Part 1
The internship is an important experience in our life, in x month x day, 2019, I came to the office of XX company to start my clerk work internship.
I. Purpose of the internship
Consolidate the main knowledge of the secretarial profession, improve the practical skills, enrich the practical work and social experience, master the operational skills, and use the knowledge learned in practical work.
Second, the internship time
Third, the internship unit
XX Company Office
Fourth, the main content of the internship
In accordance with the teacher's arrangements, I made the corresponding internship program. Focus on the internship phase of the learned secretarial theory knowledge to further consolidate and improve, in order to achieve the theoretical knowledge, according to the purpose of guiding the daily work practice. Received a better effect. The main internship report is as follows:
Different offices have different work and different scope of duties. As an enterprise's factory director's office, it is a comprehensive department, directly led by the factory director, with a large scope of work and relatively complicated tasks. In the internship stage, my main focus is the secretarial work.
The secretarial work is the main work of the office, the leadership to achieve scientific decision-making, without the assistance of secretarial staff. Because the secretarial staff on the one hand, dealing with a large number of day-to-day affairs, so that the leadership can focus on considering the big issues. In addition, they can also play their understanding of the overall situation, the advantages of mastering a variety of information to assist the leadership decision-making, to provide reasonable advice. Secretary of the work of many clues, heavy task, but must grasp the following aspects:
First, take the initiative to do a good job of coordination between leaders, departments, to help the leadership of the plan, step by step, focused on all the work to do busy but not chaotic. And from the past, favoring the paperwork, change to both paperwork, but also planning.
Second, to carry out research and study, to understand the grass-roots people's learning, thinking, work, life situation, timely reflection to the leadership, and put forward reasonable suggestions. For some urgent problems, they should be resolved in time with the relevant departments.
Third, check and supervise the implementation of various administrative laws and regulations and the unit's resolutions, systems, methods and regulations, and verify whether the decision-making is scientific and reasonable, and whether it is in line with reality. Finding problems should be reflected to the leadership in a timely manner to prevent and correct deviations.
Fourth, the organization of the drafting of the unit's work plans, reports, summaries, planning, resolutions and rules and regulations, the need to report, issued by the manuscript for the policy, the text of the gatekeeper.
Fifth, the communication of the higher authorities and the report of the subordinate departments, should be forwarded to the relevant leaders in a timely manner, according to the instructions of the leaders, the specific implementation of the contractor and the person in charge, and is responsible for urging, as scheduled, to report the results of processing.
In addition to the basic conditions of the staff, secretaries should have their own special knowledge, skills, character and style. Therefore, the secretarial staff to consciously and comprehensively strengthen these four aspects of cultivation, and strive to make themselves both moral and talent, both qualified and competent staff. And focus on mastering the following principles.
1, to have sufficient policy and factual basis. Secretarial staff to do things, the vast majority of them are for the reality of the situation, or to solve a problem, or to guide a certain work. Therefore, must be based on the party and state policy and objective facts, adhere to the principle of seeking truth from facts. Seek truth from facts is our party's ideological line and traditional style, is the secretarial department of all the work of the guidelines, but also the secretary must have the quality. If some of the leadership of the matter does not comply with the party and state policies, secretaries should have the courage to put forward the views of the leadership to reconsider, in order to ensure that the correct implementation of the spirit of the instructions of the higher level, to do a good job.
2, to have accuracy. Accuracy is a requirement for the quality of work. The accuracy of the secretarial management refers to the correct embodiment of the policy, the correct expression of the leadership intention, correctly do the work, words and deeds are measured, the words can reach the meaning. It guarantees the readiness of leadership work to a certain extent. The accuracy of secretarial management, involving many aspects, briefly, that is: to do the paper to be accurate, to do things steadily, the situation should be real, the idea to be cautious. And to do these, must be serious attitude, style of fine, not careless, not sloppy scribbling. For example, for official documents, we must ensure the quality of the document, the words to be accurate, the material to be true, copy to be serious, proofreading to be careful, and strive for every link is not error. Otherwise, it will miss the work, and even cause irreparable losses.
