Clerk is the company's grass-roots staff, generally engaged in document processing work, there are also many companies from the salary of the division of employees / clerks / staff level, but some companies are very high requirements of the clerk, but also given some power. It may also be the first step into management.
Definition of a clerk
The work done by the position of a clerk varies from company to company. Typically, a clerk does some word processing, filing, copying, answering phones, and dealing with the day-to-day business of the office (greeting guests, cleaning, purchasing office supplies, etc.). In short, all the more tedious things. In addition, some companies clerk to assist the accountant to do some bookkeeping work. General requirements will be basic computer operations (different companies will have specific requirements: that is, the operation of the computer content and proficiency varies, of course, a few companies may not need a computer), some large companies also have requirements for language (Mandarin, English and so on), in addition to some of the parties themselves have the overall quality (work attitude, moral character, work ability, etc.).
Clerical classification
Mainly divided into: administrative clerk, personnel clerk, copy clerk, file clerk
Administrative clerk is mainly responsible for the office of the day-to-day affairs.
Personnel clerk is mainly responsible for personnel attendance, recruitment, salary calculation, social security and logistics management.
Copy Clerk is mainly responsible for drafting documents, contracts and other documents.
The file clerk is mainly responsible for the management of company documents, contracts and other related information.
Office clerk duties
Mainly responsible for meetings, paperwork, correspondence, archives, reception, bulletin boards, documents and newspapers sent and received, specifically:
1. Receiving, transferring phone calls; reception of visitors.
2. Responsible for the office of secretarial, information, confidentiality and confidentiality work, do a good job in the office file collection, organizing work.
3. Responsible for the general manager's office cleanliness.
4. Do a good job of meeting minutes.
5. Responsible for the company's official documents, letters, mail, newspapers and magazines distribution.
6. Responsible for the receipt and dispatch of faxes.
7. Responsible for the office warehouse custody work, good goods in and out of the warehouse registration.
8. Do a good job of the company's publicity column of the organization.
9. In accordance with the provisions of the company's seal management, custody and use of the official seal, and responsible for it.
10. Do a good job of the company's cafeteria expenses, running account registration, and do the statistics of meal costs and meal costs, storage.
11. Monthly environmental protection statement mailing and social security playing table.
12. Manage employee personnel file materials, establish and improve the management of employee personnel files, strict loan file procedures.
13 Social insurance coverage, application.
14 Statistics monthly attendance and financial accounts to do, keep the bottom.
15 Management of all kinds of office property, rational use and improve the efficiency of the use of property, and promote thrift.
16 Accept other temporary work.
Sales clerk duties
(1), administrative affiliation
Supervisor: Planning Manager
Working object: offices (regional) related business personnel
(2), the main responsibilities
A. In the Planning Manager's leadership, responsible for the company's promotional activities under the leadership of the program design, planning, implementation and business management.
A．
B. Responsible for the preparation of the company's annual budget for promotional activities, submit annual promotional programs, development and coordination of promotional activities in various regions to promote the time and program selection.
C. Responsible for the regional promotional activities in the work of guidance and approval management, to assist the regional market to carry out promotional activities.
D. Responsible for the development of the company's public **** relations plan and implementation of the program, planning and organizing the implementation of public relations activities.
E. Responsible for the program management of promotional activities and documentation for the record, to assess the effectiveness of the activities, and submit quarterly analysis of promotional activities.
F. Completion of other tasks assigned by the manager of the Planning Department
Clerical career requirements
1, first of all, to have a good writing skills, because you have to rely on this to eat, whether it is to write "solid" things or write "hollow" things, and there is also the "hollow" things, and then there is the "hollow" things, and then there is the "hollow" things.
2, high efficiency, memory to be super, because you have to deal with a lot of trivial things and emergencies, sometimes there will be some very small, very long time cycle of things you need to do, if you forget all about it, to the leadership, the unit needs answers, results, you will know the consequences.
3, if the leader's secretary, you also have to take care of the leader's diet, for him to think about, take care of, do a good job of this is very important, you also have a very good help.
4. The clerk's work is more complicated, some small companies clerk is simply handyman, usually sweep the floor, wipe the table, and when someone comes to pour water, the most important thing is that the clerk to understand the idea and want to know what things should be done, what should not be done.
5: for the clerk of the computer level generally as long as the operation of "office" office software can be.
Administrative Clerk
Introduction
Responsible for computer typing, photocopying and other administrative work.
Practice duties
1, responsible for the management of the company's office equipment, computers, fax machines, signing long-distance telephone, photocopier specific use and registration, business card printing and other work.
