Nursing scientific research year-end concise work summary 1
In the past two years in our hospital, all the nursing staff have gradually worked hard to provide patients with better services, so that patients can feel at ease from the bottom of their hearts. feel satisfied. Each department launched its own new service initiatives throughout the year. For example: whenever someone walks into the office, a nurse will stand up to greet them; health education is provided throughout the entire process from patient admission to discharge, home visits are conducted for discharged patients, and obstetrics and gynecology departments send pregnant women to discharge, etc., so that patient satisfaction is always maintained above 89. There are zero care disputes. There were zero nursing complaints, which improved the awareness and communication skills of nursing staff. In the nursing rounds, the concept of humanization was also used to care for and serve patients, thereby improving the nursing service work and winning praise from leaders and patients. .
1. Insist on intensifying talent training and improve personnel quality.
The key to the development of the hospital is whether it has talents. With talents, it is easy to innovate and achieve results. The whole hospital learns business ten times in a year, and each department insists on studying twice a month; nursing rounds for each department Second, there is a general ward round in the hospital; a monthly nursing technology assessment, with a passing rate of 100; a hospital-wide training on the three basic theories, and an assessment; active scientific research activities are carried out, and scientific research papers in the internal medicine department have been submitted to the factory to participate in innovation projects Selection, other projects have also achieved initial results; continuing re-education assessments are conducted once a quarter, thereby improving the professional quality of all nursing staff. This year, three head nurses went to the XX Provincial Department of Health to participate in training, and all head nurses participated in the hospital organized by the Nursing Department. Training on new knowledge and theories of nursing and nursing. This has improved their management awareness and management level, and greatly improved the management level of our hospital.
2. Adhere to the main line of nursing quality and improve the quality of nursing work.
Everyone understands the principle of seeking development through quality. We must conscientiously implement two-level network management with clear responsibilities and division of labor. We must insist on self-examination every week and every month, conduct random inspections and assessments, provide timely feedback, and make timely rectifications. The clinical department informed the program to carry out random inspections at any time, and the morning meeting also conducted questions on the three basic theories. In particular, nursing medical records were checked in a timely manner, and those who were not standardized were given timely feedback, so that the quality of nursing medical records was improved month by month. Standardized nursing rounds have been implemented since October. The monthly nursing rounds of each department have been evaluated by formulating standards to increase everyone's enthusiasm, which has played a positive role in improving professional quality and avoiding medical risks. Nosocomial infection work It is also one of the key points in the nursing inspection. If problems are found, they should be raised in time and corrected in time to prevent the problem from happening again.
3. The problems that existed during the year mainly include the following aspects:
1. The business and management level of nursing managers need to be improved, and their management innovation awareness is poor.
2. The proactive spirit of nursing staff has not been fully mobilized, and they often do it passively.
3. Scientific research work is a weak item in nursing management.
4. The overall working ability of nursing staff needs to be improved.
5. Process and problem management are not in place.
In short, throughout the year, due to the support and care of the hospital leaders and the concerted efforts of all nursing colleagues, the nursing work in our hospital has reached a new level, and certain progress has been made in all aspects. Basically achieved the goal of the original plan. A concise summary of the work of nursing scientific research at the end of the year 2
With the care and support of the hospital leaders, the Nursing Department led all nursing staff in the hospital to work together to promote nursing scientific research. New breakthroughs have been made in technology and other aspects, which are summarized as follows.
1. Achievements in scientific research work
1. Scientific research projects
(1) Apply for 2 projects of the Sichuan Provincial Department of Science and Technology, and a vertical project of the Sichuan Provincial Department of Health 6 items.
(2) Write 10 bid documents, 5 each for obstetrics and gynecology and pediatrics. The Department of Nursing funded 10 projects.
(3) Obstetrics Department Xiang Jie won the "2013 Chinese Medical Association Perinatology Branch High-quality Perinatal Maternal and Infant Care Research Fund (only 10 projects in the country)".
(4) "Survey on Depression in Pregnant Women Hospitalized for Pregnancy Care" by obstetrician Xiang Jie and "Group Psychotherapy for Patients with Gynecological Malignant Tumors Postoperative Chemotherapy" by gynecologist Chen Jing won the "Singapore Yiyao Foundation Scientific Research Project" .
