Question 2: What is the quality management system certification? Definition of quality management system
Any organization needs management. When management is related to quality, it is quality management. Quality management is a coordinated activity in the quality of command and control organization, usually including the development of quality policy, objectives and quality planning, quality control, quality assurance and quality improvement activities. Realize the policy objectives of quality management, effectively carry out various quality management activities, must establish a corresponding management system, this system is called quality management system.
Refers to the internal establishment of the enterprise, in order to ensure product quality or quality objectives necessary, systematic quality activities. It is based on the characteristics of the enterprise to choose a number of system elements to be combined to strengthen the quality management activities from the design and development, production, inspection, sales, and use of the whole process, and institutionalized, standardized, and become the internal quality of the requirements of the work of the enterprise and the activities of the program.
In modern enterprise management, ISO9001:2000 quality management system is the quality management system commonly used by enterprises.
I SO9001:2000 standard is ISO (International Organization for Standardization) TC176 developed a series of quality management standards.
Connotation of a quality management system
A quality management system should be compliant
In order to effectively carry out quality management, a quality management system must be designed, established, implemented and maintained. The organization's top management is responsible for the decision to design, establish, implement and maintain a quality management system in accordance with ISO9001 international standards, and is responsible for the establishment of a reasonable organizational structure and the provision of appropriate resources; management representatives and quality functions are directly responsible for the formation of the Confederation of the development and implementation of the order of urgency, the establishment and operation of the process.
The quality management system should be unique
The design and establishment of the quality management system should be combined with the organization's quality objectives, product categories, process characteristics and practical experience. Therefore, different organizations have different characteristics of the quality management system.
The quality management system should be systematic
The quality management system is a combination of interrelated and role, including: ① Organizational structure - reasonable organizational structure and clear responsibilities, authority and its coordinated relationship; ② Procedures - the documented procedures in place. -provided in place to form the documented procedures and operating instructions, is the process of operation and the basis for the activities; ③ process - the effective implementation of the quality management system, is through the effective operation of its required processes to achieve; ④ resources - the necessary, adequate and appropriate resources. -Necessary, adequate and appropriate resources include personnel, funds, facilities. Equipment, materials, energy, technology and methods.
The quality management system should be fully effective
The operation of the quality management system should be fully effective, both to meet the requirements of the organization's internal quality management, as well as to meet the organization's contractual requirements with customers, and to meet the requirements of second-party accreditation, third-party certification and registration.
The quality management system should be preventive
The quality management system should be able to use appropriate preventive measures, there is a certain ability to prevent the occurrence of important quality problems.
The quality management system should be dynamic
The top management regularly approves internal quality management system audits and conducts regular management reviews to improve the quality management system; it also supports the quality function (including the workshop) to improve the process by adopting corrective measures and preventive measures to improve the system.
The quality management system should be under continuous control
The processes and activities required for the quality management system should be under continuous control.
The quality management system should be optimized
The organization should take into account the benefits, costs, and risks, and optimize the quality management system through continuous and effective operation.
Characteristics of a quality management system
(a) It represents a view of how a modern business or *** organization thinks about how to make real use of quality and how to make optimal quality decisions.
(ii) It is the basis for in-depth quality documentation.
(iii) The quality system is the basis on which the wider quality activities within the company can be managed effectively.
(d) The quality system is the basis for a planned, step-by-step approach to improving major quality activities throughout the company in order of importance.
Any organization needs management. When management is related to quality, it is quality management. Quality management is to direct and control the organization's coordinated activities in quality, usually including the development of quality policy, objectives and quality planning, quality control, quality assurance and quality improvement activities. To realize the policy and objectives of quality management and effectively carry out various quality management activities, it is necessary to establish a corresponding management system, which is called quality management system. It wow to effectively achieve quality improvement. ISO 9000 is the international common quality management system.
