202 1 summary of the year-end personal work of hospital managers (1) in 20xx, under the correct leadership of hospital leaders and directors, with the help of colleagues, we in Qi Xin worked together to build a high degree of professionalism and responsibility around the hospital center and combined with the working characteristics of departments, taking the initiative in our work, seeking truth from facts, working hard, constantly improving medical quality, ensuring medical safety and improving the quality of general medical care, and being able to actively cooperate with the director. Some achievements have been made, but there are also some problems. The summary is as follows:
1, ideological and political aspects
Actively demand progress, earnestly study the party's principles and policies, establish and adhere to the correct world outlook, outlook on life and values, and actively participate in various political activities and business studies in the hospital. Adhere to the combination of political theory study and business study, improve their ideological understanding and service skills, firmly establish a sense of service and overall situation, and be brave in practice and innovation. Establish the idea of serving the people wholeheartedly, think about what patients think, be anxious about what patients are anxious about, focus on the overall situation of our hospital's reform and development, and conscientiously complete all tasks assigned by the hospital. Be decent, don't make irresponsible remarks about others, don't snitch, and don't judge the decisions of superiors. Take care of the overall situation, get along well with colleagues, and care for and help each other at work and in life. I actively responded to the party's call. When people in need in some areas asked for help, although the salary was not high, I actively lent a helping hand and gave generously.
2 Medical ethics and medical quality
Treat every patient who comes to the examination with a strong sense of professionalism and responsibility, and be able to "worry about the patient's urgency and think about the patient's thoughts" and serve the patient wholeheartedly. Hard-working, always maintain a positive work style and diligent mental state. For samples that do not meet the inspection quality, the patient is required to take them again, and the reason is explained to the patient to obtain the patient's approval. We can actively cooperate with the clinic when patients ask to explain the test results, and do not make any explanation according to the requirements of hospital clinicians. Strictly organize the concept of discipline, so as to get to work early, get off work late, not be late, not leave early, and not string posts. There is no phenomenon of accepting patients' meals and accepting red envelopes, gifts and kickbacks, and there is no medical accident. It can correct and correct the problems found in the work in time, keep in touch with all departments at any time, and notify the relevant departments in time if there are problems with the patient's specimen retention twice, requesting that the specimen be retained again and tested, thus avoiding mistakes and accidents. At work, we should pay attention to the study and accumulation of all kinds of knowledge, insist on independent thinking, practice boldly, and constantly improve our comprehensive quality and working ability. Honest, open-minded, and persist in pursuing high standards, high efficiency and strict requirements. Strong professional ability, capable of doing my job and loving my job.
3. Business work and study.
Actively participate in various business studies organized by hospitals and departments, and strengthen the improvement of their own quality through study and review. In the second half of this year, Mr. xx left without a tutor. In the reality of heavy study and work tasks, he can actively cooperate with Director Tan and his colleagues to finish the work on time, and he can correct his learning attitude well and never complain. In business work, conscientiously implement the rules and regulations of the department and strictly abide by the inspection operations. Treat the work seriously and responsibly, always treat each specimen to be tested with a cautious attitude, and seriously deal with the difficult problems encountered in the work. If the test results are inconsistent with the clinical diagnosis, report to the teacher at the first time, insist on reexamination, ensure the accuracy of the test report, contact the clinician in time, and provide favorable diagnosis basis. Strictly abide by the critical value reporting system and inform clinicians or patients in time to gain time for the diagnosis and treatment of patients. Work hard and complete the tasks assigned by the leaders with good quality and quantity. Constantly sum up the work and send the reference values of clinical biochemistry to all departments for the convenience of doctors and nurses.
Facing the new situation, new opportunities and new challenges, I can clearly realize that practicing internal strength is the way to survive, so I study professional theoretical knowledge hard after work, actively participate in various learning lectures and online continuing education in this discipline, and learn the latest knowledge and new progress.