(5) International organization project "Evaluation of Children's Self-Reported Outcome Measurement System in Children with Cancer Population".
2. Nursing papers
Published 74 nursing papers, including 63 in statistical sources and core journals, and 3 SCI papers. Among them, there are 33 articles on obstetrics and gynecology (24 articles from core and statistical sources); 6 articles from outpatient and emergency departments and supply rooms (6 articles from core and statistical sources); 19 articles from pediatrics (19 articles from core and statistical sources); 16 articles from the nursing department, with 2 publications SCI nursing papers.
3. High-tech
Apply for 3 new clinical medical technologies. Among them, 2 are obstetrics and gynecology and 1 is pediatrics.
4. Patent application
Applied for 22 national new utility patents and obtained 6 authorizations.
2. Scientific research team building
1. Cultivate subject leaders
One new member of the Standing Committee of Chengdu Nursing Society (Huang Yan), Director Luo Biru and Deputy Zhao Xiufang The director successfully ran for re-election as chairman of the Obstetrics, Gynecology and Pediatrics Committee in December. Luo Biru serves as the deputy director of the Midwifery Committee of the Chinese Maternal and Child Health Association, and Peng Wentao serves as the editorial board member of the "Chinese Nursing Education" magazine.
2. Cultivate nursing scientific research talents
In order to activate the nursing academic atmosphere of our hospital and further improve the level of nursing scientific research, the Nursing Department established the Journal Club in July. Two events will be held in November, providing a good learning environment and communication platform for nursing staff who are willing to engage in research.
3. Standardize scientific research management
1. Improve the management mechanism
In order to strengthen the management of nursing teaching and scientific research, according to the teaching and scientific research requirements of Sichuan University, combined with the nursing of our hospital Based on the actual work, the Nursing Teaching and Research Management Committee of our hospital was established in June and holds regular meetings to discuss scientific research work. This year *** accepted 10 applications for various projects and organized 1 project proposal report.
2. Improve the incentive mechanism
In order to increase the scientific research enthusiasm of nursing staff in the hospital, the Nursing Department provides funding for various scientific research projects and rewards individuals who publish high-quality papers.
IV. Strengthen academic exchanges
Encourage subject leaders and academic backbones to participate in high-level academic conferences, and encourage various disciplines to hold high-level continuing education projects and academic conferences. This year, we applied for 4 projects and held 5 national-level continuing education projects, training more than 400 students.
In May and June, head nurses and key nursing staff were dispatched to participate in the obstetrics and gynecology and pediatric nursing academic conferences of the Chinese Nursing Association. Peng Wentao participated in paper exchanges at the conference with "Clinical Research on Oral Feeding of Premature Infants" and Won the Outstanding Paper Award, gynecologist Chen Jing gave a speech at the conference on the article "Group Psychotherapy for Patients with Gynecological Malignant Tumors Postoperative Chemotherapy".
One person was dispatched to the United States to attend an academic conference on operating rooms, and eight people were sent to Hong Kong to attend an academic conference on nursing management, and an academic conference on intrapartum first aid and midwifery technology training for children with blood diseases. Ma Jingjing spoke at the meeting about " Research on PICC measurement methods for children of different ages” was discussed at the conference. A concise year-end work summary of nursing scientific research 3
1. Continue to conscientiously implement the hospital nursing quality management system
1. Nursing quality management implements two-level quality control standards from the nursing department to the ward , under the guidance of superior leaders, the department quality and safety management team conducts comprehensive quality control in accordance with quality control standards and combined with the actual situation of the undergraduate department. In order to promptly discover problems at work, make timely improvements, and continuously improve the quality of care.
2. Do a good job in relevant training for department nursing staff, and carry out key supervision and inspection work on weak links. Learn the hospital’s relevant rules and regulations regarding nursing quality and safety management in the operating room.
2. Problems in the first half of the year:
The quality and safety of nursing care in the operating room mainly include the disinfection and isolation of the operating room, patient safety, nursing services, and the sound management of medical emergency supplies, drugs, and equipment. Carry out quality control in aspects such as nursing documents, specimen management, etc. Discover problems, analyze causes, propose corrective measures, and conduct summary analysis. And regularly report the activities of the quality control team to relevant departments.
