If your card is swallowed at a branch ATM, please contact branch personnel. If your card is swallowed at a non-network ATM, you can call the bank's customer service number and contact the agent.
The normal ATM card swallowing is because the credit card has exceeded the expiration date or the account has been frozen; the cardholder did not retrieve the card within 30 seconds after the completion of the operation of the ATM; the password is wrong for more than three times (including three times); operation error or machine failure may also cause card swallowing. normal ATM card swallowing, the machine will spit out the card swallowing vouchers, there will be a card-swallowing message on the screen, and the cardholder can hold the vouchers to the management of the bank to get the card. The company's website has been updated with the latest information on the latest developments in the industry.
Expanded Information
The China Construction Bank bank card was swallowed by the ATM as an example:
If the customer's bank card is retained by the self-service equipment of the CCB, please call 95533 as soon as possible to deal with your problem, to confirm that the self-service equipment belongs to the network, as well as the time and place to get the card;
If the customer's CCB card
If the customer's CCB card is retained by another bank's self-service equipment, please call the customer service number of the bank to which the card-swallowing equipment belongs.
In order to ensure the safety of the account funds, customers are advised to contact the card-issuing bank for loss as soon as possible. In addition, if the CCB equipment please confirm that the equipment has been restored to the advertisement page and there is no other abnormalities and then leave, if there is any abnormality, please call 95533.
Baidu Wikipedia-Automatic Teller Machines
Construction Bank Personal Customers Home Page - What to do if your bank card is swallowed by a teller machine