Chapter 1: Responsibilities of a laundry worker
Responsibilities of a laundry worker:
1. All kinds of linen must be washed and dried according to washing operating procedures and standards. .
2. Clean and maintain the washing machinery and equipment to ensure the normal operation of the machinery and prevent hidden dangers of accidents.
3. Use detergents in strict accordance with the different qualities of linen to control washing costs.
Job requirements:
1. Be proficient in the job responsibilities, procedures and standards of this position.
2. Be familiar with the working principles and usage techniques of washing machines.
3. Be familiar with the performance of washing chemicals.
4. Be familiar with the performance and identification technology of textiles.
Responsibilities of the ironer:
1. Be proficient in the ironing machine and reasonably adjust the machine speed.
2. The people who send orders and those who receive orders must cooperate well. The orders must be straight, ironed flat, and stacked neatly.
3. Pay attention to check that stained sheets should be picked out promptly, treated with special treatment, and then washed again. Pick out any damaged sheets immediately and report them as damaged.
There are requirements for receiving and receiving linen:
Receiving linen:
1. When collecting linen, count the quantity and check the degree of dirt on the linen and whether there are any clutter.
2. When receiving special washing items and key washing items, records must be made and marked. Distribution of linen:
1. When distributing linen, the linen shall be distributed according to the actual number of the department. Special and key washing items shall be distributed according to the actual recorded number.
2. When distributing linen, the quality should be controlled, so that no damaged items, dirty items that cannot be washed, uneven ironing, and smelly items should not be sent out.
The washing procedures and standards for linen are:
1. Towels: installed machine (actual capacity of 85 dry fabrics)
2. Sheets and quilts: Installed machine (actual capacity of 85 dry fabrics)
3. Tablecloths and tablecloths: Installed machine (actual capacity of 85 dry fabrics)
Linen drying procedure:
Towel drying:
1. No overweight is allowed.
2. The temperature should be controlled between 70℃-80℃.
3. Blow in the cold air for 10-15 minutes before leaving the machine.
All employees in the laundry room must be familiar with the above procedures and responsibilities. Employees who fail to do what is required or do poorly will be dealt with according to reward and punishment measures.
Part 2: Laundry Worker Job Responsibilities
Laundry Worker Job Responsibilities
1. Duties: Laundry workers should perform the following duties seriously and comprehensively
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1.1 Work under the leadership of the head of the Human Resources Department and the direct command of the deputy head. Strictly abide by and conscientiously implement the company's policies, rules and regulations.
1.2 Responsible for the washing, drying, sorting, sending and receiving of clothes, and other tasks assigned by superiors.
1.3 Strictly follow the operating procedures of washing and drying machinery, pay attention to the operation of the equipment at all times, shut down the machine immediately if any abnormalities or dangers are found, notify the maintenance department immediately, and report to the supervisor at the same time.
1.4 Clothes should be inspected before washing to remove any debris wrapped inside. If personal belongings are cleared out during the inspection, they should be handed over to the supervisor for disposal and should not be kept as personal belongings. If there are heavy stains, they should be treated before washing.
1.5 Carry out operations in strict accordance with the "Guidelines on Laundry Operation Methods" to ensure that the quality of washing and disinfection meets the regulations (clothing disinfection time shall not be less than 30 minutes). After the clothes are dried and checked to meet the requirements, they are classified, folded and stored.
1.6 Clothing recycling and delivery must be carried out in accordance with regulations to ensure production needs.
1.7 Clean work clothes must be sorted, folded, stored and sent according to specifications and towels according to designs and colors, and must not be confused.
1.8 Carefully fill in the contents of the "Laundry Room Operation Diary" and "Clothing Delivery and Receipt Confirmation Card" and sign (the latter requires the signature of the workshop) for confirmation, and submit it to the directly superior department before the 3rd of the following month.
1.9 If a washing or drying accident occurs, it must be reported truthfully to the supervisor in a timely manner, and the facts must not be concealed or handled without authorization.