The main problems in the first half of the year are:
1. The nursing documents were not written carefully, and the handwriting of individual nursing staff in the relevant work records was illegible.
2. The handover of drug management is sometimes a formality without careful inspection.
3. Labor discipline is sometimes loose, and some personnel are late for meetings early in the morning.
4. The management of pathological specimens is not standardized.
5. The handover between key links was not tight, and some emergency patients did not wear wristbands.
3. Corrective measures:
1. Strengthen the management of emergency medicines, items, and equipment, strictly and carefully hand over shifts, and position them accordingly.
2. Randomly check the implementation of core systems.
3. Strengthen training and learning. Study on aseptic operation, hospital sense, safety system, etc.
4. Strengthen the training of work responsibility and increase the training of junior nurses.
5. The head nurse will increase inspections and reward and punish measures. A concise summary of nursing research work at the end of the year 4
1. Standardize the writing of nursing documents and strengthen nursing legal awareness
With the improvement of people's legal awareness and the promulgation of new medical accident handling regulations, how to Strengthening the construction of the legal system in nursing services and improving the legal awareness of nursing staff have become an important part of nursing management. This year, the Nursing Department strictly complied with the requirements of the Provincial Department of Health's nursing document writing standards and formulated the implementation details of hospital nursing document writing. It also conducted training in the form of centralized lectures and ward-based learning, so that the nursing staff could more clearly understand the meaning of nursing document writing and standardize it. It protects the behavior of nurses, ensures nursing safety, and improves the quality of nursing; it accumulates valuable information for nursing research and promotes the development of nursing disciplines; complete and objective nursing records provide legal basis for evidence and protect the legal rights of nurses and patients. rights and interests. It is clear how to write nursing documents well to meet the standard requirements. When organizing the lecture, we also summarized and analyzed the actual situation of writing nursing documents in our hospital, and put forward corresponding countermeasures. In order to strengthen the nursing staff's ability to master the standard requirements as soon as possible, a theoretical examination was organized for all nursing staff in the hospital, and the passing rate was 100.
2. Strengthened quality management and monitoring
1. The Nursing Department timely revised and improved the quality standards and assessment items of various nursing documents in accordance with the provincial nursing document writing standards. The inspection and assessment are in progress All scores are strictly based on standards.
2. Strengthen the management of washing, disinfection storage, collection and delivery of sterile items in the disinfection supply room, ensuring the quality of disinfection items and the safety of medical care.
3. Strengthen hospital infection control management, and organize head nurses and nursing staff of the whole hospital to learn new disinfection technical specifications, environmental hygiene monitoring methods and their significance, hospital infection control countermeasures, and hospital infection management specifications. , its contents are included in the "Three Basics", the year-end theoretical examination, and aseptic technical operations are included in the daily nursing operation examination. Through monthly quality inspections and night rounds by the head nurse, the implementation of disinfection by nursing staff is inspected and assessed, and the focus is on strengthening Management and assessment of disposable sterile items, aseptic techniques, hygienic hand washing, environmental hygiene, and disinfection monitoring.
4. Completion of various nursing quality indicators:
(1). The annual pass rate of basic nursing reached 100
(2), Special, first The annual pass rate for level nursing reached 100.
(3). The intactness rate of first aid items reaches 100.
(4). The average score for writing nursing documents is 99.57, with a pass rate of 100.
(5). The pass rate of the "Three Basics" assessment of nursing staff reaches 100.
(6). One person, one needle, one tube, one sterilization area has a pass rate of 100.
(7). The pass rate for disinfection and sterilization of conventional instruments reaches 100%.
(9) Disposable syringes and infusion (blood) sets have a destruction rate of 100% after use.
(9) The number of bedsores per year is 0.
3. Strengthen supervision and management to ensure nursing safety
1. Regularly supervise and inspect medical safety, focusing on strengthening pre-holiday safety inspections, enhancing the prevention awareness of medical staff, eliminating hidden dangers of accidents, and standardizing The management of narcotics and narcotics has been achieved by dedicated personnel at special counters, and the "four certainties" for drugs in rescue vehicles: dedicated personnel management, fixed placement, quantitative, fixed quantity, shift handover, and records. The rescue equipment should be repaired and maintained in a timely manner to ensure its functional status and standby.
