About Administrator Work Plan 1
20xx is my third year of system management. At the end of last year, the company's quality management system entered a relatively stable period, but with the shift of work focus, the year was still busy and fruitful. Next, I will summarize the work of the operation team this year around the four major systems management and cost audit.
I. Management review time of management/quality/environment/occupational health and safety management system External 20xx Year 20xx Activity 3 1 year-on-year -67% Four system objectives/monthly internal 1 1 year-on-year total 153 159 year-on-year does not meet 9.
(1) Although the number of audits has decreased throughout the year, it does not affect the continuous improvement of the system itself. Through external audit and target audit, corrective and preventive measures were taken, and 3 1 items were rectified, with a year-on-year increase of 35%, mainly including
(1) The problem that the personnel who should hold relevant certificates take up their posts without certificates; (2) Adjust the plan issuing process, and increase the achievement rate of production plan from about 50% to over 90%; ③ ④ ⑧ ⑨ ISO certification extension, including uncovered military products into the system; Improve the scope of instruments to be verified: gas cylinders and production equipment; Identify the control parameters of special process welding: current, voltage and wire specification; Improve the quality control standards for civilian and military products and increase inspection tools and standards; Determine the re-warehousing procedures for returned products and materials; Ask the engineering department, technical quality department and planning department to improve the inspection process; Determine the suppliers that should be included in the list of qualified suppliers but not included; Require the technical quality department to implement the management process of measuring and testing equipment; ? Ask the production department to determine the measures that should be taken when the working temperature of the concrete process is too high or too low, and implement them; ? Ask the production department to maintain the tooling; ? Require the contract signing and contract review process of the marketing department to be put in place, and key projects shall not be omitted; ? Coordinate the contradiction between procurement cycle, procurement demand and procurement approval process.
After rectification, these problems have begun to take shape, but 8 of them are not effective. If we want to solve the problem thoroughly, we need department leaders to carry out refined management and effectively improve product quality or work efficiency by increasing actual management work.
At present, this part of the problem is promoted by me and the system administrator, and it can only be "shaped". On the one hand, the technical force of the operation group is weak and the workload is saturated, so it is difficult to give thorough guidance one by one or write relevant processes for the department. On the other hand, it is difficult for the operation team to request the department to make a thorough rectification. I will expose these problems in all kinds of audit work next year and promote improvement with the help of external forces.
(2) Monitoring, measurement and improvement of the four system objectives In terms of conformity of report submission, the number of nonconforming reports is almost three times that of last year. In addition to the normal submission by the technical quality department, reports from other departments are often submitted late, which is as long as half a year; In terms of self-inspection accuracy, the self-inspection nonconformity rate decreased by 54% year-on-year, and the overall situation was better than last year. Among them, the leaders of purchasing department, administration department and finance department did not know enough about the algorithm of indicators and did not play the role of auditing the background work. In the case of non-compliance, the non-compliance rate decreased by 23% year-on-year, and the overall situation was better than last year. Among them, the purchasing department, the engineering department and the administrative department need to strengthen the index control, which is unstable and the department leaders do not manage the background work in place. In terms of the rectification effect of unqualified projects, this year is better than last year. For the problems found, all departments are required to give solutions within a time limit to verify their effectiveness, and cash penalties are given to departments that do not cooperate or fail to meet the standards repeatedly. To a certain extent, it emphasizes the seriousness of the work of the operation group, which makes the department leaders more cooperative with the work of the operation group.
(3) Through the target audit, the achievements and shortcomings identified by the operation team are: industry serial number 123456, unscheduled downtime rate of project equipment of Technical Quality Department and Safety Equipment Department of Engineering Planning Department (first half of the year), on-site safety disclosure implementation rate, timely completion rate of first-and second-level maintenance plans of equipment, abnormal number of door frame installation efficiency/Confirm our figures (first half of the year), the performance of process documents is improved by 20xx, with an average annual rate of XXXXXXXX. The average annual xxxxxxxxxx65 is not counted =120% 78910121314 technology, health, Work quality liquidated damages Production plan achievement rate XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Unplanned downtime rate of equipment (second half year). Maintenance amount of production equipment/piece rate of equipment net value xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
All kinds of audits and audits in system operation are based on records to find compliance evidence, but this year's qualified supplier re-evaluation meeting found that a large number of unqualified raw materials were never provided to the operation team for various reasons, but kept by the department itself as internal control records.
This kind of situation is not uncommon for technical quality department, production department and engineering department, and has its own independent reward and punishment rules. This part of the abnormal situation is outside the company system, and the performance of each department according to the rules has not been supervised by the operation group. For example, if raw materials are accepted at preferential prices, the test list of unqualified products shows that they are accepted at reduced prices. However, when purchasing reimbursement, the material settlement is not attached with the unqualified product test list, but only based on the supplier's quotation. No department can examine whether the purchasing department accepts the price reduction again. Suggest that the general manager pay attention to it and ask the department to improve the process. For example, after the reward and punishment list of the technical quality department is set up separately, the degree of compliance with the rules may remain relatively flexible. Whether the rewards and punishments are in place, whether they are carried out fairly according to the rules, and lack of supervision. Although the authority of quality inspectors can be effectively established, if the rules of the game are not followed, new problems will be caused.
If the proportion of quality problems outside the system is too large, it can be judged that the quality management system is basically invalid, and a lot of work done by the operation team can not really effectively control micro-quality, let alone macro-quality management.
