Guangguang range hood after-sales service hotline: 400-698-6916 The nationwide networked "multi-functional service platform" can access complete user files at any time, command and dispatch 5,000 people across the country according to the region and user conditions. A number of professional service providers provide consumers with "24-hour service" and mainly cooperate with many domestic brands to ensure that customers who purchase their brands can receive high-quality services. The company carries out strategic adjustments to operate chain operations, unify management, and service branding, and strives to create a brand for product maintenance services. After years of practical experience, the company has summarized a set of effective management experience in product maintenance, installation and equipment maintenance, and has trained a group of professional engineering designers and experienced on-site installation engineers, senior electrical engineers and technical experts. Construction personnel and maintenance personnel regularly participate in skills training of various brands, making the company's technical strength stronger. More than 85% of the company's employees have professional qualifications. They have grade certificates issued by the Ministry of Labor. They not only have rich practical experience in on-site design, installation and operation, but are also proficient in maintenance and can perform targeted optimization of installation and maintenance. They also have Good professional qualities and high sense of responsibility. Engineers can quickly determine existing fault points and propose quick solutions to problems. Thereby improving the maintenance quality and maintenance efficiency. It shortens maintenance time for customers and is highly praised by new and old customers. The company has established a powerful technical problem solving and management system. The company pays attention to the informationization of service management, and also establishes detailed maintenance record management files for customers. As long as you can provide some true information about previous repairs, we can check it in the management files. to your details and provide maintenance. As a bridge for interactive communication between the company and customers, it is committed to customer consultation, repair reports, accepting customer complaints and service supervision.
Guangguang range hood 24-hour service hotline: 400-698-6916
Guangming range hood after-sales maintenance service instructions:
1. Door-to-door service hours (Monday to Sunday 8:00-21:00)
2. The master will arrive at the destination 30 minutes after receiving the order (except for special circumstances)
3. All electrical appliances repaired are guaranteed for 3 months to 1 year, and provide warranty documents
4. After-sales technicians will wear work clothes and provide door-to-door service with work ID and charging manual
Guangguang range hood after-sales help center:
1. Can your company provide door-to-door service? How is the door-to-door fee charged?
Of course we can provide door-to-door service. The company stipulates that door-to-door service in the Philadelphia area will be charged ￥30-50 (door-to-door fees in outer suburbs and suburban counties are negotiable)
? Specific door-to-door services can be provided Region:
Guangguang range hood service outlets
Beijing, Chongqing, Tianjin
Guangdong Province: Guangzhou, Shenzhen, Zhuhai, Foshan, Jiangmen, Huizhou, Dongguan , Zhongshan, Shantou, Qingyuan
Guangxi Province: Nanning, Guilin, Liuzhou, Wuzhou, Beihai, Qinzhou, Fangchenggang
Jiangsu Province: Nanjing, Wuxi, Suzhou, Xuzhou, Changzhou, Nantong , Lianyungang, Huai'an, Yancheng, Yangzhou, Zhenjiang, Taizhou, Suqian, Taicang, Jiangyin, Kunshan, Changshu, Zhangjiagang
Jiangxi Province: Nanchang, Jingdezhen, Jiujiang, Ganzhou, Ji'an, Yichun, Pingxiang, Shangrao, Xinyu
Zhejiang Province: Hangzhou, Ningbo, Wenzhou, Shaoxing, Jiaxing, Jinhua, Quzhou, Zhoushan, Taizhou, Huzhou
Anhui Province: Hefei, Lu'an, Anqing, Ma'anshan, Huaibei , Suzhou, Bengbu, Fuyang, Huainan, Chuzhou, Wuhu, Xuancheng, Chizhou, Chaohu
Fujian Province: Fuzhou, Xiamen, Quanzhou, Zhangzhou, Fuqing
Hubei Province: Wuhan, Xianning, Huangshi, Yichang, Jingzhou, Huanggang
Hebei Province: Shijiazhuang, Qinhuangdao, Handan, Xingtai, Baoding, Zhangjiakou, Langfang, Tangshan