2. Insist on the head nurse to conduct night rounds, supervise and inspect the nursing staff on duty and the performance of their duties, promptly discover deviations in the nursing work, and make timely corrections, and insist on holding regular meetings with the head nurse every month to review the work Make targeted and effective improvement measures to ensure the quality and safety of care.
3. Go to the department to supervise the head nurse’s daily work arrangements. Focus on checking newly admitted, transferred, pre-operative, post-operative, critically ill and unable to take care of themselves, and potential risks of medical disputes, supervise and inspect the implementation of nursing work, strengthen quality control of links, and reduce the occurrence of nursing defects.
4. Organize pre-job training for newly hired nurses. Through training, they can establish legal awareness, quality awareness, and safety awareness, and conscientiously abide by various rules, regulations and operating procedures in their posts, and perform their duties well. The sacred duties of the healing angels.
4. Pay attention to talent cultivation and optimize the nursing team
1. Strengthen nursing management training. Training was provided to head nurses and old head nurses who had not received pre-job training.
2. In order to improve the quality of nursing staff and optimize the nursing team, select key personnel to go out to learn professional knowledge. This year, 6 key nursing and management personnel were selected to participate in various forms of specialist knowledge and technical training courses. It is particularly worth mentioning that in May this year, 5 cases of cardiac bypass surgery and 14 cases of heart bypass surgery were completed together with the American expert ***. Interventional surgery and postoperative care have enabled patients to recover and be discharged from hospital, which has won unanimous praise from all walks of life.
3. Continue to implement multi-channel academic training. By the end of this year, xx6 people have obtained nursing associate degrees and 7 people have obtained undergraduate degrees.
4. Strengthened the development of new businesses and new technologies.
5. Completed the rotation work of young nurses, focusing on strengthening the improvement of basic theory and basic operating techniques, so that young nurses can combine theory with practice and master multi-disciplinary knowledge and abilities.
6. Successfully complete all follow-up training. All nursing staff in the hospital were organized to participate in continuing education organized by the Municipal Nursing Association, with a participation rate of 100. Nursing rounds are held once a month, business rounds are conducted once a month, and nursing staff are encouraged to publish scientific research papers.
7. Fully cultivate the participation of nursing staff in organizations. On "5.12" Nurses' Day, a number of activities with the theme of advocating humanized services were held, including the awarding of new nurses, nurse etiquette performances, and nursing operation technology demonstrations. . The nursing staff do their best, which not only strengthens nursing knowledge, but also cultivates sentiment and enhances the sense of collectivism and honor. Better contribute to hospital construction.
9. Standardize teaching and strengthen the teaching of nursing school interns.
Nursing staff are the workers who have the most, earliest, and closest contact with patients. The quality and image of nursing staff directly affect the image of the hospital.
1. The Nursing Department first focused on business quality and organized and implemented the "Three Basics" training plan formulated at the beginning of the year. It insisted on conducting operational and theoretical examinations every quarter, and organized business learning and one-day training by the department every month. Each operation technology training and assessment requires everyone to pass the test, and the results are included in personal files as an objective basis for personal evaluation, forming an atmosphere of comparison, learning, rushing, and helping, cultivating nursing staff to have a set of excellent business skills, and putting patients at ease , to promote hospital revitalization.
2. Standardize the dress of nursing staff, require civilized language, and standardize answering calls, so that nursing staff can engage in work with a well-dressed, kind, friendly, generous image and a full spirit, and use civilized and polite words. Greet patients warmly and provide satisfactory services to patients.
3. Continue to strengthen the awareness of proactive service, implement the "patient-centered" idea, let nursing staff change their thinking, improve their awareness, meet patients' requirements in a timely manner, continuously improve service attitudes, and improve the quality of nursing services, Pay attention to communication between nurses and patients, and transform from simple responsible nursing to holistic nursing centered on humanized nursing.
5. Make reasonable use of human resources and fully quantify nursing work
1. In order to optimize the responsibilities of each shift, make reasonable use of human resources and guide each department to implement shift scheduling. Judging from the operation situation, To be reasonable and effective.
2. In the implementation of quantitative assessment, nursing staff actively participated in the new plan, enhanced their initiative in work, and cultivated the spirit of dedication and love for the collective.
