Nanjing Railway Station has built an integrated system of automated station management information such as TV monitoring, electronic guidance, train arrival and departure preview, multimedia inquiry, etc., which is at the domestic first-class level.
Nanjing Railway Station has also set up automatic consultation machines, automatic bag storage machines, automatic cash machines and cell phone fast charging equipment, and optimized and expanded the information center platform, centralized a telephone platform, classified for inquiries, booking, ticket delivery and other comprehensive services, providing passengers with a lot of convenience. For special travelers, the station has opened special ticketing windows for the disabled, emergency ticketing windows, bilingual windows, group windows and other special ticketing windows, as well as medical service points for travelers with sudden illnesses, and VIP rooms for business travelers. Nanjing Railway Station in the commercial development, not one-sided pursuit of economic benefits, but always adhere to the social benefits and passenger demand in the first place, in the outlets of the selection of the location and structure of the configuration of the full consideration of the needs of travelers, based on providing travelers with thoughtful and convenient service environment on the efforts. In addition to the station has a small depository, supermarkets, bars, kiosks and other basic service facilities, but also provides a variety of brands of Chinese and Western food and beverage services. At the same time, the addition of film and television centers, leisure Internet cafes, cell phone charging area and bank self-service areas and other special outlets.