2, responsible for the company's mail and newspaper collection, distribution work.
3, responsible for the company's telephone switchboard wiring. The incoming and outgoing calls to and from the accurate and into, clear voice, kindly attitude, the appropriate use of polite language; on the failure to contact the record and timely transfer of information; on the emergency calls to try to get through, the failure to report to the manager of the Department of Administration to deal with.
4, responsible for the issuance of low-value consumable office supplies, the use of registration and return when leaving.
5, responsible for all kinds of office supplies warehouse storage, monthly inventory, year-end inventory statistics, to achieve the receipt and inspection, out of the warehouse with procedures to ensure that the account is consistent.
6, according to the standard quota, do a good job in the purchase of office supplies planning and requisition procedures, so that neither out of gear and is not a long-term stockpile.
7, to complete the miscellaneous, procurement work.
8, responsible for the company's office space indoor and outdoor greening, bonsai condition of the inspection and supervision, to ensure a comfortable and good working atmosphere.
9, is responsible for the end of the office area of the whole patrol, check the windows and doors, water machine power, computer power, etc., and close the situation and make records.
10, the completion of the administrative department manager temporarily assigned to other tasks.
Civilian jobs
Wikipedia
Civilian jobs include teaching, research, engineering, health, culture and sports, library, archives and other professional and technical positions, as well as some management services and services and other non-professional and technical positions.
Civilian job duties
1. Assist the supervisor on the recruitment of personnel. (According to the recruitment process)
2. New personnel into the factory and the departure of personnel for the factory procedures.
3. Assisting the supervisor to prepare for the education and training of new personnel and the subsequent work.
4. Establishment and control of all personnel files. (Computerized)
5. Trial work and assessment survey of probationary staff.
6. Responsible for all personnel changes in the plant. (transfer/promotion/transfer/demotion procedures)
7. The whole factory reward and punishment procedures.
8. Signing, organizing and filing all kinds of information. (Factory procedure documents/internal contact/external contact/meeting materials/various types of training materials/attendance data/reward and punishment data/personnel change data, etc.)
9. Daily/monthly attendance of all employees in the factory. (Daily/monthly attendance report/monthly manpower flow statistics/leave, vacation procedures/usual card checking, card monitoring/overtime application procedures, etc.)
10. The end of the month on the organization of the relevant statements and submit them to the financial.
11. At the end of the month of the new work card and meal card issuance, the beginning of the month of the whole factory employees of the previous month's work card checking and timely delivery to the financial office.
12. Management of keys for the whole factory.
13. Cooperate with the superintendent of the dormitory list of changes and the end of the month water and electricity statistics.
14. Employee labor contract / temporary residence permit and all kinds of insurance.
15. Completion of the supervisor of the temporary delivery of the task
Administrative clerk's main work is:
1, to assist the company's rules and regulations and maintenance of working order;
2, responsible for the company's employees' attendance management;
3, responsible for the company's employees' logistical support work, including the issuance of office supplies, printing business cards, for Meal cards, fixed water, fixed tickets, photocopying, mailing and other matters;
4, responsible for receiving guests, answering or transferring external phone calls
5, is responsible for all kinds of documents related to the content of the work of the filing management;
6, is responsible for the minutes of the regular meetings, etc.
7. Completion of the superiors of the other tasks arranged by the work.
Executive clerk duties
One, answer the front desk phone
1, any telephone at the front desk to pick up the phone within three rings, even if you are answering a call.
2, do a good job transferring calls to the front desk, someone needs to be transferred to the general manager's office, the finance office needs to communicate with the general manager, finance-related personnel before access.
3, there is no way to transfer the phone or need to listen to the phone when the staff is not in the office in a timely manner to leave the customer's phone number and name, to facilitate the company's staff to get in touch with him.
Second, the reception of the company to visit the customer
1, to the company's door-to-door maintenance of the customer's first customer maintenance machine to do a preliminary inspection before the machine into the hands of the repairman and inform the detailed failure of the machine repairman and then carry out a detailed test, in the repairman to the customer test you can ask the customer to do the next drink or introduction of the company's related to the new product.
2, in the reception of the door to download the customer download registration, ask the customer more about the use of the situation and friends around the use of similar products, leaving the customer's important information data.
3, to the company to discuss business customers first let the customer do drink a cup of water before notifying the person in charge of this project to discuss the relevant business.
4, a one-time reception of more than three customers can call the maintenance staff to help receive door-to-door maintenance customers.
5, seriously receive each customer, do a good job of the company's image window.