6. Actively assist in the hospital’s work arrangements
1. Cooperate with the hospital and complete the appointment of the head nurse. Assist the head nurse of each department to successfully complete the handover work.
2. Carefully study the relevant documents on the reform of the hospital's personnel system, formulate the staffing of nursing staff in accordance with the spirit of the documents, and cooperate with the hospital to comprehensively carry out the reform of the personnel system.
3. Focusing on the central work of "Creation" and "Quality Management Year", the Nursing Department has continuously established and improved various rules and regulations, responsibilities of each class, and implemented them according to various scoring standards.
7. Inadequate understanding and continuous improvement
1. Actively develop new businesses and new technologies, and encourage the development of nursing research.
2. Act truly proactively in both thought and action.
3. There are still phenomena such as poor attitudes of individual nursing staff. The Nursing Department will continue to strengthen the construction of medical ethics and work style and enhance their sense of responsibility. A concise year-end work summary of nursing scientific research 5
The operating room of xx Hospital is a group full of vigor, courage to work hard, and willing to contribute. Along with the vigorous growth of the new inpatient building, we have worked hard for another year. During this year, we have never forgotten the purpose of "putting everything at the center of the patient" and used our love, enthusiasm and sincerity to meet the needs of every surgical patient, striving to create "society satisfaction, patient satisfaction, and self-satisfaction". Insert the work style of saving lives and healing the wounded throughout the entire process of nursing work. Under the leadership of the hospital and the Nursing Department, and with the close cooperation and support of various departments, all medical staff paid close attention to the implementation of the target plan formulated at the beginning of the year, implemented it conscientiously, and worked tirelessly to successfully complete various tasks and achieve social benefits and A double harvest of economic benefits.
1. Build department culture and establish team spirit
Actively responding to the hospital’s call to “build hospital culture and establish team spirit”, the department insists on organizing medical staff to seriously study medical laws and regulations every month , various rules and regulations of the hospital, accept various medical ethics and medical style education such as dedication and dedication, and have discussion records. Adhere to the patient-centered and quality-centered nursing service concept, adapt to the new situation of health reform and social development, actively participate in all political activities, serve the people and contribute to society as the purpose, take patient satisfaction as the standard, and serve the people wholeheartedly. Actively participate in various social welfare activities and do more practical things for the people. Organized "technology, culture, and health" activities to go to the countryside to provide free clinics, medicines, physical examinations, donations, etc. to the people of Hanshou, and many people donated blood for free many times. Love and contribute to society and add luster to the department.
2. Patient-centered, striving to create first-class and high-quality services
In daily work, nursing staff always keep in mind the service tenet of "patient-centered", put themselves in the patients' shoes, and Try to put yourself in everyone's shoes and think "if I were a patient."
Actively implement the "one-on-one full service" planned at the beginning of the year, receive every surgical patient well, do every job well, and care about every patient. When the patient enters the operating room, the nurse warmly greets the patient at the door of the operating room and introduces herself. Do a good job in comforting the patient, strengthen communication with the patient, reduce the patient's fear of unfamiliar environments, and enhance confidence in surgical treatment. The head nurse often asks colleagues about their work skills, attitudes and patients' requirements, and pays attention to the patients' opinions and suggestions and resolves them in a timely manner.
3. Standardize overall nursing and strive for first-class management
Good management is the foundation and prerequisite for high-quality services. In order to make management more standardized and professional, we insist on comprehensive There are plans every week and summaries every month. Establish and improve service goals and consciously accept the supervision of patients and society. Carry out comprehensive nursing in depth, actively give play to the subjective initiative of responsible nurses, especially strengthen intraoperative care, postoperative guidance, implementation of nursing measures, and satisfaction surveys of operating room nurses, etc., thereby greatly enhancing the nurses' ability. Work responsibility. In order to make the overall nursing more perfect, our department has organized all nurses to learn relevant knowledge about holistic nursing and new theories such as humanized nursing, evidence-based nursing, and comfort nursing. Strictly implement the checking system and nursing operation procedures, and no errors or accidents occur. Strict implementation, management and monitoring of disinfection, sterilization and isolation measures. We paid close attention to the aseptic technique of the nursing staff and ensured that each person was injected with one needle, one tube, and one towel. Strictly manage disposable medical supplies. Disposable sterile syringes, blood transfusions, infusion sets, etc. are disinfected, destroyed, and burned after use. The surgical incision infection rate in half a year is 0.5.
