Can you file a complaint if you can't get through to the hospital on the phone?

Can complain. Complaints can be made in the following ways:

1, directly call the 12320 reporting phone on the report;

2, you can complain to the Health Bureau or Medicine Supervision Administration or the local medical association.

3, you can report complaints to the health administration.

To the hospital health insurance section or hospital leaders to reflect the personal situation, and its negotiations to protect their own interests; to the local city, district health supervision to call the complaint phone or call the national unified health hotline 12320.

12320 health hotline open the communication channels between the government and the public.

According to the composition of the hospital should have the following basic conditions:

1. The hospital should have a formal ward and a certain number of beds. To implement inpatient treatment, generally with a corresponding outpatient department;

2. There should be basic medical equipment, the establishment of pharmacy, testing, radiology, surgical and sterilization supply and other medical and technical diagnostic and therapeutic departments;

3. There should be the ability to hospitalized patients to provide qualified and reasonable diagnosis and treatment, nursing and basic life services;

4. There should be appropriate and systematic staffing;

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5. There should be appropriate work systems and regulations;

6. There should be appropriate hospital culture.

Legal basis:

Article 5 of the Regulations on the Administration of Medical Institutions

The health administrative department of the State Council is responsible for the supervision and management of medical institutions nationwide. The health administrative department of the local people's government at or above the county level is responsible for the supervision and management of medical institutions in the administrative region. The competent health department of the Chinese People's Liberation Army shall, in accordance with these Regulations and the relevant provisions of the State, supervise and manage the medical institutions of the army.