A, Reed CRM
Reed CRM belongs to the Shanghai micro information technology limited company, the company was founded in September 2014, is the leading B2B digital intelligent sales system service provider. With Reed Sales Cloud as the core platform, the company provides integrated SaaS services covering "customer acquisition - customer screening - customer management - digital warehousing - customer service operation" for small and medium-sized enterprises across China.
Two, Salesforce
Salesforce is a foreign CRM system vendors, but also the originator of the CRM system, the earliest time a lot of domestic enterprises are the use of Salesforce, but with the rise of domestic CRM, many enterprises have to switch to the use of domestic.
But Salesforce's system stability, functionality, integrity, openness are good, the bad thing is that because it is foreign software, not quite in line with the style of use of the country, and the system is relatively large and complex, CRM price cost will be much more expensive than the domestic CRM.
Extended information
System features
1, customer resource management
Support for the batch import of customer information, support for multi-contact management, support for the ranking of customer names, support for multi-criteria search. It supports the control of modification and deletion privileges of customer data and contact data.
2, customer rights
Support the batch customer data **** enjoy, assign and transfer operations, support for the upper level of the lower level of data view, you can strictly control the scope of the salesman can view the customer.
3, out of the registration
If the sales staff need to go out, you can register directly in the system, but also directly by the customer for the weekly plan out of the arrangement, eliminating the need for paper registration trouble. And there is a contact record when there is an outing registration, easy to cross-check with each other.
4, contact records
Whether it is door-to-door or telephone contact or other contact information, you can contact the results and summary of the summary, in order to manage the management of the inspection and guidance, and through the system for the approval of the guidance given to strengthen the upper and lower levels of communication.
Baidu Encyclopedia - crm software