4. Improve the quality of nurses, Cultivating first-class talents
As society continues to advance and develop, we deeply realize that comprehensively improving the comprehensive quality of nursing staff is an important part of the development of the department. Strive to cultivate a team with high cultural quality, good professional ethics, and excellent professional skills. First of all, we improve the theoretical level of the nursing profession through continuous learning, conduct monthly business learning, and conduct quarterly operational assessments and "three basics" theoretical examinations. Not only that, the medical education network nurses in order to make their own culture In order to raise the level to a higher level, I actively signed up for various self-study and adult examinations despite my busy schedule. From this, everyone's way of thinking, civility, manners, temperament, etc. have been significantly improved in a subtle way. In the "Seven. "One" performance, "5.12" talent show and computer games and other activities have achieved excellent results. xxx was rated as "Excellent Nurse in the County". We believe that only by continuously improving the cultural quality, professional ethics, and professional skills of all nurses can we better serve and contribute to society.
5. Work Performance
We have completed many large and small surgeries, rescued many critically ill patients, cooperated with cardiothoracic surgery to perform pulmonary lobectomy, and carried out laparoscopic ovarian tumor resection. , turp and other new technologies as well as difficult surgeries such as rf internal fixation of spinal fractures. ***We have received five groups of ophthalmologists who came to our department to perform cataract and intraocular lens implantation, and they all received unanimous praise. With the improvement of nursing conditions, nursing level and service quality, our department has achieved "win-win" results. The department's economic income ranks among the best, and its nursing quality management has ranked first in the hospital many times.
Achievements are like the fruits of the golden autumn. Although they are beautiful, they have fallen quietly. While savoring the success, we should also clearly see the shortcomings: we must be bold and innovative in management awareness, Perseverance; in terms of humanized care, the visits and health education of surgical patients are still just a formality; in terms of the implementation of rules and regulations, there are still a few comrades with indifferent consciousness; there is almost no blank in paper writing and nursing research; Medical Education Network Especially in terms of service attitude and patient satisfaction, there are still obvious deficiencies. The needs of patients are the scope of our services, the satisfaction of patients is the standard of our services, the touching of patients is the goal we pursue, and high-quality services are never-ending. We will continue to sum up experience, study hard, make services more emotional and humane, and make unremitting efforts to bring the hospital's service level to a new level.
A concise year-end work summary of nursing scientific research 6
Since the Ministry of Health launched the "Quality Nursing Service Demonstration Project" nationwide, following the spring breeze of nursing reform, all nursing staff in the endocrinology and respiratory departments of the hospital have actively studied the reform The spirit and connotation of the department, organize discussions, work hard to explore the development and direction of the department in terms of quality nursing, and actively put into practice. Hospital leaders and the nursing department have increased investment and support, from the initial "solidification of basic care" to the current comprehensive improvement of service quality, so that patients become the biggest beneficiaries of high-quality nursing services, nurses and patients are as close as family, and the ward is warm Harmony and continuous progress towards the goal of "patient satisfaction, society satisfaction, and government satisfaction".
1. Strengthen publicity and mobilization and enhance the awareness of participation of all employees
In order to implement the spirit of "quality nursing services" in the Department of Endocrinology and Respiratory Medicine, our department has established a team headed by the director of the department. The "Quality Nursing Service" leadership group is the team leader, with the head nurse as the deputy team leader and nurses as members, to guide the healthy and orderly development of the "Quality Nursing Service" activities. Based on the assessment content of "Quality Nursing Service" and combined with the actual daily nursing work, the implementation details of "Quality Nursing Service" were issued. The detailed rules further refine the content of "quality nursing services" for each position, making it easier to understand, understand and operate. The various original management methods, systems, procedures and standards of the hospital have also been standardized and improved. On the basis of establishing the organization and improving the regulations, a "Quality Nursing Service" mobilization meeting was held with the participation of all departments. The purpose, significance, requirements and reward and punishment standards of "Quality Nursing Service" were conveyed to every employee through the meeting. It greatly stimulated and mobilized the enthusiasm of employees to participate in "high-quality nursing services" and laid a solid foundation for carrying out good activities. We also carried out a speech activity called "If I were a patient". Through this activity, the biggest feeling for nurses is that we must treat patients as our own relatives or friends, treat them with our sincerity, empathize with each other, and treat them with sincerity. Only by treating them can we build a harmonious doctor-patient relationship!
