One, what is 12358 is the Price Bureau Price Reporting Center to better help the masses and society in many ways to understand the price policy, to further broaden the masses to report price violations of the channel, to facilitate the people to participate in the price of social supervision and inspection of the work of the opening of the price reporting phone.
Two, the working hours of manual service time upgraded to 24 hours.
Three, feedback time price complaints should be closed within 60 days from the date of acceptance.
Four, the complaint method
1, directly call 12358 report;
2, log on to the "12358 price regulatory platform online price reporting system" ---- online reporting ---- read the instructions ---- event registration ---- submit evidence ---- registration successful
Fifth, the fee is not charged.
Sixth, the legal basis of the "Chinese People's **** and the State Price Law" Article 38 of the government price authorities shall establish a system for reporting price violations. Any unit or individual has the right to report price violations.
Seven, the significance
1, provide one-stop service image
2, maximize public satisfaction
3, greatly reducing the total cost of ownership of services
4, improve efficiency
5, enhance the image of the government's services
12358 Price Bureau reporting phone. Price reporting is an important part of the price supervision and inspection work, in order to better help the masses and society in many ways to understand the price policy, to further broaden the public to report price violations of the channel, to facilitate the people's participation in the price of social supervision and inspection work, the Price Bureau Price Reporting Center officially opened the "12358" Price Reporting phone.
February 28, 2019, the People's Republic of China **** and the State Administration of Market Supervision issued the "Market Supervision Administration on the integration of the construction of 12315 administrative law enforcement system to better serve the market supervision and law enforcement of the views", the provisions of the end of 2020 before the market supervision and complaint phone number unified for 12315.
12358 Price Bureau report phone. Price reporting is an important part of the price supervision and inspection work, in order to better help the masses and society in various aspects of the understanding of the price policy, to further broaden the masses to report price violations of the channel, to facilitate the people's participation in the price of social supervision and inspection work, the Price Bureau Price Reporting Center formally opened the "12358" Price Reporting phone. After five years of unremitting efforts, "12358" has become the government price authorities to understand the social situation and public opinion of the "window", contact the people's "ties", for the people to solve problems The "window" has become a "window" for the government price authorities to understand public opinion, a "link" to the people, and a "position" to solve problems for the people. To safeguard the interests of the masses, maintain the socialist market economic order, and promote the construction of a harmonious society has made a positive contribution.