guidance and simulation training.
(A) Basic theoretical knowledge (B) Creativity
(C) Problem-solving ability (D) Skills
64. Enterprise training risks do not include ( )
(A) Economic losses caused by brain drain (B) Training costs exceeding budget
(C) Increased difficulty in keeping professional skills confidential (D) Selection of training personnel Improper
65. The performance appraisal method that is easily affected by various personal factors and has certain limitations is ( )
(A) Superior appraisal (B) Peer appraisal (C) Subordinate evaluation (D) Self-evaluation
66. The ultimate goal of performance management is ( )
(A) Improve organizational efficiency (B) Provide a platform for employee development
(C) Improve the working atmosphere of the organization (D) Promote the mutual development of the company and employees
67. ( ) That is, at the end of performance management, supervisors and subordinates discuss the current period A comprehensive review, summary and evaluation of the implementation of the performance plan, as well as its work performance and performance.
(A)Performance plan interview (B)Performance understanding interview
(C)Performance appraisal interview (D)Performance summary interview
68, ( ) Performance appraisal focuses on "what you do" and "how you do it".
(A) Quality-oriented (B) Process-oriented
(C) Behavior-oriented (D) Effect-oriented
69. The following is about behavior The wrong statement about the anchored grade evaluation method is ( )
(A) The cost of design and implementation is relatively low
(B) Effective combination of key events and grade evaluation
p>(C) The boarding level of performance evaluation is 5~9
(D) It is the further expansion and application of the critical incident method
70. Result-oriented The basis of performance appraisal method is ( ).
(A) Actual output (B) Planned output (C) Work effectiveness (D) Labor results
71. Rewards do not include ( )
(A) Bonus (B) Paid annual leave (C) Commission (D) Profit sharing
72. Only a salary system that can be accepted by employees above ( ) can be a scientific, reasonable and effective salary system.
(A)50 (B)60 (C)70 D)90
73. ( ) lays the foundation for the enterprise’s job classification series.
(A)Job analysis(B)Job evaluation(C)Performance appraisal(D)Training and development
74. Set constants before the evaluation factor scores, and multiply their products as The job evaluation method for evaluating the results is ( )
(A) Function method (B) Simple addition method (C) Constant method (D) Percent coefficient method
75, ( ??) It refers to the extent to which the job evaluation itself may achieve the desired goal, that is, the extent to which the evaluation results reflect the true nature of the object being evaluated
(A) Reliability (B) Validity (C) Accuracy (D) Precision
76. Salary surveys need to be done frequently, and the more expensive job evaluation method is ( )
(A) Ranking method (B) Score method (C) Factor comparison method (D) ) scoring method
77. Which of the following does not belong to the characteristics of labor legal relations ( )
(A) It is a bilateral relationship (B) It is mandatory by the state
(C) The content is rights and obligations (D) Equality and subordination
78. The objective phenomenon that is independent of the subjective will of the parties and can cause certain labor legal consequences refers to ( )
(A) Labor legal acts (B) Labor legal relations
(C) Labor legal events (D) Labor legal facts
79. In labor In the relationship adjustment paradigm, the basic characteristic of ( ) is to reflect the will of both parties involved in the labor relationship.
(A) Labor contract (B) Democratic management system
(C) Collective contract (D) Labor laws and regulations
80. The following about collective contracts The incorrect statement is ( )
(A) The legal effect of a collective contract is equivalent to a labor contract
(B) A collective contract cannot be signed by individual workers and enterprises
(C) The existence of actual labor relations is the basis for the existence of collective contracts
(D) Collective contracts only become legally effective after being reviewed by the government’s labor administration department
81. Which of the following statements about the employer’s internal labor rules is incorrect ( )
(A) Published in the form of a formal document
(B) The employer may not consider the opinions of employees
(C) Illegal contents have no legal effect
(D) The formulation procedure is to be formally announced after employee participation
82. The following is about the employee representative conference system The statement is wrong ( )
(A) Non-state-owned enterprises implement democratic consultation system
(B) Workers’ congresses are mainly implemented in state-owned enterprises
(C) The workers’ congress and democratic consultation are systems that go hand in hand
(D) The workers’ congress system is a substitute for enterprise management
83. Officially notified points do not include ()
(A) Information is not easily distorted (B) Information is delivered accurately
(C) Communication content is easy to save (D) Two-way communication is facilitated
84, ( ) is directly stipulated by law or stipulated in the labor contract.
(A) Standard working hours (B) Working hours
(C) Piece-rate working hours (D) Comprehensive calculated working hours
85. Non-labor If the employer himself causes the employer to suspend work or business, the employer ( ) shall pay the employee wages within a wage payment cycle.
(A) Part (B) not required
(C) Discretionary (D) Provide labor as normal
2. Multiple-choice questions (86~125 Each question is worth 1 point, max. 40 points. Each question has multiple correct answers. Please blacken the corresponding letter of the chosen answer on the answer sheet.