1.10 Keep the area of ??the laundry room clean and keep the equipment, facilities and tools clean at all times.
1.11 Consciously accept training, actively study technology, and continuously improve work skills.
2. Authority
2.1 The workshop is required to organize and prepare the clothes that should be cleaned on time and as required.
2.2 The workshop is required to sign and confirm the name, quantity, etc. of the clothes received.
2.3 Truthfully register and report any damage to work clothes and shoes (damage, writing on them, etc.).
2.4 The right to make suggestions for improving management and operating procedures related to their own work.
2.5 Have the right to stop irrelevant personnel from entering the laundry room.
3. Responsibility: If I have the following faults, I shall bear the responsibility and be dealt with in accordance with relevant regulations.
3.1 Illegal operation of machinery and equipment.
3.2 Failure to complete washing, sorting and delivery tasks on time affects production and use.
3.3 The washing is not thorough, and there is obvious dirt on the clothes that can be washed away. Drying and disinfection are not strict, testing fails or there is moisture.
3.4 Failure to classify, store, distribute, fold, and stack clothing, tools, etc. as required.
3.5 There are violations of safety, 5S and other rules and regulations in the laundry area.
3.6 Failure to fill in and submit relevant forms as required.
3.7 Failure to report accidents in a timely manner or even conceal them.
3.8 Other errors, dereliction of duty and violations of regulations and disciplines.
Part 3: Responsibilities of each position in the laundry room
Laundry room management regulations
(1) Go to work in advance according to the prescribed time, change work clothes, and tidy up your appearance The instrument meets hotel
standards.
(2) Arrive at work at the specified time, and are not allowed to be late for no reason, leave early, change shifts without permission, be absent from work, or be absent from work, etc.
(3) Obey the leadership arrangements and implement them to the letter. When receiving work instructions, employees at each position must obey the assignments, do not shirk or challenge, and be proactive.
(4) During working hours, it is strictly prohibited to play with mobile phones, read magazines, eat snacks, get together to chat, fight, 1 washing foreman and 1 dry cleaning foreman
Loud noises, intentional laziness, etc. Behavior.
(5) You must stick to your post at work, and you are not allowed to skip work, leave work without permission, or be absent from work. If such behavior causes losses or consequences to the hotel, corresponding punishment will be carried out according to the seriousness of the situation. deal with.
(6) Do not do private work or do private affairs without permission at work, and be strict about sleeping in the class, taking a bath in the class and other matters unrelated to work.
(7) Each position should keep class records, and work forms should be filled out clearly, accurately, and without omissions.
(8) Pay attention to the status of the equipment in the work area, clear obstacles at any time, maintain a sanitary working environment, and ensure normal operation of the work.
(9) Handover the shift on time, and the handover matters should be clear, accurate, and without omissions. If there are consequences due to the failure to hand over the shift clearly, corresponding measures will be taken according to the seriousness of the situation.
(10) The provision of services must strictly abide by the agreed time, do not miss the time, do not miss the appointment, be fast and accurate, and ensure quality.
(11) It is not allowed to misappropriate items, chemical materials and other hotel property without permission. Items, money, etc. found during work must be handed over to the direct leader in a timely manner. You must have good moral concepts, moral sentiments and moral customs, Always restrain your behavior.
(12) If linens, clothes and other fabrics are intentionally damaged during work, compensation will be based on the original price.
(13) Take good care of the facilities and equipment, strictly abide by the operating procedures, and do not use them in violation of regulations. If the facilities and equipment are damaged due to illegal use, compensation will be based on the original price.
(14) Each position must promptly and accurately report all facilities and equipment, work quality and emergencies within its jurisdiction to superior leaders in a timely and accurate manner. If there is a lack of responsibility, If the accident is not discovered or the accident is found to be falsely reported, misreported, omitted, etc., the corresponding handling will be carried out according to the seriousness of the actual situation.
(15) Smoking is strictly prohibited in the factory, and bright fire, water, electricity, gas, chemical materials, etc. must be used safely.
(16) Energy items such as water, electricity, gas, chemicals, etc. are not allowed to be wasted without reason during working hours, and costs must be saved.
(17) Regularly clean the work environment and the factory environment to keep the work environment and factory environment clean and tidy.
(18) Adhere to principles, abide by regulations, are not allowed to sow discord, maliciously seriously hurt others, and are absolutely not allowed to do things that are not conducive to unity.
(19) Strictly abide by the hotel’s rules and regulations.
Laundry room supervisor job responsibilities
Direct superior: department manager
Direct subordinate: laundry foreman
(1) Directly report to the department The manager is responsible and assumes the responsibility for the management and supervision of the laundry room. Responsible for the overall management of all tasks in the laundry room.