Implementation of quality management system
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Question 3: What is an ISO certification system? What does it do? Enterprises to establish ISO9001 quality management system for the purpose of:
l Establishment of corporate image
Through the establishment and improvement of the international quality system, to strengthen and standardize the management of the enterprise, to establish a good corporate image on a macro level to create a good external environment for enterprise development. Establish the enterprise culture with its own characteristics to improve the corporate image.
l Enhance customer confidence, expand the market share
Prove to customers and society that your enterprise has the ability to produce qualified quality products and provide excellent service, so that customers are satisfied. Responsible for the ISO9001 quality system certification certification bodies are recognized by the national accreditation bodies recognized by the authority of the quality of the enterprise nail audit is very strict, therefore, for the internal enterprise, in accordance with the international standardization of the system can be managed to truly achieve the rule of law, scientific requirements, greatly improve work efficiency and product / service quality rate, and rapidly improve the economic and social benefits of enterprises, for the external enterprise, to improve the economic and social benefits of enterprises. For the outside of the enterprise, the customer is familiar with the enterprise according to international standards for the implementation of management, to get ISO9001 quality system certification, and certification bodies of strict audit and long-term supervision, you can be sure that the enterprise is capable of stable production of qualified products and services and even excellent products of the trustworthy enterprises, expanding the enterprise's market share.
l Improvement of existing management
Your enterprise's resources (decision-making, management, technology, operations) ISO9001 system to sort out and improve to make up for management deficiencies and omissions, the establishment of a reasonable and effective organizational structure, and clarify the powers of each department to improve management.
l Strengthen the quality control, reduce costs
Through the production and service process quality control points of control, strengthen the internal audit, reduce man-made losses, improve internal management, reduce management errors, to achieve the opportunity to reduce the physical cost, improve the competitiveness of enterprises in the market.
l Sales Management
Through the contract review process and human resources control, assessment procedures, to strengthen the management of the market and timely sales, to enhance market efficiency.
In short, a first-class quality management system will bring the enterprise more economical design, production, sales and administration, that is to say, in response to the increase in sales, higher customer satisfaction, increased revenue and key competitiveness on top of the overall improvement.
Question 4: How do I get my company certified? You can choose a consultant to help you plan the system and complete the audit, the cost is based on the size of the company to determine. You can also implement their own certification company after the implementation of certification, the general process is as follows:
1. Mobilization meeting
2 Appointment of management representatives
3 Determination of the management organization structure and its responsibilities
4 implementation of the establishment of the team
5 Departmental operating flow charts and process flow charts
6 system standards training
7. 7. the development of procedural documents valve departments related to the development and preparation of operational control guidelines
8. the development of manuals
9. the issuance of system documents (one, two, three)
10 system trial run
11 internal auditor training
12 internal audits
Question 5: What is the certification of the HACCP system 1. ... HACCP system is not an isolated system, but a management system based on the enterprise's good food hygiene management tradition. Such as GMP, employee training, equipment maintenance, product labeling, batch management, etc. are the basis for the implementation of the HACCP system. If the enterprise's health conditions are poor, then it is not adapted to the implementation of HACCP management system, and preferred the need to establish good hygiene management practices.
2. HACCP system is a preventive food safety control system, to analyze all potential biological, physical and chemical hazards, to determine the preventive measures to prevent the occurrence of hazards.
3. HACCP system is based on different food processing to determine, to reflect a particular food from raw materials to finished products, from the processing site to the processing facilities, from the processor to the consumer way and so on all aspects of the characteristics of the principle of specific analysis of specific issues, and seek truth from facts.
4. HACCP system emphasizes the control of critical control points, in the analysis of all potential biological, physical and chemical hazards on the basis of which to determine what are the significant hazards, to find out the key control points in food production will focus on solving the key problems, rather than all aspects.
5. HACCP system is a system based on scientific analysis, the establishment of the system, the need for strong technical support, of course, you can also look for external assistance, absorption and use of scientific research results of others, but the most important thing is still the enterprise according to their own situation of the experiments and data analysis.
6. HACCP system is not risk-free, but only to reduce or minimize the risk of food safety. As a food production company, the light of the HACCP system is not enough, but also have the relevant inspection, health management and other means to cooperate with *** with the control of food production safety.