2. Adhere to the principle of "everything for the patient, everything for the patient"
In the work of "quality nursing services", we Persist in communicating with heart and influence with emotion, turning boring nursing work into a trickle and nourishing the heart of every patient. We always adhere to the principle of "everything for the patient, everything for the patient", take the patient's satisfaction as the ultimate service purpose, fulfill the sacred duty of a nursing worker, realize one's life ideals and values, and hold up a blue sky of hope for the patient. . For example: On a winter night, an old patient with chronic bronchial respiratory failure was sent to the emergency department. His heartbeat and breathing had almost stopped when he came. The nurses and doctors on duty in our department immediately launched intense rescue operations: airway opening, sputum suction, simple air bag-assisted breathing, chest cardiac compression, infusion, and monitoring. After the artificial airway was established and the ventilator was used, the patient's spontaneous heart rate had not recovered. She and the doctor on duty took turns performing chest cardiac compressions. Ten, twenty, and thirty minutes passed, and large beads of sweat fell from their foreheads. Drop by drop, as long as there is a glimmer of hope, they will never give up! They persisted in rescuing like this, and finally after 45 minutes of resuscitation, the patient recovered his spontaneous heartbeat. The patient's family members were so moved that their eyes filled with tears, and they even said thank you so much! At that moment, We feel that all the fatigue, pressure and grievances we endure at work are worth it! Because any kind of work achievement in this society cannot compare with the soul shock and professional pride that saving a life brings to people!
3. Continuously explore the path of "high-quality nursing services"
Our department continues to explore and practice in our work, with high-quality services as the goal, strengthen basic nursing and daily care, and do every little thing Starting from every detail, we sincerely hope that our efforts can help patients.
In view of the situation where there are many patients, few medical staff and heavy workload, the department leaders carefully studied and adopted a number of measures to provide patients with daily care equipment (such as hair dryers, shampoo basins, razors) and provide them to the wards. , patients are provided with some small blackboards and wall clocks, and some adjustments have been made to the scheduling method of nursing staff. Through scientific and reasonable arrangements, everyone's enthusiasm is brought into play, and the level of diagnosis and treatment and the quality of services are effectively improved. All work in the department is well organized and high-quality nursing services are welcomed by the majority of Universal praise from patients. In view of the characteristics of the large number of elderly patients in the urology department, we implement meticulous and detailed safety education to prevent possible falls, burns and other high-quality nursing services for elderly patients.
IV. Carry out "six-hearted service" and strive to build a comprehensive service department
"Love, patience, carefulness, responsibility, sincerity and enthusiasm" have been the high-quality services of our department since its launch Another theme introduced is that we must apply these six hearts to our work and use our "six hearts to serve" every patient, so that they can feel as warm and warm in the hospital as they are at home. The work here People are their family and friends. We will communicate with them sincerely. A beautiful smile or a simple greeting will make their hearts warm. Whether it is to patients, family members, or staff, you can smile. Treat with sincerity and build a harmonious department. For example: There is an elderly patient with acute exacerbation of chronic bronchitis and pulmonary heart disease. Due to family problems, he has not been cared for by his family members for a long time. The patient was moved to tears and actively cooperated with the treatment and care, and the relationship with his family gradually improved. Another patient with bone cancer and paraplegia of both lower limbs once defecated all over the bed. It happened that the patient's family was not around. Our nurse first discovered it when she was patrolling the ward. She quickly brought warm water and towels and worked with the nurse to help. He scrubbed it little by little, and after it was clean, he put on clean clothes and bedding. When the patient's family members arrived, they were moved to tears. The surrounding patients were also very shocked. They won the respect of the patients through their selfless dedication. There are countless stories of nurses treating their patients like family members, being careful, patient, and caring about them in every possible way. " "Truely let patients feel sincerity in their smiles, and allow patients to get benefits from their smiles." The nursing service has made the hospital larger with its small size and produced good social benefits. However, we still need to continue to work hard, actively participate, be sincere, and do our best to provide the best service to every patient!