3, to thunder and lightning. This is the requirement of work efficiency. The realization of any goal can not be separated from two factors, one is accurate, the second is the time limit. Any one of these failures, will make things can not do or do not do well. Time limit is to shorten the cycle as much as possible, reduce intermediate links. Secretarial staff must have a strong sense of timeliness, to act quickly, not procrastination, to develop a scientific work system, rationalize the relationship, a clear division of labor, give full play to the importance of the staff and creativity. To simplify procedures, reduce unnecessary paperwork and etiquette, eliminate the phenomenon of "mountains of paper" and improve efficiency. To use modern technology such as computers to change the means of work, the implementation of office automation, such as the use of computers to transmit information, retrieve information, I manuscripts.
4, strict discipline, confidentiality. Secretarial management to produce documents, processing documents and management documents. In a variety of documents, most of them have different degrees of confidentiality, and secretaries at all levels are often close to the leadership, to see some important documents, to participate in some important meetings, so the secretaries of the activities in the public **** occasions to pay attention to inside and outside of the difference, grasp the situation, what should be said what should not be said to be mindful of. China has formulated the "Secrecy Law", secretaries should study carefully, exemplary implementation, and effectively do a good job of confidentiality.
V. Internship experience
Through the internship, I have a deeper understanding of the importance of secretarial work. Especially in the new situation, the secretarial staff should study hard to learn Marxism-Leninism, Mao Zedong Thought, Deng Xiaoping Theory and the important thought of the Three Represents, and learn to use the basic principles and methods of Marxism, and seriously study and research the guidelines and policies of the party and the state, and fully grasp the spirit of the policy, and to understand and grasp the work of the higher leadership of the different periods of time and requirements, and to put the policy into effect into practical action, and strengthen the organization and coordination of the work of the party and the state. Practical action, and strengthen the organization and coordination ability, professional work ability, checking and guiding ability, staff consulting ability, written expression ability and proficiency in the use of a variety of automated office equipment skills, and strive to improve their own qualities, to strengthen the transformation of the world outlook, to become politically competent, proficient in the business of the qualified secretarial staff.
Part II
Nearly x months from x months through 2019 to x months in 2019, I was interned in the office clerk position in the administration department of xx group limited.
Internship, as the name suggests, learning by doing. After a period of learning, or when learning comes to an end, we need to understand how what we have learned needs to be or should be applied in practice. Because any knowledge comes from practice, return to practice. So we need to put into practice to test what we have learned. Now that we are facing graduation, internships are becoming more and more important to us. Just finished this internship time can be said to be my four years of college is the most hard and the most fulfilling period of time. The hard work is because I just set foot on the workplace, there are many aspects can not quickly adapt; and full is that in this period of time, I learned in the campus can not learn the knowledge and skills, but also to improve their own quality in all aspects. At the same time, the internship also gave me a certain working experience. For the future to seek a good career laid the foundation. Now these days in the work of the achievements and shortcomings to do a summary. One to summarize the experience, the second also has a systematic understanding of their own work.
I. Introduction to the internship unit
xx Group Limited predecessor xx Shoes Factory was founded in 19xx, 1xxx year to form a group of companies, has developed into a more than 3,800 employees, set of footwear, real estate, foreign trade, hotels, entertainment, network technology in one of the non-regional enterprise groups. Currently as the main business of xx shoes production base is located in xxx industry park, covers an area of nearly 100 acres, construction area of 120,000 square meters.
xx Group is the earliest enterprise to hire overseas professional managers as company executives among the private enterprises in xx, and it also takes the initiative to seek to connect with the international standards in product research and development as well as technological innovation. Starting from 2001, the company hires first-class designers from the Western European countries every year to carry out synchronous research and development on xx products, and it always maintains its position in developing new varieties of products in the footwear industry, and it also establishes standardized laboratories. In 2002, the company also through the cooperation with xx, realize the people outside the combination, borrow the ladder to ascend the heights, and take the lead in the province's private enterprises through the sa8000 social responsibility international standard system certification, so that the enterprise's employment environment, labor rights and interests of the protection of the product environmental protection and so on are up to the relevant international standards, so as to break the trade barriers for the enterprise to better enter the international market to pave the way.