7. HACCP system is not a rigid, unchanging, theoretical dogma, once-and-for-all model, but closely related to the actual work of the development and continuous improvement of the system.
8. HACCP system is a process that should be practiced ----- to recognize ----- and then practice ----- again to recognize, rather than engage in ***, go through the motions. Enterprises in the development of HACCP system plan, to actively implement, seriously implement, and constantly verify its effectiveness, in practice to improve and enhance.
Question 6: What are the quality system certification Quality system certification logo vector diagram quality system certification, also known as quality system evaluation and registration. This refers to the authoritative, impartial, independent third-party legal personality of the certification body (recognized and authorized by the national regulatory agencies) to send qualified auditors composed of inspection teams, the applicant's quality system quality assurance capabilities based on the three quality assurance model standards for inspection and evaluation, and meet the standard requirements to grant a certificate of conformity and to be registered by the full range of activities.
Common system certifications are: ISO/PAS28000: 2005 Supply Chain Security Management (anti-terrorism certification),
ICTI International Toy Industry Association Code of Business Conduct,
SA8000: 2001 Social Responsibility Management System Certification,
QC08000 Hazardous Materials Process Management System Requirements,
ISO/TS16949: 2009 Quality Management System Certification for the Automotive Industry,
ISO22000: 2005 and HACCP Food Hygiene and Safety Management System Certification,
ISO13485: 2003 Quality Management System Certification for Medical Devices,
ISO9001: 2008 Quality management system certification,
ISO14000: 2004 environmental quality management system certification,
OHSAS18000: 1999 occupational health and safety management system certification,
FSC forest system certification,
Question 7: What do I need to do to audit the company's quality certification system? 10 points Look at the company's quality manual stipulated in your department's responsibilities, and then according to the corresponding program documents or three-level operating instructions to do, what records to be prepared on what form.
The annual audit of the certification company generally have a plan, the plan to see which departments to review which terms, and then prepare the relevant information on the line - not to say that you do not know the terms of this internal auditor ah? Generally speaking, production, quality control is a must review the department.
Question 8: What is the "three systems" certification? What is the internal auditor? ISO9001 Quality Management System Certification
ISO14001 Environmental Management System Certification
GB/T28001 Occupational Health and Safety Management System Certification
The internal auditor is the wreckage of the enterprise you do the certification of the cooperative will send teachers to your company to train two or more managers specifically instilled with the 9001 international management standards, which is called internal auditor
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Question 9: What are the conditions required for a company to pass the ISO quality management system certification? Apply for certification organization to provide the following information 1. approved by the competent state administrative department of the business license, organization code or other valid documents with legal status copies (including the need to issue a sub-certificate of the second level): non-independent legal person organization should provide its parent unit of the supporting materials. 2. copies of safety production license, industrial product production license and other administrative licenses and qualification certificates within the validity period; 3. controlled versions of management manuals and procedure documents. 4. When the scope of application for certification involves more than one site, fill out the list of multiple sites (Exhibit 2) 5. When applying for certification of different management systems, should also provide: A. Apply for quality management system certification of the organization to provide the following information: 1. production process flow charts, indicating the key, special processes and quality control points; 2. Please provide the manual based on ISO9001: 2000 version of the standard for deletion and subcontracting requirements. Requirements of the description;
Question 10: What companies need ISO9001 management system certification? There is no provision for specific which line which industry needs to do 9000 certification.
9000 certification is voluntary certification, non-mandatory. However, because of the requirements of the distributor or customer, sometimes voluntary becomes mandatory. Generally for enterprises to do 9000 certification is no more than two cases, generally customer requirements, the other is to improve their own management level, to achieve a certain height. The current market, the former mostly, but the overall trend is to the latter development.
9000 certification is a good set of management tools, can improve performance appraisal, enhance business management, help reduce human losses, so as to improve market competitiveness. Generally speaking, do 9000 certification more industries for the electronics industry, metal industry, construction industry, machinery industry.