No points will be given for incorrect selections, under-selections or multiple selections)
86. The annual unemployment rate depends on ( )
(A) Unemployment cycle (B) Unemployment number
(C) Average duration of unemployment (D) Number of employed people
(E) Proportion of unemployed people in the social labor force
87. In modern market economy countries, the government implements The main measures of fiscal policy include ( )
(A) Change the tax rate (B) Adjust the level of government purchases
(C) Open market operations (D) Adjust the level of government transfers
(E) Adjust the money supply
88. The following are legal sources ( )
(A) Formal explanation (B) Labor law
(C) Local labor regulations (D) Labor regulations
(E) State Council labor administrative regulations
89. Labor legal relations include ( )
(A) Labor relations (B) Labor administrative legal relations
(C) Labor dispatch relations (D) Labor service legal relations
(E) Labor contract relations
90. The prerequisites for choosing risk-based decision-making include ( )
(A) There is a clear decision-making goal
(B) There are more than two alternative options
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(C) Can estimate the objective probability of occurrence of various natural states
(D) Can estimate the profit and loss values ??of different plans under different natural states
(E) There are various natural states that are independent of the will of the decision-maker
91. According to their different roles in the purchasing decision-making process, the role of consumers can be divided into ( )
( A) Initiator (B) Demander
(C) Supplier (D) Buyer
(E) User
92. Satisfy achievement needs Behavior can be ( )
(A) Control resources
(B) Be better than competitors
(C) Discover and use better Methods to complete work
(D) Achieve or exceed an unattainable goal
(E) Influence others and change their attitudes and behaviors
93. The incentive mechanism for innovation ability includes ( )
(A) Team incentive mechanism (B) Personal incentive mechanism
(C) Market incentive mechanism (D) Social incentive mechanism
(E) Enterprise incentive mechanism
94. In job specifications, job labor rules include ( )
(A) Organizational rules (B) Job rules
(C) Behavioral rules (D) Time rules
(E) Assistance rules
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95. The content of the job description includes ( )
(A) Information (B) Basic information of the position
(C) Political outlook (D) Psychological quality requirements
(E) Job content and requirements
96. When designing positions, you must first clarify the ( ) of each position
(A) Responsibilities (B) Supervision
(C) Authority (D) Qualifications of the incumbent
(E) Interests
97. According to the nature and characteristics of the social entity unit, the staffing Can be divided into ( )
(A) Administrative establishment (B) Enterprise establishment
(C) Military establishment (D) Business establishment
(E) Government Establishment
98. Job capacity is mainly determined based on ( ) and other factors.
(A) Workload (B) Work tasks
(C) Position area (D) Work efficiency
(E) Possibility of part-time work
99. Modern large-scale enterprise organizations require a high degree of unity due to ( ), and they need an accurate, continuous, and stable order to ensure coordination among various organizations.
(A) Large scale (B) Detailed internal division of labor
(C) Many levels (D) Wide spread over the area
(E) Many levels
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100. The disadvantages of internal selection include ( )
(A) High selection costs
(B) Suppression of individual innovation
(C) Produce "groupthink"
(D) It is not conducive to the internal unity of the organization
(E) Lead to the phenomenon of "talent poaching" between departments
101. The following are general knowledge and abilities ( )
(A)IQ(B)Memory ability
(C)Understanding speed(D)Numerical ability
(E) Financial accounting knowledge
102. Issues that should be paid attention to to improve the effectiveness of the written examination include ( )
(A) Whether the proposition is appropriate (B) Determining the scoring rules for propositions
(C) Equivalent academic level (D) Marking and score review
(E) Approximately the same experience
103. The interview can use the unit to fully understand the applicant ( )
(A) Appearance and demeanor (B) Business knowledge level
(C) Work experience (D) Moral quality level
(E) Job search motivation
104. The advantages of structured interviews include ( )
(A) The requirements for interviewers are lower
(B) The scope of information collected is not limited
(C) It is helpful to improve the efficiency of interviews
(D) All applicants are conducted according to the same standards
(E) It is convenient for analysis and Comparison, reducing subjectivity
105. Types of effectiveness evaluations include ( )
(A) Predictive validity (B) Cost validity
(C) Content validity (D) Personnel validity
(E) Ipsilateral validity
106. The main contents of strategic-level training needs analysis include ( )
(A) Predict the company’s future personnel changes
(B) Find out the factors that adversely affect training
(C) Consider various factors that may change the organization’s priorities Factors
(D) Investigate and understand employees’ work attitudes and satisfaction
(E) Identify factors that may affect corporate goals
107. The advantages of using the focus team analysis method to collect training needs information include ( )
(A) It can play the role of brainstorming method (B) It takes less time and cost
(C) Obtained The training demand information is valuable (D) The conclusion is highly credible
(E) Employees will tell their true thoughts and reflect the real situation
108. Logistics should be well prepared before the training course begins. Preparation work, confirmation ( )
(A) Trainer (B) Training time
(A) Trainer (B) Training time
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(C)Company policy (D)Training equipment
(E)Training venue