The company in line with the "people-oriented", the concept of building harmonious labor relations, year by year to increase the investment in employee welfare benefits and cultural and living facilities, and actively apply for employees for cooperative medical care, work-related injuries and other types of labor insurance, 20xx spent 10 million to build an area of nearly 2,000 square meters of staff activities center, screening room, ktv, kiosk, and other facilities. It is equipped with screening hall, ktv, gym, billiard room, table tennis room and internet cafe. And founded the xx newspaper, radio station, to meet the growing spiritual and cultural needs of employees.
Second, the internship work content
In this x months, my main work content is to assist the office staff to do a good job in the administrative department of the personnel and daily administrative work. In this process, I used to see, ask, learn and other ways, a preliminary understanding of the specific business knowledge of the company's office clerks, expanding the professional knowledge learned. First of all, summarize all my specific work content:
1, pick up the applicant call, give the applicant a simple initial, through the person sent to the manager of each department for retest;
2, open the trial work order to notify the retest through the person to try the work, and do a good job of registering;
3, to assist in doing a good job of the new staff induction training, stage training and other training work;
4, Send documents to all levels of leadership, signing documents;
5, organizing and storage of card replacement, leave notes; organize staff files, in order to be ready to go out and archiving;
6, photocopying, speed printing office documents, fax, office forms, etc.;
7, to assist in the entry procedures for the new personnel, staff transfer, separation procedures;
8, calculate the management personnel Monthly attendance, and send the attendance details to each department to check the signature;
9, enter the monthly fine sheet and reward sheet, enter the employee pension insurance information;
10, make the 2019 annual rest table of the whole factory management personnel;
11, assist in the reception of customers xx guests.
12, other work arranged by the leadership.
Third, the internship harvest and experience
Thinking back to their own work experience in these x months, although there are tears and bitterness, but the most is still experience and harvest. I remember the first day I arrived at the company, I was arranged to study beside an office clerk. Really, the first day is the most difficult to get through, from the school to the social environment of the transformation, around the contact of people also completely changed the role of the teacher into the boss, classmates into colleagues, get along with the way is completely different, we treat you as an invisible person's feelings can only be experienced only people can understand. Luckily, the girls in the dormitory were very nice to me, telling me their experience of just coming out to work, which also started from being treated as an invisible person, from the miscellaneous over, advising me to hold on and insist on coming over. I just started to contact the work is recruitment, I myself is still a new job on the post, but to go to recruit, a little nervous and a little excited. Our company is mainly in the footwear industry, and there are a lot of terms related to the footwear industry that I have never come into contact with before, so there are a lot of jobs that I am not familiar with, such as the development department's bag making, bag turning, the quality department's molding quality inspection, inspection, needlework quality inspection, inspection; the general warehouse's scratching, material, etc. These positions related to the footwear industry, I have heard of them, but I am not familiar with them, so I am not familiar with them. These posts about the footwear industry, listen to more, ask more, and naturally understand some of them. Come to apply for more people, I found a difference between the north and the south of the difference. In the south, most of the 20 years old or so out to find a job, even our office has two girls is 87 years old, they have been working for a year; and most of the north twenty-three or four just graduated from college and entered society. Young people from the north to the south looking for work are older and less experienced. So in order to quickly integrate into the south of this fast-paced and fast-paced society, I have to be more modest efforts to absorb everything here.
After a few days of work, the leadership of my work performance and attitude of some of the affirmation, to me some of the tasks I can independently complete. For example, send documents to the leadership of various departments or an employee to sign, this work is now a piece of cake for me, but at that time, really suffering me, the company's more than 30 departments, more than 3,000 employees, five vice president is responsible for which departments, which department in what place, is the management of what, who is the department head, who is under the staff of what people these I am a fog, and those A bunch of documents I have to send to their hands, how do I do, the work always have to do, the problem always have to be solved. Remember the first day of the office of the girl introduced me to the company's general overview, listen to not their own, see is not their own, only done is their own. So this time I just have to ask myself, ask colleagues in the office, ask the clerk of each department, a day down, I finally sent out all the documents in hand, although the efficiency of the low point, but also the successful completion of the task. But my harvest is great, each department's director and clerk I am clear, the staff also largely understand, which documents should be sent to which leaders, which sent to the department clerk to let them send their own, I can be independently identified. I'm not sure if you're going to be able to do this, but I'm sure you're going to be able to do it!