Please attract the attention of the general manager. In the 20xx annual plan, the operation team should strengthen the technical ability learning of the operation team and directly participate in micro-quality management in the form of spot checks. See below for details.
Second, the amount of expenditure audit problems accounted for the administrative department's guarantee plan, technical quality department, finance department (all), purchasing department, safety equipment department, marketing department, production department and chemical defense administrative plan, from August to September,10-1month, with an improvement ratio of xx1month.
(1) By talking about the audit results, all departments can correct their working attitudes and correct the problems existing in the original work. At present, except for a few positions, they can basically do things according to the rules. Except the Finance Department and the Safety Equipment Department, the total number of documents with problems in the audit decreased significantly (see the above table), while the total number of documents with problems in the whole company decreased from 275 documents of 8.2 1- 1.2 1 to 1.30. The remaining problems have attracted enough attention of relevant leaders, and it is expected that they will be basically corrected in the audit in June+February, 5438, and the problems of individual posts will continue to be improved through the audit in 20xx.
(2) By finding the loopholes in the basis of settlement audit, filling the gaps in the process in time, extracting the daily work records of departments, and cross-verifying the rationality of various expenditure items, * * * identified the problem amount as 20.6 billion (* * * audited 45.3 billion). In August this year, the projects that effectively saved expenses through the audit were reception, travel, logistics and material procurement. The procurement rectification has just begun. At present, the average odd number of problems is above 52%, and the audit basis needs to be thoroughly cleaned up. The price of the same product fluctuates greatly between different suppliers in the same year. It is suggested to strengthen the audit force according to the requirements of the general manager to ensure that the supply of means of production is settled at a stable price for a long time.
Abnormal situation encountered in expense audit: 20%-30% of the shipping list has unsettled freight every month, and it is not clear whether it will be settled centrally at the end of the year. For the shipping rules without any written explanation, the operation group needs to learn more about all aspects of logistics, which has been included in the 20xx work plan of the operation group.
The main promotion work of the 20xx operation group is as follows
I. System management (1) Strengthen quality management. In 20xx years, the first pass rate of the company's important quality objectives was 100%. However, factory products, information feedback sheets and meeting minutes have repeatedly reported product quality problems. In order to assist the technical and quality departments in quality control, ZuoYeDui plans to participate in quality spot checks. The detailed plan is as follows
1, February, skills learning month, the operation team learned the engineer training materials, process operation instructions, equipment specifications, material names, functions and technical indicators, and studied in workshops, construction sites and hardware markets, inviting experts from relevant departments to provide technical guidance.
Since March, management representatives and system administrators have participated in the monthly quality spot check of the Technical Quality Department, and conducted spot checks on all individual sites in the name of the system group every month, inviting relevant departments to participate.
(2) According to the requirements of the general manager and the chairman of the board, declare the military standard certification, and add an item in the system: XX.
It is planned to complete the revision of the master control document before March 10, improve the work flow record table, and coordinate all departments to improve the program documents and work instructions before April 10; Complete the certification application before April 15; May-June to accept the national military standard audit.
(3) serious work style, put an end to department system work fraud. According to the information feedback sheet, meeting minutes and other channels, investigate the abnormal situation in depth, follow up whether the corrective and preventive measures are effective, and ensure that all records and feedback are true and can withstand cross-verification.
It is planned to proceed normally from June 5438+ 10, starting with the information feedback sheet, covering channels such as trial records of nonconforming products, statistics on handling of abnormal situations, and meeting minutes.
(4) Cooperate with XX Branch to manage the quality management system of productized XX equipment, summarize the characteristics of this industry through continuous re-recording, launch supporting consulting services, and make relevant courseware and product promotional materials.
It is planned to enter the planning period from April, and the product production period is from June to August.
(5) Team building and personnel training: the planning system administrator obtained the qualification of three-system internal auditor in the first quarter, and obtained the management representative and national registered auditor (QMS system) in XX20xx.
(6) The batch management project is scheduled to start in June-September. If the Technical Quality Department and the Finance Department fail to complete the detailed cost management before June, the operation team will start independently of the financial project. Please appoint personnel from the planning department, production department, engineering department and technical quality department to attend, report to XXX after completing the preliminary complete plan, find a company to study and study, and release the plan after improvement to meet the requirements of detailed accounting of financial costs.
(7) Through training and publicity, remind all departments to attach importance to management review, ensure that the depth and breadth of management review are strengthened year by year, and give full play to the positive role of management review.
This plan was completed in September.
Second, the cost audit has been carried out for more than five months, and the effectiveness of the cost audit approval has been gradually improved, and the seriousness has been defended by various departments.
In 20xx, due to the importance and necessity of seven systems management, expenditure audit will no longer be the focus of the operation group. It is estimated that the daily average 10 person-times will be spent every month, that is, the operation team will spend 20% of the workload to complete this work (50% in 20xx).
It takes a long time to enter and process a large number of basic data, such as arrival statistics (identification of delayed delivery), shipment statistics (including freight), attendance logs of quality inspectors and site managers in the current month (including travel expenses and identification of abnormal situations), etc. It is planned to reduce this part of statistical work, and conduct indirect audit by sampling, so as to ensure that the sampling distribution is fair and the audit effect is not compromised. Three. Other work calendars and routine system work With the improvement of system administrators' proficiency, the general manager and management representatives gradually improved their effectiveness requirements, and at the same time, they made normal improvements without making any plans.
Management representative: XX20xx. 12.29