Three, timely processing and printing of company-related documents
1, the mall in the handling of related matters require the company to produce relevant proof of timely printing.
2, the company has a relevant new product pricing and price adjustment of goods to show the relevant goods price notice.
3, the company has a staff transfer is timely to show the transfer pass and timely change the company's address book.
4, the company's monthly electronic statements and approvals in accordance with a reasonable format through the printer to print out the financial.
5, timely organization of computer documents, reasonable filing.
Four, the production of attendance
1, the clerk in the morning every day to do a good job of attendance strict control.
2, at the beginning of each month will be the last month's attendance with a spreadsheet production, in the production process, pay attention to leave, transfer personnel and has been the anniversary of the detailed labeling of personnel.
V. Personnel processing
1, new employees in the entry must be sure to join the letter of employment, personal guarantees and guarantor's ID card copy together with the archive into the archive.
2, new employees in the new employee file into the computer in the electronic file.
3, all employees leave the company to handle the company's departure book and the timely issuance of the notice of the departing employees to all departments of the company colleagues.
4, after the departure of employees have a separation letter saved in the company's archives.
6, logistics
1, for all employees of the company's business card to determine and verify.
2, timely receipt of electronic mail from the company's e-mail address.
3, receiving and managing the packages sent to the company.
4, the company's daily necessities procurement.
5, reimbursement of company-related expenses and the company's mailing costs.
6, timely handling of customer complaints.
7, close cooperation with the maintenance department, timely collection of maintenance costs and maintenance costs to the company's financial.
VIII, the Ministry of business customer information into the archives
1, every morning to the company to remind the salesman in time to organize yesterday's work diary, after the salesman finished sorting out into the computer electronic files, sub-businesses and customers electronic files of the two information to enter.
2, the salesman did not fill in time to his superiors to respond to the request to make up homework in a timely manner.
Nine, to assist the warehouse to organize some new goods into the warehouse stamp.
Ten, familiar with the company every brand, every model of the download work.
Personnel clerk duties
Assist the director to do a good job of daily management. Establish the idea of serving the leadership and other departments.
Office Clerk Job Duties
1. Receive and transfer telephone calls; receive visitors.
2. Responsible for the office of the secretarial, information, confidentiality and confidentiality work, do a good job in the office file collection, organization.
3. Responsible for the general manager's office cleanliness.
4. Do a good job of meeting minutes.
5. Responsible for the company's official documents, letters, mail, newspapers and magazines distribution.
6. Responsible for the receipt and dispatch of faxes.
7. Responsible for the office warehouse custody work, good goods in and out of the warehouse registration.
8. Do a good job of the company's publicity column of the organization.
9. In accordance with the provisions of the company's seal management, custody and use of the official seal, and responsible for it.
10. Do a good job of the company's cafeteria expenses, running account registration, and do the statistics of meal costs and meal costs, storage.
11. Monthly environmental protection statement mailing and social security playing table.
12. Accept other temporary work.
13. Manage employee personnel file materials, establish and improve the management of employee personnel files, strict loan file procedures.
14. Social insurance coverage, application.
15. Monthly attendance statistics and financial accounts to do, keep the bottom.
16. Management of all kinds of office property, rational use and improve the efficiency of the use of property, and promote thrift.
1, personnel management: recruitment, dismissal procedures, personnel training.
2, personnel affairs, staff files filing and management of organized.
3, office work: document printing, sending and receiving faxes, daily attendance.
Administrative personnel clerk duties
Administrative personnel clerk in the administrative personnel department manager under the leadership of the work of the manager of the administrative personnel department is responsible for the manager of the administrative personnel department. Perform the following duties:
One, responsible for the company's text printing, document receipt and distribution, data organization, the use of seals and custody.
Two, is responsible for handling the staff into the factory, leave, transfer, resignation from the factory procedures; staff file information establishment.
Three, fully responsible for employee attendance.
Four, responsible for staff medical and simple medical emergency treatment.
V. Purchase application, quality acceptance, issuance, registration and management of office, labor insurance, culture and entertainment supplies.
VI. Reception and service of foreign guests.
Seven, external telephone, fax reception (received), record, convey (send).
VIII, copier, fax machine management and use.
Nine, the company's other internal affairs.
Ten, other work assigned by the leadership
The assistant general manager's job responsibilities
1, drafting the company's work plan summary, and make good records of important meetings of the company;
2, drafting, archiving and organizing the general manager of the documents issued;
3, the company's management system, rules and regulations, web page design proposal, contract, the company's overall operations Cooperate with;
4, answering the phone, proper response, and make a good phone record;
5, grasp the general manager's schedule to make appointments, business travel arrangements;
6, to complete the general manager or general manager of the Department of Management of the other work assigned;
7, according to the requirements of the company's development of human resources strategy;
8, Design and improve the company's human resources structure;
9, complete the company's human resources daily recruitment;
10, improve the company's performance appraisal system.
