The operation of the quality system needs continuous monitoring in order to find and solve problems in time. This continuous monitoring is mainly carried out through internal audit, and it is this team of internal auditors that conducts internal audit. Therefore, in a sense, the internal auditor plays a supervisory role in the effective operation of the quality system.
2. As a member of maintaining and improving the quality system.
During the internal audit, the internal auditor found some inappropriate items and asked the audited department to put forward corrective measures. He must explain to the department under trial why this is an unqualified project and why it does not meet the prescribed terms. In this way, the other party can find out the reasons and take corrective measures against the unqualified products. When the auditee considers corrective measures, the internal auditor can put forward some directional opinions for his choice. When the audited department proposes corrective measures, the internal auditor shall decide whether to approve or disapprove, and explain the reasons for approval or disapproval. During the implementation of the corrective action plan, the internal auditor should take the initiative to care about the implementation process and give assistance when necessary (for example, reflect the difficulties in implementation to the quality control room or management representative and put forward suggestions to solve the problems, etc.). ). If some potential nonconformities are found in the audit, the internal auditor should also take the initiative to raise them with the auditee, and put forward methods to investigate the causes of potential nonconformities and take preventive measures. All this shows that the internal auditor is not only a passive referee in the internal audit work, but also should actively find ways to maintain and improve the quality system and become an excellent employee.
3. Play the role of channel and link between leaders and the masses in quality management.
Internal auditors have extensive exchanges and contacts with employees of internal audit departments. They can not only collect employees' opinions, requirements and suggestions on quality management, but also reflect them to leaders through management representatives; It can also convey, explain and implement the leadership's principles, policies and intentions on quality to the broad masses of employees, and play a role in communication and liaison. Sometimes, through their own work, internal auditors vividly and concretely publicize and implement the requirements of ISO9000, which is more profound than the previous ISO9000 publicity class and becomes the best assistant of leaders.
4. Play the role of internal and external interface in the second and third party audit.
Because internal auditors are often sent to subcontractors (suppliers of enterprises) for second-party audit, they can implement the requirements of enterprises for subcontractors in the audit, and can also reflect the actual situation and requirements of subcontractors, which can play the role of interface. When an external auditor comes to our company for auditing, the internal auditor often acts as a liaison, an accompanying person or an observer to learn about the auditing requirements, auditing methods and means of the other party and report to the management representative or the top leader. At the same time, it can also introduce the actual situation of the unit to the other party and play the role of internal and external interface.
Verb (abbreviation of verb) takes the lead in effectively implementing quality system.
Internal auditors generally have their own jobs in various departments of enterprises. In these tasks, internal auditors should take the lead in conscientiously implementing and executing relevant quality standards, quality manuals and procedural documents related to their own work. When accepting the internal audit, we should be open-minded and sincere, actively cooperate, play an exemplary role among the employees of the whole factory and become an activist in implementing the quality system.
The internal auditor is the executor who is engaged in the internal quality system audit of the enterprise, and is an indispensable person for every enterprise that needs certification. It needs to undergo strict training, evaluation and audit by authoritative organizations, and confirm that it has the qualification to engage in internal system audit of the organization.