(2) Responsible for formulating various work processes and quality standards.
(3) Frequently check all equipment, guide subordinates in the use of machinery and equipment, and ensure that the machinery and washing tools are intact and operating normally.
(4) Strictly control the quality and cost of washing raw materials and various items.
(5) Responsible for managing the safety, fire protection and sanitation of the laundry room and its ancillary facilities.
(6) Supervise subordinates to operate in strict accordance with operating procedures.
(7) Formulate and implement training plans for personnel at all levels, and be responsible for the business training of subordinate employees.
(8) Make business statistics and reports, and keep a work diary
(9) Complete other tasks assigned by superiors and respond in a timely manner.
Laundry room supervisor work flow
(1) Formulate a work plan for the laundry room
1. Listen to the manager’s instructions and comply with the overall work plan requirements of the laundry department .
2. Subordinate employees fully participate and listen to their reasonable opinions and suggestions.
3. The plan must be comprehensive, reasonable, and practical.
(2) Formulate and improve various rules and regulations, work procedures and operating procedures
1. Clarify the responsibilities of each job position and ensure that responsibilities are in place.
2. Provide clear standards and basis for employees’ specific work behaviors and their evaluation.
3. Continuously revise and improve, and gradually improve quality standards.
(3) Responsible for the construction of the laundry room’s workforce, continuously improving employee quality, and creating a good working atmosphere
1. Provide the manager with information on employee hiring and dismissal, evaluation, rewards and punishments, etc. Comments and suggestions.
2. Organize employees to conduct business training and learn about store disciplines and departmental rules and regulations.
3. Care about employees, understand their ideological trends, and effectively solve practical difficulties for employees.
4. Strive to create conditions and provide convenience for employees to learn by themselves.
(4) Liaison, communication and coordination
1. Participate in regular work meetings, listen to the manager’s instructions, and report on the laundry room work.
2. Host regular laundry room work meetings and arrange work and provide requirements.
3. Timely coordinate and resolve conflicts among various positions.
(5) Reasonably arrange shifts to ensure normal work operation
1. Shift arrangements are a prerequisite for completing work in a timely manner with quality and quantity guaranteed.
2. Ensure employees have normal rest; do a good job in attendance.
(6) Supervision and inspection
1. Check the work of the foreman and each position every day, equipment operation, data recording, and any violation of labor disciplines and operating procedures by employees during work and other actions stipulated in relevant systems shall be handled promptly and fairly.
2. Summarize major issues or recurring problems in a timely manner, and provide timely guidance and training when necessary.
(7) Ensure the quality of laundry work and handle all types of submissions in a timely manner
1. Supervise employees to operate in strict accordance with prescribed procedures and standards.
2. Personally inspect and supervise the clothing of VIP guests.
3. Understand and master the laundering quality of employee uniforms, guest clothes and linens of various businesses on a daily basis.
4. Measures should be taken promptly to make up for various types of investment and demolition, the reasons should be carefully analyzed and the relevant responsible persons should be dealt with promptly and seriously.
(8) Take measures to reduce consumption and reduce costs
1. Establish various consumption quotas for laundry rooms and strictly implement them
2 , Encourage subordinates to provide various rationalized suggestions and actively implement them
3. Reasonably control the storage of materials.
Part 4: Laundry room staff job responsibilities
Laundry room staff job responsibilities
1. Sending and receiving job responsibilities
1. To customers We must listen to customers' suggestions and complaints with sincerity and humility, provide timely feedback, and carefully explain to customers when problems arise.
2. To do a good job in collecting and distributing linens, it is required to be: proactive, timely, accurate and error-free; the counting should be careful and meticulous, the registration should be clear and clear, and the accounts should be auditable.
3. If any seriously damaged or heavily stained linen is found, please report it to the relevant person in charge of the customer in a timely manner and indicate the situation in detail on the receipt and delivery note.
4. Do a good job in the management of linen, carry out regular sorting and classification, and strictly prevent loss. If stained linen is found when receiving (distributing) linen, it should be picked out in time, and the linen should be loaded and unloaded carefully to ensure that it is not lost. Anti-damage.
5. When linen enters and exits the laundry room, it must be carefully checked to ensure that the items are consistent. If there is a shortage of linen, the cause must be found promptly to ensure that the quantity in and out is correct.
