Annual work summary

Fourth, personal experience

1, telemarketing skills: before making a phone call, be sure to organize your own language, do not be nervous, and can not be excited. When communicating with customers, be sure to tune in clearly, and to strictly follow the company's quotation principles. When the customer's attitude is not very friendly, we need to know how to adjust their mood at any time, can not be swayed by the customer our own emotions

2, customer visits skills: the first visit to the customer, be sure to adhere to the attitude of humility, handing

send business cards, be sure to hands on, and say some complimentary words. In business negotiations, we must be clear-headed, sharp stance, can not be swayed by the customer's own thoughts, the principle of adherence must be adhered to, otherwise, the work behind us will be very passive

3, customer information collection: In addition to the company's professional magazines and corporate yellow pages, I also collected a lot of information about the customer through the network and friends, to develop a lot of customers, I feel that in this regard we must put our own eyes and ears to the customer. In this regard, we must put their own eyes square section, so that our market will be infinite

4, customer management: I will be their own customers for the classification of the archives, especially added QQ friends of the customer, I carried out an important, secondary and general classification of the three levels of the important customers to focus on the development and cultivation of important customers to improve the efficiency of my work

5, the other experience.

Five, personal recommendations

1, I think the company should give us more training, whether it is product knowledge or marketing skills, which will greatly accelerate the growth of our salesman

2, we are new to the workplace, not very familiar with the financial sector, I hope that the company can find some time for some of the necessary financial knowledge training. We have some necessary financial knowledge training, to avoid us committing financial low-level errors

In summary, is my work during this period of time to summarize and a bit of experience, shortcomings, please correct the leadership and colleagues, thank you!

20xx, in the county party committee, the county government attaches great importance to and strong leadership, our town carefully organized, scientific scheduling, integrated arrangements, pay close attention to the implementation of the work of the livelihood projects in the county departments actively support and closely cooperate with the work of the people's livelihood projects carried out smoothly. Now the work is summarized as follows:

First, the work carried out

1, the establishment of the organization, strengthen the leadership. In accordance with the requirements of the higher level documents, the beginning of the year in a timely manner to organize the convening of the town party committee, arrangements for the deployment of the town's livelihood project work, adjusted to the secretary of the party committee as the leader, the mayor of the town as the deputy leader, the rest of the leadership team members as members of the "people's livelihood project" work leading group to strengthen the leadership of the work, supervision, inspection and training and guidance, and at the same time, the establishment of a Office in the town of party and government office, responsible for the daily work, to ensure that people's livelihood work in practice.

2, the implementation of the task, clear responsibility. In the establishment of the livelihood project work on the basis of the leading group, the livelihood project work one by one to the relevant departments and departments in charge of the person in charge, the specific contractor's office, and clearly defined the specific responsibilities and tasks. At the same time, the town government also signed a livelihood project with the villages of the target responsibility, the nine livelihood project work one by one to refine and quantify. Not only the implementation of the task responsibility, but also clear rewards and penalties, will be included in the work of the livelihood project of the village's assessment, strict rewards and penalties.

3, widely publicized, create momentum. This year, 46 livelihood projects in my town work content, involving a wide range of tasks. At the same time in solidly promoting the implementation of the work, comprehensive and systematic, specific and informative publicity and reporting on the 46 livelihood projects policy content, in-depth interpretation and careful planning of this work, and vigorously publicize the social and economic benefits played by livelihood policies. Up to now, the town issued an open letter, understand the paper more than 20xx, hanging banners more than 8.

4, strengthen supervision, strict management. Secretary of the party committee, the mayor of the town personally listened to the livelihood project report on how to further do a good job of livelihood projects and continue to carry out supervision made clear instructions for the problems found in the name of the leading group office of the livelihood project work one by one to list the text of the report to the person responsible for the request for rectification and implementation of the deadlines in place and to ensure that at the end of this year on schedule to complete the livelihood project plan tasks, put forward a clear and stringent requirements.

Second, the progress of work.

(a) the provincial livelihood project tasks

1, employment promotion project

(1) urban new employment target task 90 people, urban unemployed re-employment target task 70 people, the employment of difficult objects re-employment target task 40 people, has been completed all completed.

(2) urban and rural people with disabilities home-based flexible employment of 170 people, home-based flexible employment direct subsidies for 17 people, has been fully completed.

(3) young workers skills training target task 35 people, has been completed.