Henan Province: Zhengzhou, Luoyang, Zhumadian, Xuchang, Shangqiu, Xinyang, Zhoukou, Anyang, Nanyang, Kaifeng, Pingdingshan
Hunan Province: Changsha, Zhuzhou, Chenzhou, Hengyang, Yueyang, Changde, Zhangjiajie, Yiyang, Xiangtan, Shaoyang
Hainan Province: Haikou, Sanya
Sichuan Province: Chengdu, Mianyang, Guang'an, Suining, Zigong, Pan
Zhihua, Luzhou, Leshan, Yibin, Nanchong, Dazhou, Bazhong, Meishan
Guizhou Province: Guiyang, Zunyi, Duyun
Yunnan Province: Kunming, Qujing, Yuxi
p>Shaanxi Province: Xi'an, Baoji, Xianyang, Weinan, Ankang, Yan'an, Shangluo
Heilongjiang Province: Harbin, Daqing, Qiqihar, Mudanjiang, Qitai
Liaoning Province: Shenyang, Dalian, Liaoyang , Anshan, Chaoyang, Panjin, Dandong
Shanxi Province: Taiyuan, Datong, Jinzhong, Jincheng, Shuozhou, Yuncheng, Linfen, Luliang, Xiaoyi
Shandong Province: Jinan, Dongying, Weifang, Yantai, Linyi, Jining, Tai'an, Weihai, Rizhao, Liaocheng, Dezhou, Binzhou
Jilin Province: Changchun, Siping, Baicheng
Gansu Province: Lanzhou Tianshui Qingyang
Inner Mongolia: Hohhot, Baotou, Tongliao
Qinghai Province: Xining
2. If the after-sales fee required after the door-to-door inspection is relatively high, I can Do you choose not to repair it?
Of course, we have the right to waive after-sales service, and you can also temporarily waive after-sales service due to other aspects (such as service, temporary changes)
In this case, we will only charge A door-to-door fee of RMB 30 is charged in the Philadelphia area (door-to-door fees in outer suburbs and suburban counties are negotiable)
Therefore, we propose – giving customers the freedom to choose!
3. Do electrical appliances sold by your company have a warranty? How long is the warranty period?
In order to solve users' worries, our company provides warranty services for all parts replaced by the original maintenance parts
The warranty period is based on industry regulations and is generally three months (except for special circumstances)
4. I only have time at night every day, can you come?
We provide customers with a 24-hour free service hotline to solve your needs at any time. Normal working hours: (08:00 am - 21:00 pm)
If you If you need our door-to-door service at other times, you can make an appointment in advance so that we can arrange an after-sales technician for you in advance
If you have not made an appointment in advance and have special circumstances, you can explain the situation to the customer service staff and we can help you Arrange emergency rescue personnel
And all of this is a service we have carefully prepared for you
5. There are so many companies providing after-sales services online , how do I tell the difference between good and bad?
Since such companies are found on the website, it is necessary to analyze the quality from the website itself
Formal companies: The departments have detailed division of labor and have an independent network department responsible for website construction and management, so the website of a formal company No matter from the structure, layout, content, pictures, or from the tone and art, there is an overall sense of beauty. However, most of the websites of small after-sales departments are patchwork, and the pictures and content are copied from regular company websites. (This can be seen from the large number of deformed pictures and articles with few words), so it looks like a hodgepodge, with everything but no sense of beauty
Secondly, regular companies implement various procedures in accordance with standards and industry regulations, such as a three-month warranty, etc., but small after-sales service companies are very promising, such as everything can be repaired and the warranty is one year or even three years. If something goes wrong, you won't be able to find anyone
We can also analyze the pros and cons from the following points: 1. Leave your personal mobile phone number on the website; 2. , The company profile is exaggerated; 3. The wording of the text is loose and irregular, and there is a sense that personal style and behavior are integrated into it; 4. The website pictures are seriously deformed; 5. The text on the website seems familiar (because they are copied from regular companies, but they are not Dare to copy the complete text, and make deliberate and far-fetched changes); 6. Check whether there is a 24-hour toll-free service hotline, such as 4008 or 800 toll-free number