Real-time communication: remote collaboration and control requires real-time, two-way communication so that information can be exchanged and ****enjoyed instantly between participants. This can be accomplished through video conferencing, voice calls, instant messaging, and more.
Remote access and control: Remote collaboration and control requires the ability to remotely access and control equipment, systems or applications. For example, remote maintenance personnel need to be able to remotely access and control plant equipment, and physicians need to be able to remotely access and control medical equipment.
***Sharing and Collaboration: Remote collaboration and control needs to support information ****sharing and collaboration between multiple participants. This can include features such as ****sharing files, ****sharing screens, and real-time collaborative editing so that participants can ****work together and solve problems.