Through the internship, I deepened my understanding of personnel work, enriching my practical management knowledge, so that I have a certain perceptual and rational understanding of the daily office administration. Recognize that in order to do a good job of daily business administration, both to focus on the study of theoretical knowledge of management, it is more important to practice and theory are closely integrated. In the school I studied is the administrative management professional, have repaired secretarial science, human resources management, office automation courses, these school theory courses in our here have been practical application. Like how to answer the phone, how to receive guests, etc. are secretarial knowledge learned; personnel recruitment, training, performance appraisal, etc. is human resources management knowledge learned; do excel forms, word documents, etc. office automation knowledge learned. So the knowledge learned in school is not like some people say to get the community simply can not be used, but to see if you will not use, school learning is the theory of social use is practice, as long as you learn to link the theory to practice, that is learned in the school of things will not be learned in vain. The first time to participate in the work, will inevitably feel a little bit of hard work. Every morning at eight o'clock to work until nine o'clock in the evening to get off, because it is a private enterprise, only a single day off, but also often have overtime. Coupled with the warmth of the winter in the north, I am accustomed to living under the warmth of the South is difficult to adapt to more than half a month of rainy weather, often cold in the middle of the night can not sleep. Daily repetition of monotonous and tedious work, time is easy to get tired of. But the work is simple and can not be sloppy, a small error may bring great trouble or loss to the company, or must be seriously completed. I once thought of giving up, but I have to restrain myself from coming to work as I wish. When encountering difficulties, learn to adjust your mindset to relieve stress and face difficulties. As the old saying goes, "The sky is the limit, must first suffer its will, labor its bones, starve its body, empty its body, line whisking what it is, gain what it can not." Encountering difficulties should be calmly analyzed, often maintain self-confidence and optimistic attitude, learn to self-relief, can tolerate setbacks, to be open-minded, emotional optimism, and strive for strength. Good at turning pressure into motivation, change the inner state of depression, in order to seek physical and mental ease, and re-strive for success, so that the eyes towards the future. With this belief, I insisted on successfully completing my internship. We have always relied on our parents' income, and after work, I realized the hard work of my parents to earn money, so I am also consciously cultivating my own financial management skills.
Fourth, the unit and their own problems
Perhaps I just entered the community is not deeper in the world's sake, may sometimes not be able to understand and agree with some of the company's behavior. For example: 1, the new staff workers to move into the collective dormitory requires employees to make their own keys, but to hand over the key when leaving, do not hand over the key to be deducted from the salary of 40 yuan. I agree with this point, but why do you want employees to match their own keys when they move in? Is it difficult for the company to prepare 4 keys for one room? It is difficult for the company to prepare 4 keys for one room? This way, every employee has opinions and the image of the company is damaged. This problem was reflected to the relevant leaders before the end of my internship, and I don't know whether it can be solved.2. There is no difference between those who have a leave of absence and those who don't have a leave of absence when counting the time and attendance. The actual treatment is the same for leave and absenteeism, and the salary of the day without attendance is deducted. This is in theory absenteeism is to be another fine, but in practice does not operate. 3, only one labor contract, the company to save. People's Republic of China **** and the State Labor Contract Law "Article 16 clearly states: labor contracts by the employer and the workers each hold a copy. When I asked the people concerned, they just replied that if you want you can print another one for you.
In the internship period found that there are many other problems, but also discussed with colleagues, colleagues just advise me, this is not a school, it is a private company, the company so that the provisions, you do is, excess complaints and whining is useless. In my opinion, it is to give advice and reflect the situation, but in their opinion, it is to complain and whine, this is the difference between school and society. My impulsiveness, my dislike, my everything is to seek a so and so, my everything is to their own simple eyes evaluation, perhaps not adapt to this material complicated society, perhaps I am now a variety of angles after a year or two years of experience will be worn like pebbles as smooth.
