Nurses in the emergency department are required to be attentive and follow a strict workflow. The following is the percent of the net I give you to organize the emergency department nurse workflow, I hope you like it.
The emergency department nurse workflow article (a)
First, the annual nursing workload and work to meet the standard
1, workload: emergency room visits. Participate in resuscitation times. With emergency surgery
cases. Nursing care of patients under observation. The number of car trips. The number of times to deal with emergencies.
2, the work of the standard situation: first aid items intact rate of. The rate of qualified sterile goods. The rate of qualified medical record writing. Nursing comprehensive satisfaction. Nursing technical operation assessment pass rate
Second, strengthen the nursing staff service consciousness, provide quality service
1, strengthen the concept of service
All nurses to participate in the hospital organization of quality service training course activities, and constantly etiquette behavior training, standardization of common courtesy language and operation process of communication language, and use in the actual work. Continuously on the communication skills aspects of learning and discussion, training of nursing staff on the foresight of the first signs of disputes, effectively deal with the work of the various conflicts and disagreements, *** with the construction of mutual trust between nurses and patients, the year to achieve 0 complaints, the comprehensive satisfaction rate of 99.1%.
2, people-oriented, fully meet the patient's needs
Continuously improve the environment of the infusion hall, the installation of television and other facilities, the provision of paper towels, cups of water, non-accompanied patients a cup of water at the bedside of the people services. Continuously optimize the consultation process, timely triage, the use of emergency priority service card for emergency patients to take priority payment for medication and other measures to reduce the waiting time for medication. It also improves service quality through environmental hygiene supervision, nursing rounds and health promotion. Attaching importance to the condition treatment, basic nursing care and three meals, timely understanding of the situation, to help contact family members or rescue station, this year, rescue such patients up to people, through the ID card to contact family members outside the province. This initiative has been praised by patients' families and other patients. The patient's comments and problems in the work of the discussion of rectification, and constantly improve the image of the service
Third, scientific and institutionalized nursing management, focusing on monitoring the implementation of the system.
1, through the group area management, group continuity scheduling, reduce the number of shift handovers, the effective use of human resources, through the dynamic quality control of senior nurses, reduce the work pressure of young nurses and reduce the nursing hazards, to ensure that the quality of nursing care in all classes.
2, a clear division of labor on the quality control staff, specialists responsible for the management of the region's goods, workflow, and other management, found that there are problems, timely feedback and discussion of the revision, to ensure that the quality of care in the region. Effective fulfillment of the performance appraisal system, truthful feedback personnel hierarchical ability, so that the nursing quality control in place.
3, through a year of adjustment, the nursing team structure tends to be reasonable, according to the regional division of emergency, basically according to the individual work capacity of the post, the basic realization of the nurse level management, to achieve a reasonable distribution of personnel use.
4, smooth emergency green channel, improve the success rate of resuscitation. For all kinds of emergency, critical and serious patients, the rational use of green channel `measures, for rescue to win valuable time.
5, constantly improve the nursing work emergency plan including emergency plan for emergencies.
6, the development of each area of the detailed work guidelines and each area of the work to inform the matter, the new entrants to the Department of the work of the main points of attention, etc., the system to guide the new entrants and young nurses to better complete the nursing work.
Fourth, emergency nurses post training and continuing education
1. Annual departmental organization of business learning times, medical records discussion times, operation training items.
2. The second quarter of the organization of the Department of personnel as required to complete the emergency job skills training, operational assessment of everyone passed, the Department of nurses business skills have been further improved.
3. The hospital-wide assessment of nurses within three years of graduation knowledge of emergency medicine, all qualified, the standard rate. New graduates assessment post skills operation, all up to standard. Good results.
4. Basically complete the annual nurse training program, arranged for nurses to ICU training to learn critical care, arranged for young nurses to pediatric injection room for pediatric scalp needle puncture technology, improve the level of pediatric scalp puncture technology. A number of nurses were sent out for short-term study and brought new nursing concepts back to the department. In the year, we have completed the emergency training of nurses in the department of emergency medicine.
