1. The chip in the card is damaged;
2. The health insurance fee is not paid on time, resulting in the interruption of service;
3. The medical expenses to be reimbursed are not covered by the health insurance;
4. The medical expenses should be covered by a third party rather than by the health insurance;
5. The expenses should be borne by the public *** health department to bear. When the payment of health insurance fees is cut off, the health insurance card will not be able to be used normally and you will have to pay off the outstanding fees and wait for a certain period of time before it can be used again. If the health insurance card is damaged so badly that it cannot be repaired, it will need to be replaced with a new card and the required procedures will be followed.
Problems with the use of the card:
1. Abnormal status of the card: the card may not be used because it is lost, frozen or canceled;
2. Incorrect information on the card: the personal information on the card does not correspond to the system's records or the information on the card has been corrupted;
3. Insufficient balance of the card: the account does not have enough money to pay for medical expenses;
4.
4. Malfunction of card reading equipment: The card reading equipment in the hospital is malfunctioning and the card cannot be recognized;
5. Inactivation or expiration of the card: The newly received card has not been activated or the card has already expired;
6. Restrictions of the health insurance policy: Some of the medical services or medicines may be excluded from the scope of the reimbursement of the health insurance policy, which makes the payment with the health insurance card impossible.
7. The medical insurance card can not be used to pay for medical services or medicines.
In summary, the inability to swipe the card is usually caused by chip damage, unpaid fees, reimbursement limitations, third-party liability, or the burden of the public **** health department, etc. Users need to pay the outstanding fees in a timely manner and wait for the recovery period, or in the case of damage that can not be repaired by replacing the card with a new one and follow the appropriate procedures.
Legal basis:
Measures for the Administration of Social Security Cards in the People's Republic of China
Article 16
Provincial and prefectural human resources and social security departments approved to issue social security cards shall formulate clear application and management protocols for the social security card, and release them to the public by making them explicit in the service venues and making them available on the government website. The application and management regulations of social security cards shall include the following contents:
(1) functions and uses of social security cards;
(2) targets of issuance of social security cards, conditions for applying for social security cards, and procedures for applying for social security cards;
(3) scope of use of social security cards (including limitations on their use), period of use, and methods of use;
(4) social security cards (d) the procedures for loss and reissuance of damaged or lost social security cards;
(e) the rights and obligations of the card-issuing organization, the cardholder and other relevant parties.