2, poverty alleviation project

(4) eligible for medical assistance for poor patients in the policy scope of hospitalization out-of-pocket expenses assistance ratio of 55%, has been completed.

(5) the implementation of family planning incentives and support according to policy, has been completed.

(6) support for poor rural disabled people to develop production of 40 people, has been completed.

(7) for poor people with disabilities to adapt the urgent need for basic assistive devices target task 15 people, has been completed.

(8) Implementing 1 case of blindness restoration surgery for poor cataract patients, which has been completed.

(9) to help poor families with cerebral palsy children 1 person, has been completed.

3, education assistance project

(10) reduce or waive the nursery school fees for 62 children from poor families in the park (of which 45 Garden Primary School, Wanshou Primary School, 17 people), has been fully completed.

(11) in the "three free and one subsidy" basis, has been completely exempted from the compulsory education stage students workbook fees.

(12) secondary vocational schools to send students 64 people (Garden Primary School 40 people, Wanshou Primary School 24 people), has been fully completed.

(13) subsidize the children of workers with family difficulties to go to school target task 5 people, has been completed, **** funding funds 2500 yuan.

(14) nutritional improvement program for rural compulsory education students 1,336 people, including 722 people in Garden Primary School, Wanshou Primary School 614 people, has been completed.

4, social security projects

(15) urban low-income objects cumulative monthly per capita subsidy of 210 yuan; rural low-income objects cumulative monthly per capita subsidy of 105 yuan, has been completed.

(16) urban and rural residents social pension insurance coverage target number of 9,720 people, participation and payment of 4,741 people, has been fully completed.

(17) Sunshine Home Program: home care for the intellectual and mental disabilities target task of 8 people, has been completed, the care subsidies for persons with severe disabilities into 330 people, the second level of completion of 200 people, the first level of completion of 95 people.

(18) the new rural cooperative rural residents to participate in 21,556 people, has been completed 21,950 people, the participation rate of 102%.

5, health care project

(19) urban and rural residents health records standardized electronic filing rate of 93%, has been completed.

(20) 90 pairs of pre-pregnancy eugenic health checkups, 80% coverage of the target population, has been completed.

(21) according to the policy to publicize the implementation of free premarital medical examination, has been publicized.

(22) assistance to poor families with severe hearing disability children 1 person, has been canceled.

(23) to assist the Food and Drug Administration sampling bulk food samples target task 4, has been completed.

1) from high school to college, learned to write a variety of planning, summary of activities

2) in the practice of the Department of the work of each activity can be done to everyone's satisfaction, the harvest is great

3) actively participated in a variety of activities organized by the other departments

activities. For example: ① to participate in the Department organized by the "care for children,

pass love, pass the warmth" as the theme of the activities

② 2x11-11-10 to participate in the Secretary of the Department of the activities organized by the "application of writing" as the theme of the activities. The first time I was there was when I was a student in the school. In this activity, I gained a lot of knowledge about the writing format of some common materials, such as: activity plan, activity summary and so on. We have heard about the writing skills and related issues that we should pay attention to.

③2x11-11-26 to participate in the "to the elderly home, care for the disadvantaged" activities organized by the action department. In the home for the elderly, from our chatting with the elderly, we learned that they are not living a happy life, due to the children sent to the home for the elderly, the lack of children's care, they spend every day in loneliness and emptiness, the home for the elderly in their eyes is just a place to wait for the death of the place. In the eyes of outsiders, the home for the elderly is a place that can provide a home for those widows and orphans. However, only when you have gone there yourself can you realize the many problems. In this activity, I realized that the parents pay more for their children, but not in return, just want to get a greeting from their children.

④ Participate in the Weiyang Lecture Hall sponsored by the Study Department with the theme of "the way of life", watch inspirational films sponsored by the Organization Department, and thank the book donors sponsored by the Secretary Department, etc.

⑤ Participate in the "The way of life" sponsored by the Study Department.

⑤ 2x11-12-13 to "remember history, do not forget the national shame" as the theme of the activities of the publicity board, in order to enable everyone to remember history, in peace and mindful of the danger, do not be corrupted by foreign cultures, but to discard our traditional Chinese culture.

⑥ In short, in this semester's work, he also invested more time and energy, try to make each activity can be done beautifully. Each activity can do full attendance, do not miss each learning exchange opportunities, and strive to be a diversified aspects of the development of college students.