Administrative clerk's main job duties are
1, new employees into the factory procedures and the establishment of personal files.
2, the labor contract, temporary residence permit, workers' compensation insurance data logging, organizing.
3, checking and inputting overtime orders, and statistical summaries, monthly distribution to the units to check.
4, contact lists and printing of various documents.
5, time card replacement.
6, the management of blank forms.
7, copy machine copying registration, copy paper collaterals and machine refueling, routine maintenance.
8, fax registration, fax and fax machine daily maintenance.
9, to undertake matters temporarily delivered by the superior.
Clerical work
Clerical work generally refers to clerical assistants and other internal staff. There are mainly clerks, secretaries, assistants and so on.
The duties of all types of secretarial work:
Duties
Corporate administrative clerk duties
One, answering the phone at the front desk
1, the front desk of any telephone in the ringing of the three times within the phone to pick up the phone, even if you are listening to a phone call.
2, do a good job transferring calls to the front desk, someone needs to be transferred to the general manager's office, the financial office need to communicate with the general manager, finance-related personnel before access.
3, there is no way to transfer the phone or need to listen to the phone when the staff is not in the office in a timely manner to leave the customer's phone number and name, to facilitate the company's staff to get in touch with him.
Second, the reception of the company to visit the customer
1, come to the company door-to-door maintenance of the customer's first customer maintenance machine to do a preliminary inspection before the machine into the hands of the repairman and inform the details of this machine failure repairman and then carry out a detailed test, in the repairman to the customer test can be asked to do the customer to drink or introduce the company's related to the new products.
2, in the reception of the door-to-door download customer download registration, and ask more about the use of customers and friends around the use of similar products, leaving important information about the customer's data.
3, to the company to discuss business customers first let the customer do drink a cup of water before notifying the relevant person in charge of this project to discuss the relevant business.
4, a one-time reception of more than three customers can call the maintenance staff to help receive door-to-door maintenance customers.
5, seriously receive each customer, do a good job of the company's image window.
Three, timely processing and printing of company-related documents
1, the mall in the handling of related matters require the company to produce relevant proof of timely printing.
2, the company has a relevant new product pricing and price adjustment of goods to show the relevant goods price notice.
3, the company has a staff transfer is timely to show the transfer pass and timely change the company's address book.
4, the 9th, 17th, 25th and 1st of each month will be the company's shopping malls department of electronic statements and approval in accordance with a reasonable format through the printer to print out the financial.
5, timely organization of the computer in the documents, reasonable filing.
Attendance system
Four, the production of attendance
1, the clerk in the morning every day to do a good job of strict control of attendance.
2, the beginning of each month will be the last month's attendance with a spreadsheet production, in the production process pay attention to the leave of absence, the transfer of personnel and has been a full anniversary of the detailed labeling of personnel.
More information
V. Personnel processing
1, new employees must be sure to file the letter of employment, personal guarantee and a copy of the guarantor's ID card together into the archive.
2, new employees in the new employee file into the computer in the electronic file.
3, all employees leave the company to handle the company's departure book and the timely issuance of the notice of the departing employees to all departments of the company colleagues.
4, after the departure of employees have a separation letter saved in the company's archives.
6, logistics
1, for all employees of the company's business card to determine and verify.
2, timely receipt of electronic mail from the company's e-mail address.
3, receiving and managing the packages sent to the company.
4, the company's daily necessities procurement.
5, reimbursement of company-related expenses and the company's mailing costs.
6, timely handling of customer complaints.
7, close cooperation with the maintenance department, timely collection of maintenance costs and maintenance costs to the company's financial.
VIII, the Ministry of business customer information into the archives
1, every morning to the company to remind the salesman in time to organize yesterday's work diary, after the salesman finished sorting out into the computer electronic files, sub-businesses and customers electronic files of the two information to enter.
2, the salesman did not fill in time to his superiors to respond to the request to add homework in a timely manner.
nine, to assist the warehouse to organize some of the new goods into the warehouse stamp.
Ten, familiar with the company every brand, every model of the download work.
Personnel clerk duties
Assist the director to do a good job of daily management. Establish the idea of serving the leadership and other departments.