5. Quarterly three-person and two-person resuscitation drills are conducted, through which the emergency response ability of nurses is continuously strengthened, and the training of first aid skills is repeatedly strengthened.
6. According to the Department of Nursing requirements for micro-training, training of young nurses in the technical operation of proficiency and the use of first aid instruments, requiring each group to use the free time of the shift to carry out group case discussions and nursing room. The effect is good.
7. The development of emergency post training small book, the organization of personnel on the department of personnel tier competence assessment, designated tutor, the implementation of one-on-one tutorial education. Requirements for each person to complete a quarterly case analysis of nursing cases, through the case analysis to train nurses critical thinking, improve the quality of nursing staff, to ensure the quality of care.
V. Nursing internship teaching
Student teaching work to further standardize the implementation of small lectures, operational demonstrations, teaching room, rescue with the implementation of the teaching work, has achieved good results, especially the rescue with the teaching method of the exercise received the praise of all interns. This year, the successful completion of the number of internship teaching task six, with the medical development of specialties.
Adjustment of the original office to build a simple guardianship ward, the gradual increase in the number of patients under observation, nursing care to strengthen the implementation of patients under observation of the writing of medical records, basic care and health education, while arranging for personnel to the ICU for further training in the care of critical care, lumbar puncture with the chest closed drainage and other pipeline care.
20** years of nursing work, although some achievements, but there are shortcomings, failed to successfully complete the nursing research project, individual personnel in the training of the existence of negative, passive attitude. In the process of serving patients, individual personnel tone of voice is more cold, hard and easy to cause patients' dissatisfaction and so on.
In the new year we will face greater difficulties and challenges, fierce competition in the medical market, mobile population reduction, etc., we will continue to work hard to further strengthen the construction of the team, improve the comprehensive quality of nursing staff, training professional nurses, improve the quality of service, to complete the new year's work plan
Emergency Department nurses workflow article (2)Time passes by, and the years are like a shuttle. In the blink of an eye, and came to the end of the year 20XX a year, in the hospital leadership, the nursing department direct leadership and strong support, in the hospital departments with the help of the cooperation of all departments, my department of all medical and nursing staff work together, adhere to the human body, patient-centered, to provide the best quality service for the purpose of the implementation of the smile, the initiative, moving service, so that my department of the social and economic benefits of the different degrees of improvement, is now will be The work of the year is summarized as follows.
1, according to the number of nurses and the nature of the work of the department to carry out a reasonable division of labor and arrangements, requiring nurses in the department 24 hours a day to keep the phone open, make emergency preparations for emergencies and equipped with the help of the class, the development of the emergency department to help the duties, supervise the implementation of all classes of post duties seriously, so as to achieve the division of labor and collaboration.
2, guiding nursing staff with physicians to do a good job of emergency critical patient rescue and 120 ambulance out of the clinic, to do drugs, goods, equipment ready to go out of the car in a timely manner, the measures in place, the record standardized, in the ?120 ?pre-hospital emergency and in-hospital emergency resuscitation process from the assessment of the condition, pre-screening, diagnosis, triage, to the safety of a correct transfer into the department. Each link can be seamless, a strong protection of the life safety of the residents of the area, to provide convenient and fast emergency services for the general public, to win the time for patients to save their lives, to ensure that the green channel is smooth and unimpeded, the annual ambulance visits this year 20XX successful rescue of more than 1,000 times of critically ill patients, and to further improve the management of the patients under observation, for the patients under observation for infusion to develop a The management of patients under observation is further improved, and the management methods and workflow of nurses are formulated for patients under observation for infusion.
3, do a good job of ward management and medical document writing, to provide patients with a clean, comfortable and safe medical environment, the use of daily morning check-up time to supervise and inspect, and seriously study the medical document writing standards, and regular inspection, medical document writing rate of 95%.