6. After the collection and delivery of linen, the laundry personnel should be given a detailed explanation of the day's collection and delivery of linen. The placement of linen for different customers must be clearly marked; special washing of linen must be delivered separately. Laundry staff.
7. Responsible for folding hotel towels every day and placing them in the linen cart.
2. Washing job responsibilities
1. Check whether the power supply and machine equipment are in normal condition before washing. If there is any problem, report it for repair in time and supervise the repair. Prepare various detergents and other washing supplies to ensure normal usage.
2. Pre-inspect and classify the linen before washing, classify it according to its texture, color and dirt level, and wash it in batches.
3. Configure detergent according to the variety and texture of the linen to be washed, use detergent rationally, and reduce costs. Linen with heavy soiling needs special treatment; linen washed for special reasons must be mixed Need to inform the ironing (folding) personnel.
4. After dehydrating and drying the linen, the washing machine must be turned off before taking out the linen to prevent accidents.
5. Send the washed linen to the flat ironing (folding) group, and put the towels in the dryer. After drying, take them out and put them in the linen cart to wait for flattening. Ironing (folding) group folds.
6. After washing, the tablecloth (cloth), sheets (quilt cover), and pillowcases should be clean and soft, and the tablecloth (cloth) should be free of oil stains and stains; towels should be clean, soft, and fluffy.
7. After the work is completed, turn off the power and water source and carry out cleaning work.
3. Flat ironing (folding) job responsibilities
1. Classify and iron the washed linen to avoid secondary pollution caused by the linen during operation.
2. Staff should check whether the facilities and equipment are in good condition before operation to ensure the safe operation of the machine; turn on the ironing machine, open the steam valve for preheating (usually fifteen minutes), and do Easy to prepare; set ironing speed and temperature according to different linens.
3. When ironing, the linen must be flattened and passed through the conveyor belt, allowing it to roll naturally into the machine. If stains are found, they should be picked out in time. If there is no time to pick out, the recipient should be notified. . A group of four people adjust and coordinate with each other (two people each for folding and ironing, one for each day) and complement each other. Pay attention to safety when operating and avoid contact between fingers and roller.
4. The folded linen after ironing should be kept compact and flat, neatly arranged in categories, and should not be misplaced or randomly placed; the placement of linen for different customers should be clearly marked.
5. Those with unqualified ironing quality (many wrinkles, stains, etc.) should be picked out in time, and damaged linen should be picked out separately.
6. The linen must be ironed and folded every day to ensure quality and quantity, and the work of the day must be completed on the same day, so as not to affect the delivery and receipt work and the use of linen the next day.
7. When the work is about to end, the steam valve should be closed to make use of the remaining air in the ironing machine and save energy; after ironing, close the steam and open the vent valve until the pressure gauge reaches zero. Finally, shut down the machine and do a good job of hygiene and cleaning.
Note: Personnel in each position should strictly demand themselves, grasp the quality control, and ensure that unclean linen does not leave the room and unqualified linen does not leave the room. Supervisors conduct random inspections of work from time to time and write the results of the spot inspections on the blackboard. If they are found to be irresponsible in their positions, such as linens with large areas of stains or obvious stains that are not picked out in time, etc. The quality is not up to standard, depending on the specific circumstances. Criticize them (repeat offenders will be punished financially). Regular meetings are held regularly to summarize the work situation and promptly remedy any deficiencies found.
Part 5: Job Responsibilities of Hospital Laundry Workers
Job Responsibilities of Hospital Laundry Workers
1. Under the leadership of the logistics supervisor, he is responsible for the washing, storage, disinfection and sewing of the hospital's linens, folding them according to regulations, and collecting them and delivering them to the wards and outpatient clinics on time.
2. Strictly implement the isolation, washing, and disinfection systems for all types of linens to prevent cross-infection.
3. Strictly implement the procedures for classifying and collecting clothes and strictly follow the procedures to prevent mistakes, omissions and losses. All types of linens are stored in categories for easy access. New unprinted items will not be exchanged.
4． Take good care of public property, repair old items and reuse them, and save water, electricity and detergents. Pay attention to safe production.
5． Use detergent properly and be careful to protect your clothes from damage during washing to ensure the quality of laundry.
6． Complete other tasks assigned by leaders.