Fifth, the internship summary
At the end of the internship, the director of the office of my work performance to give the affirmation of the advantages of the leadership will be able to account for the work tracked to the end, no matter how long it takes until the completion of so far. He also said that in the future, as long as the nature of the work of the office, I can be competent. This made me understand my own strengths and gave me a lot of confidence. Graduation internship is every college student must have a period of experience, it makes me in practice to understand the society, let me learn a lot of knowledge in the classroom simply can not learn, benefit a lot, but also open up the vision, growth of insight, experience the cruelty of the social competition, and more is the hope that they are in the work of accumulating all aspects of experience in the future learning to work harder to enrich their own minds, for their own later Further to society to lay a solid foundation.
Part III
I. Introduction to the internship unit
xx Group predecessor xx paper mill was founded in 1987, 1996 to form a group of companies, has developed into a more than 4,800 employees, set of footwear, papermaking, real estate, foreign trade, hotels, network technology in one of the enterprise groups. Currently as the main business of xx paper production base is located in China xx industrial park xxx, covers an area of nearly 100 acres, construction area of 120,000 square meters, with advanced Italy, Taiwan and other countries and regions to produce shoes assembly line 15, the annual production capacity of 10 million pairs of products are sold to Germany, France, the United States, Spain, Russia, Japan and other countries and China's inland.
The company in line with the "people-oriented", the concept of building harmonious labor relations, year by year to increase the investment in employee welfare benefits and cultural and living facilities, and actively apply for employees for cooperative medical care, work-related injuries and other types of labor insurance, xx year spent 10 million to create an area of nearly xx square meters of staff activities center, screening hall, ktv, gymnasium, billiard room, table tennis room, Internet cafe and so on. And founded the xx newspaper, radio station, to meet the growing spiritual and cultural needs of employees.
Second, the office clerk work summary
In this month, my main work content is to assist the office staff to do a good job in the Department of Administration of the various personnel and daily administrative work. In this process, I used to see, ask, learn and other ways, a preliminary understanding of the specific business knowledge of the company's office clerks, expanding the expertise learned. First of all, summarize all my specific work content:
1, pick up the applicant call, give the applicant a simple initial, through the person sent to the manager of each department for retest;
2, open the trial work order to notify the retest through the person to try the work, and do a good job of registering;
3, to assist in doing a good job of the new staff induction training, stage training and other training work;
4, Send documents to all levels of leadership, signing documents;
5, organizing and storage of card replacement, leave notes; organize staff files, in order to be ready to go out and archiving;
6, photocopying, speed printing office documents, fax, office forms, etc.;
7, to assist in the entry procedures for the new personnel, staff transfer, separation procedures;
8, calculate the management personnel Monthly attendance, and attendance details sent to the departments to check the signature;
9, enter the monthly fines and incentives single, enter the employee pension insurance information;
10, the production of xx year the whole factory management personnel annual rest table;
11, to assist in the reception of the customer Germany deichmann guests.
12, leadership arrangements for other work, do a good job in the office work plan.
Third, the harvest and experience
The above is my internship report in the past few months, recalling their own work experience, there are tears and bitterness, but the most is still experience and harvest.
I remember the first day of the company, I was arranged in an office clerk to learn. The first day is the most difficult, from the school to the social environment of the transformation, around the contact of people also completely changed the role of the teacher into the boss, students into colleagues, get along with the way is completely different, we treat you as an invisible person's feelings can only be personally experienced people can understand. Luckily, the girls in the dormitory were very nice to me, telling me their experience of just coming out to work, which also started from being treated as an invisible person, from the miscellaneous over, advising me to hold on and insist on coming over. I just started to contact the work is recruitment, I myself is still a just embarked on the work of the newbie, but to go to the recruitment, a little nervous and a little excited.
Our company is based on the footwear industry, there are a lot of monikers about the footwear industry is that I have never been in contact with before, so there are a lot of I am not familiar with the types of work, such as the development of the Department of the package, the car bag, the quality of the Department of the molding of quality inspection, inspection, needle car quality inspection, inspection; the total warehouse of the scratching, under the material, and so on. These positions about the paper industry, listen to more, ask more, but also naturally understand some.