Because of the purchase of goods for non-Jingdong self-supporting goods, if the goods purchased in the Jingdong Mall for the third-party seller goods, then the order page will not show the order track information; if you buy goods for the Jingdong self-supporting goods, the order page can be displayed in the track information.
The steps to query the order track are as follows:
1, download and install the Jingdong client to open, enter the home page, select the following row of the last item of my, log in to the Jingdong account, select the first order query.
2, in the order query column, select the physical order.
3, here is divided into nearly a month of orders and a month before the order, in nearly a month of orders in the order to select the orders being shipped or delivered, etc., select the order tracking. If you click directly on the order column will show the information of the purchased items.
4, order tracking can see the delivery of the buyer's order, the general process includes:
Submit an order → order out of the warehouse → prompted by the estimated time of arrival → print the order → picking → scanning → packing → picking → delivery → ... → inspection → distribution, this series of processes can be viewed in the order track map real-time feedback.
5, click on the above column in the order track, which shows the warehouse, distribution sites, shipping address and delivery of the location of the icon, you can view the location of the order in real time, very worrying and labor-saving. The map here can be zoomed in, zoom out, drag. You can choose to view the information of the receiving address and parcel address. This map comes from Baidu Maps, so it is completely safe to use, there is no problem at all.
Extended information:
Jingdong Express is one of the Jingdong Logistics ? s one of the services. Jingdong has the largest logistics infrastructure in China's e-commerce sector, with integrated logistics facilities for small and medium-sized items, large items, and refrigerated and frozen warehouses and distribution.
Engaged in the e-commerce industry for 9 years, it has rich experience in logistics and distribution; professional safety monitoring system and cargo placement rules; efficient 5-hour reverse door-to-door pickup service; open express system platform for merchants to facilitate merchants' order monitoring and account checking; 2,000-seat customer call center provides consulting services for merchants at any time.
Jingdong Logistics in the cost control ahead of rival Alibaba's Cainiao network: on the one hand, the cost of Jingdong warehouse enclosure is very low, for example, not long ago they signed a contract with Zhengzhou, Henan, will be the settlement, taxes will be left in Henan, and to create conditions for employment, so it can be a very favorable price to get the land;
On the other hand, whether it is Jingdong or Alibaba, large-scale On the other hand, both Jingdong and Alibaba have large logistics warehouses that are rented and sold, but Taobao and Tmall's large number of small merchants are completely unable to use inventory space of this size, and while Jingdong will encounter similar problems, their self-owned businesses are able to use this space directly.
The self-built logistics system allows Jingdong to provide users with a guarantee of authenticity, and reasonably matches the user's receipt time - taking into account the working hours of many users, Jingdong can achieve three time periods per day for delivery, which is difficult for third-party logistics to achieve.
Today, Jingdong in the third and fourth-tier cities penetration is still low, one of the very important reason is that the self-owned logistics has not been able to cover these areas, and with the logistics and distribution will be extended to these areas, can help Jingdong to expand a larger e-commerce market.
(Source: Baidu Encyclopedia: Jingdong Express)