Legal analysis: It depends on the specific circumstances, if the power outage is not notified (including television, newspapers, bulletins and other forms), suddenly pull the switch to stop the power, resulting in damage to electrical appliances by the power sector is responsible for compensation. If because of circuit failure, including natural tripping and notification of blackout they did not take measures, it is their own responsibility. Specifically, there are the following cases:
1, if it is determined that the voltage causes electrical appliances burned, residents should contact the electricity department in a timely manner, and keep the damage to household appliances in its original state, the incident was reported 7 days after the invalid.
2, in the case of voltage anomalies, residents had better hurry to home appliances plug are unplugged, or pull the switch in the meter box, and immediately call the electricity industry customer service hotline 95598 to report repairs, by professionals to deal with.
3, due to force majeure, third-party liability, the victim's own fault or product quality accidents caused by damage to electrical appliances, the power sector is not liable for compensation. If the construction unit due to external damage or self-provided generator string electricity and other third-party responsibility caused by residents home electrical damage, should be the corresponding responsible person responsible for compensation.
Legal basis: "residential users of household appliances damage treatment"
The second This method applies to the power supply enterprises to 220/380 volts power supply to residential users, due to the occurrence of power operation accidents resulting in deterioration of power quality, caused by residential users of household appliances damage claims processing.
Article 3 The electric power operation accidents referred to in these Measures refer to the following events occurring on the 220/380-volt power supply lines or equipments operated and maintained by the power supply enterprises due to the responsibilities of the power supply enterprises:
1. On the 220/380-volt power supply lines, the phase wires and the zero wires are connected wrongly or the phase sequence of the three phases is reversed;
2. On the 220/380-volt power supply lines, the zero wires are disconnected. On the 220/380-volt power supply line, the zero line is broken;
3, on the 220/380-volt power supply line, the phase line and the zero line are touching each other;
4, when the same pole is set up or when it is crossed over, the conductor of the high-voltage line of the power supply enterprise falls to the 220/380-volt line or the high-voltage line of the power supply enterprise discharges to the 220/380-volt line.