4, urging nursing staff to conscientiously implement the rules and regulations of hospitals and departments and technical procedures, and actively participate in responding to emergencies and emergency public **** health events and emergency critical care of patients in the hospital, the batch and major rescue personally participate in and provide guidance.
5, strengthen the nursing staff business and technical training, now every nurse in the department can master cardiopulmonary resuscitation, oxygen, sputum, gastric lavage, tracheal intubation and defibrillation with the use of ventilators and other special rescue techniques, encourage the study of emergency care of new knowledge and new skills and apply them to the clinic to support the nurses to continue their education, and now obtain a bachelor's degree 2, undergraduate in the study of 5, the core journal published academic papers 1. Published 1 academic paper. Planned, targeted, hierarchical nursing staff to carry out business learning, especially for low seniority and new entrants to the Department to do specialty training, strengthen the three basic training, and regular assessment, three basic training assessment pass rate of 100%.
6, to maintain first aid equipment, goods, medicines in an emergency state, special management, regular inspection and maintenance of timely replacement, supplementation, to achieve first aid goods and medicines intact rate of 100%.
7, in the emergency rescue work, strengthen the hospital infection management, effective prevention and control of hospital infections, improve the quality of medical care, to ensure the safety of care. The implementation of hospital infection management rules and regulations and work norms, strict implementation of operating procedures and work standards, to prevent the spread of infectious diseases, to do a good job of self-protection, disinfection and isolation, medical waste management, and to strictly prevent hospital cross-infection. Strictly in accordance with the requirements to do a good job of disinfection and isolation, to prevent cross-infection, 100% of sterile goods qualified rate.
Emergency department nurse workflow article (three)Talking about work summary, many people do not know how to write a work summary, for medical personnel, work summary of the main aspects of writing, today talk about the emergency department nursing work summary, for nursing staff, grasp the focus, highlight the characteristics of the medical staff to unite and collaborate to excel in the completion of the rescue work, which is the work of the nursing staff. Center, the following is about 20XX emergency department nursing work summary, I hope to be able to provide reference value to the majority of medical personnel.
Now the 20XX year's work summary is organized as follows:
A: strengthen the service consciousness, enhance the quality of hospital services
Adhere to the patient as the center, to the interests of the patient's needs as the starting point. Such as requiring nurses to hear the ambulance after the sound of the ambulance to quickly trolley to the emergency room door to receive patients. Provide patients with Kleenex, paper cups and boiled water. For the elderly and infirm patients without a companion to register, pick up medication on behalf of. Every emergency inpatient is escorted to the hospital by a nurse or nurse practitioner. In order to solve the problem of many patients receiving infusion at night in summer, flexible scheduling has been implemented, and the number of patients working at night has been increased. These measures have been well received by patients. Especially in the case of doctor-patient disputes, and even scolded our medical staff, our nursing staff to do their best to explain reasonably, not to fight back, scolding, by the hospital's praise.
Second: to strengthen the training of medical personnel
The Emergency Department to develop a learning system and program to strengthen the nursing staff's business knowledge learning. Carry out first aid professional training, selected nurses to the Department of Anesthesiology, operating room to learn tracheal intubation, requiring emergency eight pieces of operation everyone pass. Together with doctors, we study the new progress of cardiopulmonary resuscitation, emergency treatment of acute coronary syndrome, and trauma first aid. Improved the level of emergency first aid and rescue response speed.
Third: do a good job of teaching interns
According to the characteristics of the work of the Emergency Department, the development of a three-month training program for new nurses, requiring three months to master the process of emergency medicine, pre-hospital first aid, how to receive emergency calls, mastering the use of all the Emergency Department's instruments, and at the same time, to strengthen the theoretical aspects of the learning and assessment. In the first year of the implementation of training, achieved very good results. For interns to do not let go of the eyes, the implementation of weekly small lectures.
In general, the above is a summary of the nursing work in the emergency department.