4, the main problems in the work
Only pay attention to do your own work seriously, not enough to share the worries for the leaders and help colleagues. Sometimes the work is not meticulous enough, there is impatience and innovation is not enough. While summing up my achievements, I think I haven't done enough in the following aspects: I have relaxed my study in recent days, emphasized the problem of taking the title exam next year, and relaxed my ideological transformation. Sometimes when you are busy with your work, you will show impatience and bring some negative effects to your work. Not careful enough, not rigorous enough.
In the new year, I must attach great importance to practice and theoretical study, further strengthen my ideals and beliefs, carry forward the style of study of integrating theory with practice, learn, summarize, improve and solve practical problems in my work, and strive to improve the quality of study. Always see your own shortcomings everywhere, constantly carry forward your own advantages, correct your own shortcomings, and strive to do all the work well. Efforts should be made to strengthen personality cultivation and party spirit training, set high standards and strict requirements, and establish a good image of public servants. Learn from old comrades with an open mind, learn from practice, learn from each other's strengths, and strive to devote ourselves to new work with more full enthusiasm in the new year, meet new challenges, and strive to make more outstanding achievements.
202 1 Summary of the year-end personal work of hospital administrators (II) With the care and support of the leaders, the help of comrades and the cooperation of Qi Xin, a general practitioner, all the tasks assigned by the leaders have been well completed, and gains have been made in study, thought and business. General practitioners are conscientious, conscientious, overcome difficulties and are not afraid of danger. Briefly summarize our thoughts and work in the past year to leaders and doctors;
First, strengthen the ideological construction of the team and improve their business skills.
With the development of our hospital. Security work is more important, and hospital leaders at all levels also put forward higher requirements for security work. Therefore, as security personnel, they should not only study Theory of Three Represents Theory seriously, improve their political literacy, firmly establish the overall situation concept, but also pay attention to strengthening their study and constantly improve their professional level. Strive to be politically assured, competent in business, adhere to prevention first in work, combine prevention and control, patrol and guard, and focus on protection. Very good performance of their duties.
Second, respect the post and love the industry.
Due to the particularity of security work, it is difficult for comrades in the security department to distinguish between going to work and leaving work, and going to work and resting. Because of this, we pay special attention to respecting posts, loving work and selfless dedication, and ask everyone to talk about the overall situation, work, style and dedication. As the saying goes, hard work pays off. Through the joint efforts of the whole hospital, the safeguard section has become a good window of our hospital. Because from the visit of personnel to the entry and exit of vehicles; From security to the configuration of fire facilities; From the safety management of doctors' dormitory to the sanitation and cleaning. We have all achieved civilization, science, strictness and high efficiency. Therefore, it has been well received by the faculty.
Third, strive to realize the safety and accident-free work of the safeguard section.
With the opening of the judge's house, leaders' visits and meetings are increasing day by day. In addition, several of us have never been engaged in security work before, and it is really not easy to work hard to ensure security work without accidents; We really feel the pressure and challenges. But after all, we have the full trust of leaders and the strong support of comrades. We are also full of enthusiasm. Let us turn pressure into motivation and conditions into opportunities. And take effective measures to finally put the trust of leaders and everyone's hopes into practice, and establish a unified deployment system such as night duty system, guard etiquette system, telephone call back system, and public security patrol system. Set up a duty room and a public security telephone. If problems are found, it is required to arrive at the scene of the accident within 5 minutes. The management and use of fire safety facilities are more scientific and standardized by setting posts and responsibilities and knowing well about the fire facilities placed in all places in the hospital.
202 1 Summary of the year-end personal work of hospital administrators (III) With the rapid development of social economy, the reform of health undertakings has been deepened, the reform of medical system has been comprehensively promoted, and medical insurance has been continuously developed and improved. The medical service system, security system and drug supply system are all facing great changes. Medical expenses are not only related to the vital interests of the people, but also of great significance to the survival and development of hospitals. Reasonable control of medical expenses is an important link in the survival and development of hospitals.
