The hospital advocates the policy of "carefully solving patients' problems and sincerely calculating for their health", and provides patients with innovative services that are humanized, refined, standardized, and individualized, and has set up volunteer service organizations such as the Qinghai Red Cross Hospital Ethnic Minority Language Translation Team, the Qinghai Red Cross Field Emergency Medical Rescue Team, and the Qinghai Red Cross Hospital Medical Literature and Art Squad. "The Qinghai Red Cross Hospital Ethnic Minority Language Interpretation Team, Qinghai Red Cross Field Emergency Medical Rescue Team, Qinghai Red Cross Hospital Medical Literature Team and other volunteer service organizations have been successively established. Meanwhile, in order to ensure the safety of medication, effectively improve the efficacy of medicines and prevent the occurrence of adverse drug reactions, the hospital invested a large amount of money to establish the first intravenous dispensing center and drug subcontracting system in Qinghai Province. With an eye to the future, the hospital has built a logistics system and a high-power generator set to serve the people with care and return the society with sincerity. In particular, the implementation of the JCI standard has enabled the hospital's management mode and service concepts to realize convergence with the international first-class management level, the quality of the staff has been further improved, and the medical and nursing process has been further improved, especially in the linking of the quality and details to achieve the rules and regulations, responsibility to the people, and to gradually form a Patient safety culture to promote medical safety, from the hospital service process and operational mechanisms to prevent as much as possible on the patient's health and life of the unnecessary harm, to achieve the effect of medical humane care, the real embodiment of the patient-centered service purpose.