Legal analysis: patients in the process of medical treatment is that the hospital charges consultation can not be resolved, you can go to the medical location of the health administration to complain, health administration set up supervision and management office is to receive a group of complaints. If the drug charges are too high, you can also go to the Trade and Industry Bureau to complain.
Legal basis: "The State Council to deepen the reform of the medical and health system leading group on the further promotion of deepening the reform of the medical and health system of the experience of a number of opinions"
1, in accordance with the basic path to free up space, adjusting the structure, and ensuring the articulation of the gradual rationalization of the price of medical services. Actively and steadily promote the reform of medical service prices, under the premise of ensuring the benign operation of public hospitals, the affordability of the medical insurance fund, and the overall burden on the public, and in accordance with the requirements of total control, structural adjustment, upward and downward adjustments, and gradually in place, and categorically guided the rationalization of the price relationship between different levels of medical institutions and medical service items. All public hospitals have abolished their drug markups, taken into account the compensation policies determined by the local government, accurately measured the level of price adjustments, and synchronized the adjustment of medical service prices. The price of medical services will be adjusted dynamically by regulating diagnostic and treatment behaviors and reducing the cost of medicines and consumables to make room for such adjustments. Price adjustments should focus on increasing the prices of medical items such as diagnosis and treatment, surgery, nursing care, rehabilitation and traditional Chinese medicine, which reflect the value of medical personnel's technical labor, and lowering the prices of large-scale medical equipment for examination, treatment and testing, as well as doing a good job of interfacing with policies on health insurance payment, hierarchical diagnosis and treatment, and cost control. Through comprehensive measures, gradually increase the proportion of medical service income (excluding income from medicines, consumables, inspections and laboratory tests) in the total income of hospitals, and establish a new mechanism for the operation of public hospitals.
2, the implementation of the public hospital drug classification and procurement. Differentiation of drugs in different situations, through bidding, negotiation, direct listing, designated production and other ways to form a reasonable procurement price. Adhere to the principle of centralized volume purchase, the clinical use of large, high procurement amount, the production of essential drugs and generic drugs by a number of enterprises, by the provincial drug procurement agency centralized bidding and procurement. Pilot cities for comprehensive reform of public hospitals may adopt city-based centralized procurement of drugs at the provincial level. Cross-regional joint procurement and joint procurement by specialized hospitals are encouraged. Sunshine procurement of medical consumables has been implemented, and centralized procurement of high-value medical consumables, testing reagents and large-scale medical equipment has been carried out. For some patented and exclusively produced drugs, an open and transparent price negotiation mechanism with multi-party participation has been established. Negotiation results are publicized on the National Drug Supply Guarantee Comprehensive Management Information Platform, and hospitals purchase drugs in accordance with the negotiation results. Do a good job of convergence with the health insurance payment policy, in accordance with the provisions of the negotiation of eligible drugs into the scope of health insurance compliance costs.