Office Clerk (meetings, paperwork, printing, archives, reception, bulletin boards, documents and newspapers sent and received) Job Responsibilities:
1. Receive and transfer phone calls; receive visitors.
2. Responsible for the office of secretarial, information, confidentiality and confidentiality work, do a good job in the office file collection, organizing work.
3. Responsible for the general manager's office cleanliness.
4. Do a good job of meeting minutes.
5. Responsible for the company's official documents, letters, mail, newspapers and magazines distribution.
6. Responsible for the receipt and dispatch of faxes.
7. Responsible for the office warehouse custody work, good goods in and out of the warehouse registration.
8. Do a good job of the company's publicity column of the organization.
9. In accordance with the provisions of the company's seal management, custody and use of the official seal, and responsible for it.
10. Do a good job of the company's cafeteria expenses, running account registration, and do the statistics of meal costs and meal costs, storage.
11. Monthly environmental protection statement mailing and social security playing table.
12. Accept other temporary work.
13. Manage employee personnel file materials, establish and improve the management of employee personnel files, strict loan file procedures.
14. Social insurance coverage, application.
15. Monthly attendance statistics and financial accounts to do, keep the bottom.
16. Management of all kinds of office property, rational use and improve the efficiency of the use of property, and promote thrift.
1, personnel management work: recruitment, dismissal procedures, personnel training.
2, personnel affairs, staff files filing and management of organized.
3, office work: document printing, sending and receiving faxes, daily attendance.
Administrative personnel clerk duties
Administrative personnel clerk in the administrative personnel department manager under the leadership of the work of the manager of the administrative personnel department is responsible for the manager of the administrative personnel department. Perform the following duties:
One, responsible for the company's text printing, document receipt and distribution, data organization, the use of seals and custody.
Two, is responsible for handling the staff into the factory, leave, transfer, resignation from the factory procedures; employee file information establishment.
Three, fully responsible for employee attendance.
Four, responsible for staff medical and simple medical emergency treatment.
V. Purchase application, quality acceptance, issuance, registration and management of office, labor insurance, culture and entertainment supplies.
VI. Reception and service of foreign guests.
Seven, external telephone, fax reception (received), record, convey (send).
VIII, copier, fax machine management and use.
Nine, the company's other internal affairs.
Ten, the leadership of the other work
General Manager Assistant's job responsibilities:
1, drafting the company's work plan summary, and make good records of important meetings of the company;
2, drafting, archiving and organizing the general manager of the documents issued;
3, the company's management system, rules and regulations, web page design proposal, contract, the company's overall Operation with;
4, answering the phone, proper response, and make a good phone record;
5, grasp the general manager's schedule to make appointments, and arrange business travel;
6, complete the general manager or the manager of the Department of Integrated Management of the other work;
7, according to the requirements of the company's development of human resources strategy;
8
8, design and improve the company's human resources structure;
9, complete the company's human resources daily recruitment work;
10, improve the company's performance appraisal system.
Administrative clerk's main job duties are:
1, new employees into the factory procedures and the establishment of personal files.
2, labor contracts, temporary residence permit, workers' compensation insurance information logging, organizing.
3, checking and inputting overtime orders, and statistical summaries, monthly distribution to the units to check.
4, contact lists and printing of various documents.
5, time card replacement.
6, the management of blank forms.
7, copy machine copying registration, copy paper collaterals and machine refueling, routine maintenance.
8, fax registration, fax and fax machine routine maintenance.
9, to undertake matters temporarily delivered by the superior.
Administrative Assistant Duties
Administrative Assistant Duties and Requirements
Administrative Assistant's Work
The Administrative Assistant is responsible for managing, organizing, planning, and preserving information about the company's employees. Through the use of copiers, fax machines, typewriters, and personal computers, they create spreadsheets, write e-mails, manage databases, maintain paper and electronic files, create documents, and handle travel arrangements. Being an office information manager varies greatly from company to company and is constantly changing with new technology.Skills of an Administrative Assistant
Administrative assistants must be skilled in preparing statistical reports, written reports, and making management presentations. Proficiency in PC technology, MS Word, Excel, and PowerPoint is required, as well as experience creating a variety of professional documents. Analytical thinking is important, as they are often required to prioritize their work and monitor the company's growth and performance over time. Administrative assistants need to be very well organized, communicate a positive image of the company and reflect it well in their organization, and be familiar with how to take control.Education for administrative assistants
The minimum requirements for entry-level positions are generally a high school diploma and familiarity with basic office skills. Many vocational-technical institutions and community colleges offer one- to two-year office management programs that can benefit applicants. Companies may offer on-site training, especially for specialized positions in the medical or legal fields.