⑦ Encourage yourself: in the future work, this is an opportunity to try to do a good job of each job, dealing with each thing from different aspects, considerations, and improve the relationship between the members, in order to be able to better put into the work.

This semester our school continues to adhere to the "Central **** on further strengthening the ideological and moral construction of minors a number of opinions" as the guiding ideology to create a "safe, civilized, hygienic and harmonious campus" as the goal, in-depth and actively carry out the work of the school's moral education, innovation and moral education management mechanism to carry out the ideological and moral construction of patriotism as the core. Patriotism as the core of the ideological and moral construction, with the formation of education as the starting point, to comprehensively improve students' civic awareness; carry out mental health and psychological counseling to promote the healthy growth of students; strengthen the campus cultural construction efforts to build a harmonious and beautiful campus. Vigorously promote the fine style of thrift and frugality, and strive to create a saving school. Solid and effective moral education work for the overall improvement of student quality, to promote the development of all aspects of school work laid the foundation.

First, strengthen the ideological education, establish patriotic awareness

Through the grand celebration of major festivals to students for patriotism, collectivism and civic awareness education. We take patriotism education as the main line of moral education in schools, so that students know why they love their country, how to do is patriotic, and infiltrate it into all aspects of education and teaching, educating students to love the school, love home, love others, love themselves, to carry out the "five love" activities.

Second, pay close attention to the implementation of the system, the implementation of the whole moral education

This semester, the school continued to improve, the implementation of the moral education rules and regulations, and conscientiously implement the "one job, two responsibilities", and effectively play the school staff to participate in the work of the school's initiative and moral education. The first is to make sure that you have a good understanding of what you are doing and how you are doing it.

1, continue in the school moral education work under the guidance and support of the leading group, co-ordinate the moral education work of the whole school, seriously organize the results of the new moral education, and according to the "secondary school moral education program" requirements, systematically carry out a variety of moral education activities.

2, for the last semester in the routine inspection of the problems, purposeful correction of their shortcomings and make up for the shortcomings, focus on the moral education staff's wisdom, the teaching office, the work of the Committee reasonable division of labor, by a person responsible for, to ensure that the implementation of all the work in place and the implementation of the policy.

3, adhere to the regular meeting system. Make full use of the weekly school meeting, grade meeting, class meeting, summarize and arrange the work in a timely manner, and strict meeting system, so that there is preparation before the meeting, meeting in a timely manner, time-saving and efficient.

4, strengthened the classroom teacher team building, through the organization of classroom teachers to learn moral education articles, discuss moral education methods, exchange moral education experience, training of typical, to promote the efficiency of classroom teachers; on the other hand, actively for the young classroom teachers to lead the line, paired with the cultivation of the classroom teacher training, expanding the group of excellent classroom teachers, improve the level of classroom management.

5, give full play to the role of the grades in the routine management of the school, to let the director of the grades to let go of the work, and further play their role and talent. Extensively carry out a variety of activities with grade level characteristics, show students' strengths, and promote the overall development of students.

Three, focusing on the formation of education, strengthen the routine management

Student formation education is an old topic, how to dredge up the school for many years of successful exploration of student formation education and experience, how to formulate practical management of the problem of education measures, that is where we use our efforts. On the one hand, we have to be careful to sort out the routine of adult education and put it in place, and on the other hand, summarize the traditional moral education activities that are suitable for the students and have proved to be effective in practice, and form our own characteristics; in particular, we have to pay attention to the combination of new moral education experiments with the vitality of the moral education content of the excavation, research and practice.

Further improve the school's regular management of the target, according to the actual situation of the students to carry out educational activities, and further consolidate the existing achievements, at the same time, try new ideas and approaches.

1, strengthen the independent management of students, update the management mechanism of routine inspection, responsible for all routine school inspection work, including health, discipline, safety and weekly flag-raising ceremony. Student Council members are responsible for monitoring and evaluating the classes on duty.

2, effectively grasp the basic civilized habits of all students education. In September, the behavioral norms of formation education again. All grades and classes should be based on the activity plan, carefully organized and implemented, and strive to receive obvious results.

3, carefully arranged and organized class meetings, give full play to the positive role of class meetings in the school moral education work. Every two weeks to hold a theme class meeting, the requirements of a fixed location, content, personnel, and make a good record, and finally handed over to the teaching office to save. The school sent specialists to check and included in the quantitative assessment of the class.