Only by always taking the interests of the masses as the starting point and the end result of all hospital work, taking patients as the center and striving to provide satisfactory medical and health services for the people, can the hospital get better development. Doctors blindly prescribe prescriptions regardless of the actual condition, and major examinations obviously lose the basic professional ethics of doctors. For this phenomenon, the health administrative department is determined to stop it, and hospital leaders should also take various effective measures to stop it. In 20xx, with the correct leadership of the hospital leaders and the assistance of other relevant departments, the Pharmacy Department successfully completed the annual pharmacy work with high enthusiasm and serious and responsible attitude. The work of the past year is summarized as follows:
I. Work completion
1. By the end of xx, the whole hospital had purchased drugs of xx yuan, an increase of xx% over the same period last year. In the whole year, drugs occurred in the drug storehouse of xx yuan, a year-on-year increase of xx%. When planning drugs, we should know fairly well, try our best not to lack drugs, nor to overstock and expire, so as to reduce hospital losses; When accepting drugs, carefully check the drug name, specifications, manufacturer, quantity, product batch number, expiration date and whether the drug packaging is damaged, and store, maintain and place it according to regulations; In the process of purchasing, in strict accordance with the drug purchase plan, carefully check, the hospital leaders first approve the purchase, then fax the plan in batches, shop around, and finally select suppliers with reliable quality and low price to report to the finance department for review and purchase. The expired and damaged drugs in the whole year were xx yuan, a decrease of xx% compared with the same period of last year.
2. In the past year, outpatient pharmacy has issued more than xx thousand prescriptions. Because of everyone's good attitude and hard work, there was no medical accident in dispensing medicine throughout the year. In the whole year, the outpatient pharmacy * * * distributed RMB xx, up by xx% year-on-year, and the central pharmacy * * * distributed RMB xx, up by xx% year-on-year. Man-made drugs are moldy, deteriorated and overstocked. The management of psychotropic drugs and narcotic drugs is perfect. Narcotic drugs are carefully managed in strict accordance with relevant state regulations, and empty ampoules are recycled and registered. Psychotropic drugs are continuously managed and registered. Over the past year, there has been no abuse of narcotic drugs and psychotropic substances due to poor management. And no shortage was found in the inventory of the pharmacy department.
3, in the work, the department comrades unite and cooperate, love their jobs, carefully and patiently explain how to use drugs, so that patients are satisfied. When the shortage of drugs is found, the drug receiving plan is written in time, the drugs are replenished, the shift is strictly changed, and the prescription check is strengthened, so there are few mistakes. Drugs are managed by microcomputer and printed files. The pharmacy department makes statistics on expired drugs and overstocked drugs every month, prints them and informs all clinical departments.
4. After work, the comrades in the department strengthened the study of drug management, professional knowledge and hospital rules and regulations, corrected their service attitude, established a sense of ownership, loved their jobs and respected their professionalism, and there was no violation of laws and regulations in the past year. At the same time, they also actively applied to take the technical qualification examination. At present, three people have signed up for the pharmacist exam, and strive to make the pharmacy department a high-level and professional pharmacy team.
Second, the existing problems
1, lack of management experience, there are some shortcomings in the work, such as: drug backlog, expired phenomenon;
2. The communication, coordination and cooperation between clinical departments and pharmacy departments are not very good;
3. In order to generate income for the department, clinicians prescribe more expensive drugs, new special drugs and consignment drugs among similar drugs, thus making the backlog of drugs and drugs with short-term efficacy expire.
Three. 20xx work plan
1, further strengthen drug management, adhere to prescription review, inventory management and registration system of precious drugs, psychotropic drugs and narcotic drugs, and strengthen drug purchase, acceptance and warehousing management;
2. Strengthen the qualification examination of suppliers and restrict the procurement of new drugs;
3. Strengthen the management of pharmacy personnel, strengthen communication, coordination and cooperation with clinical departments, and minimize the backlog of expired drugs.
