The hospital adheres to the service tenet of "patient-centered, quality-centered", implements the brand strategy of "technology plus service", and devotes itself to creating a medical brand with exquisite medical technology, civilized and high-quality service, reassuring the people and satisfying the society.
The hospital has 26 clinical departments, 16 medical departments, people-oriented, full-featured second-phase project was put into use in October 2007, the patient's medical environment has been further improved, operating room, supply room, intensive care unit and other core departments of the hardware facilities to reach the domestic first-class level. Over the past ten years, the hospital has introduced more than 60 outstanding talents with senior technical titles from all over the country, which has led to the improvement of the overall diagnosis and treatment level of the hospital. The hospital has 12 modernized laminar flow operating rooms, the United States Philips 16-slice double screw CT, the United States Kodak double version of the DR, the Italian GMM1000mA all-digital gastrointestinal machine, Philips central monitor, the United States GE high-grade ultrasound, the United States Xerox Fai arthroscope, CR, Philips IU22 ultrasound, Hitachi automatic biochemical analyzer and other first-class equipment over a million dollars in the country, and at the same time, has a percutaneous nephroscope three-generation ultrasonic lithotripsy machine. At the same time, we have more than 350 sets of large-scale medical equipments, such as nephroscope three-generation ultrasonic lithotriptor, single palladium breast machine, bedside continuous hemofiltration machine, Philips Servo series ventilator, etc., which provide a strong guarantee for high-level clinical treatment and diagnosis. The highly efficient information system dominated by PACS, LIS and HIS has constructed a leading digital construction platform in China, which provides a guarantee for high-efficiency medical services.
Luminal microscopic minimally invasive surgery, emergency and critical care rescue, stem cell therapy, finger (limb) reimplantation, urological complex surgery and other high and new technologies have been carried out in large quantities, providing excellent medical conditions for the people. After the reconstruction and expansion of the first phase of the project, the spacious, bright and well-equipped emergency center and outpatient building have been put into use, in order to provide a better medical environment for the people.
In the past two years, the hospital has passed 11 achievements appraisals organized by the Municipal Science and Technology Bureau, won two third-class prizes for scientific and technological progress in Qingdao, and four third-class prizes for medical science and technology innovations in Shandong Province, and published more than 30 theses in 2008, of which one was included in the Dutch Medical Abstracts (EM), and one was published in the Chinese professional journals, and seven were published in the national core journals.
While perfecting its medical brand, the hospital has vigorously promoted the construction of service brands and service programs such as holistic care, humanistic care, warm wards, special wards, free service, door-to-door service, and post-doctoral follow-up, which has won wide acclaim in the society. At the same time, the development of activities such as "improving staff quality and optimizing the medical environment", "creating a learning hospital" and "a monthly lecture on staff quality education" has further improved the civilization level of the whole hospital. The comprehensive service level has been greatly improved. The hospital has become the teaching hospital of Taishan Medical College and Clinical Medical College of Tianjin Medical University, and has won more than 20 honorary titles such as Qingdao Civilized Unit, Qingdao Health System Civilized Unit Pacesetter, Qingdao Health Insurance Integrity Pacesetter Unit, etc. In 2008, the Orthopaedic Trauma Department of the hospital was appraised as the specialty of Qingdao, and the hospital was awarded the " China Medical and Healthcare Industry People Satisfaction Patient Reliability Award" in the Great Hall of the People in Beijing in November 2008. In November 2008, the hospital was awarded the honorary title of "Model Brand Hospital for People's Satisfaction and Patient's Trust in China's Healthcare Industry" at the Great Hall of the People in Beijing.
The service concept of "Integrity and Smile, Quality Service" and the business philosophy of "Innovation, Dedication, Harmony and Safety" will better serve the patients. The hospital has been focusing on strengthening the internal management, upgrading the culture of the hospital, cultivating the specialties and talent echelon. At the same time, actively seek foreign cooperation and exchange, and strive to further enhance the level of medical care in the shortest possible time, the development of professional characteristics, with more exquisite technology and quality service for the whole region and the surrounding people's health escort.