4, focusing on the majority of students' transportation safety, activity safety education, and further improve a variety of safety plans and drills to improve their emergency response capabilities and rescue self-help capabilities.

5, actively participate in the comprehensive management of schools, especially to strengthen the law and discipline education for the majority of students, to eliminate the occurrence of school violence.

6, love for students, environmental education, for the majority of teachers and students to create a warm, clean working and learning environment. Continue to do a good job of financial assistance to poor students, so that they feel at ease to complete their studies.

Fourth, the promotion of campus morale, focusing on environmental education

1, improve the standardization of classroom management. Continue to carry out a series of activities to improve the construction of classroom culture, such as excellent health corner, learning corner and information corner of the creation of activities. Especially in the case of multimedia equipment into the classroom, the combination of equipment maintenance and care of public property, to strengthen the classroom awareness of safety norms.

2, continue to carry out the campus star competition. Campus star involved in the aspects of learning, civilization, sports, health and discipline, as long as the characteristics of representative and widely recognized by students and teachers, promotion and publicity value.

3, and actively create a strong campus cultural atmosphere. Make full use of windows, blackboards and other public opinion propaganda positions, vigorously publicize the students in the character and excellence of the typical, in the formation of the whole school to learn the good atmosphere of the advanced. This semester will host to celebrate the Teacher's Day Thanksgiving Education, Mid-Autumn Festival, celebrate the National Day, class label innovation design, celebrate New Year's Day and other themes of the bulletin board. Through the blackboard newspaper, the theme of class meetings, bulletin boards and other forms of publicity will be a variety of activities in-depth, the formation of an overall atmosphere, to ensure the timeliness of the activities.

4, broaden the home-school interaction channels, especially the classroom teacher's home visits to the work in practice, the establishment of the classroom teacher home visit record book, regular checks, really let the classroom teacher into the student's life and parents to do a good job of education and communication, and to promote the growth of students healthy and lively.

5, strengthen students' mental health education. Through the "psychological counseling" and other forms of effective guidance on students' psychological problems. To establish a positive and healthy atmosphere for students.

6, to activities as a carrier of moral education into the student life.

(1) this semester, combined with the Teachers' Day, Mid-Autumn Festival, National Day, New Year's Day and other major festivals, to carry out colorful cultural and sports activities, open the school Autumn Games, and celebrate New Year's Day series of activities, active students' spare time, to create conditions for the full implementation of quality education.

(2) Physical education team in the daily teaching work at the same time, to strengthen the supervision and management of recess.

(3) the moral education package and other moral education brand of our school to summarize, repackaging and creation, broaden the moral education path, so that the moral education package series. This semester's moral education packages include: Teachers' Day, the "heart to repay the teacher's kindness," respect for teachers and thanksgiving series of activities; National Day holiday moral education packages to "to the community, to the countryside, to the nature" as the theme; Mid-Autumn Festival moral education packages to "feel the richness of the family's feelings," "to the nature" as the theme; "to the community, to the countryside, to the nature" as the theme; "to the community, to the countryside, to the nature" as the theme. The theme of the moral education package for the Mid-Autumn Festival is "Feeling strong affection, *** enjoy the Mid-Autumn Moon".

7, combined with the characteristics of the discipline to do a good job in the discipline of moral penetration, to achieve the organic combination of moral activities and subject teaching. Through the Civics class for students to carry out psychological legal education, through the history class for patriotism education, through the science teaching for students to carry out the scientific spirit of education.

8, through the large-scale moral education activities, students to carry out fruitful moral education.

(1) In the 60th anniversary of the founding of the country, we organize students to study the 60th anniversary of the founding of the country in all walks of life to achieve great achievements, layers to celebrate the 60th anniversary of the founding of the country to carry out speech activities, and the performance of each class in the activities into the school quantitative.

(2) in the New Year's arrival, we successfully organized the "New Year's Celebration of Arts and Crafts Gala", colorful arts and crafts programs for students to carry out the education of aesthetic education, collectivism education, active cultural life.

9, did a good job of other routine management and emergency work.

In short, in this semester, the school moral education work continue to do "have set up, promote the implementation of more inspection, diligent notification", put an end to the formalism, to refinement, serialization, the collection of the starting point for the work of the effect; at the same time, from the practical point of view, and actively explore new ideas, new methods, and strive to create a new situation of moral education work. The situation.