202 1 summary of personal work of hospital managers at the end of the year (4) Looking back on 20xx, under the correct leadership of hospital leaders, our work closely focused on the hospital's management policy, purpose and benefit objectives, closely focused on key points, and closely followed the hospital's various work arrangements, and I did my due duty in management. In order to sum up experience, continue to carry forward achievements and overcome existing shortcomings, the work of 20xx is summarized as follows. Administrative logistics work can generally be divided into the following aspects:
I. Personnel management
1, according to the actual needs of department personnel, make targeted and reasonable recruitment, equip each position, and gradually improve the recruitment, entry and assessment procedures;
2. Standardize personnel files of various departments and establish electronic files, strictly review all employee files, fill in all incomplete information, and establish a perfect personnel information system;
3. Improve the training management mechanism step by step, send employees abroad to study in a planned way, arrange internal middle-level and above leaders to train employees, strengthen the training of employees' business ability and professional quality, and strengthen internal training management;
4. In terms of ensuring medical staff's legal practice and continuing education, within 20xx months, * * * handled xx continuing education personnel, xx doctors' change personnel, xx doctors' first registration, xx nurses' change personnel, xx nurses' renewal registration and xx nurses' registration, which brought convenience for hospital medical staff to practice according to law and effectively put an end to illegal practice.
Second, the administrative work
1. Strengthen the management of literature information, timely convey calls and communications from superiors, effectively collect information on academic exchanges and training from superiors, so that medical staff can go out fundamentally, broaden their horizons, learn advanced ideas and knowledge from the outside world, and lay a foundation for the hospital to realize modern management; Improve personnel file information, handle the change of medical personnel registration information, and strictly manage the custody of licenses.
2, do a good job of communication with relevant functional organs, in order to make the hospital's external work more unobstructed, and do a good job in the reception of superior leaders.
3. Do a good job in the procurement of internal office supplies, strictly review the use of office supplies in various departments, do a good job in the registration of goods recipients, and reasonably purchase office supplies with the principle of saving and reducing costs as the first principle.
Third, hospital management and operation.
1, conform to the development of the market, and formulate corresponding management systems according to the requirements of superiors. Improve the existing system in our hospital, so that all work can be followed by laws and rules. In daily work, communicate closely with all departments in the hospital in time and coordinate the work of all departments in time;
2. Gradually improve the hospital supervision mechanism. There is a good saying: employees will not do what you ask, but only what you supervise. To this end, the supervision and management of employees have been strengthened this year;
3. Strengthen team building and build a team with comprehensive business and high work enthusiasm. As a manager, we should give full play to the subjective initiative and work enthusiasm of our subordinates through "observing people's strengths, employing people's strengths, gathering people's strengths and developing people's strengths". Improve the overall quality of the team and establish a new image of the hospital as pioneering, innovative, pragmatic and efficient;
4. Fully guide employees to take responsibility. In the past, the responsibilities of various functional departments in hospitals were unclear. Now, the responsibilities of various departments are gradually clear, requiring everyone to take the initiative to take responsibility.
Fourth, logistics support.
1, establish a parking lot charging system, strengthen parking lot management, and strictly control fees. The average daily income is more than xx yuan (several yuan in previous months), which will increase the annual income of the hospital by about xx thousand yuan.
2. The introduction of "fresh direct drinking water": The water consumption of the hospital in previous years was more than RMB _ 10,000, and the total water consumption of introducing "fresh direct drinking water" was about RMB xx, which saved resources, expenses and manpower for the hospital, brought great convenience to patients and employees, and catered to the environmental protection demand of the market.
3. There are still shortcomings in logistics maintenance, and we will continue to reform and improve logistics support in 20xx. Strengthen management and training in the management of logistics personnel, enhance service awareness, improve working methods, improve work efficiency and ensure the normal operation of the hospital.
4. Car management: improve the car use system in 20xx, standardize the official car use procedures, limit the official car use mode, advocate green travel, encourage bus travel, and ensure the normal car use procedures; In terms of ambulance management, management has been strengthened, and drivers are on call 24 hours a day, ensuring the demand for medical vehicles.
As the head of the administrative logistics department, I fully realize that I am not only a manager, but also an executor. If you want to lead a good team, you need to be familiar with the business, be responsible for specific work and business, and set an example. Only in this way can we ensure that everyone can take the initiative to undertake the work and let the hospital run normally. The new year means a new starting point, new opportunities and new challenges. We are determined to make persistent efforts to meet new challenges.