1, the ticket hasn't been picked up yet, and there are still more than three hours before departure. Click "My Order" to apply for a refund after logging in.
2. If the ticket has been collected, or the departure time is less than 3 hours, you need to bring the original valid certificate of the passenger and the train ticket used when purchasing the ticket, and go to the refund window of the train station to refund the ticket before departure.
Refund of tickets is a common situation in our life, such as returning movie tickets and train tickets. Due to various reasons, we can't use the ticket, so we can return it to the original conductor, and a certain percentage of handling fee may be charged. Refund must be completed within the validity period of the ticket.
Extended data
1, ticket refund
Passengers who fail to complete part or all of the voyage within the validity period of the ticket due to airline or passenger reasons may request a refund within the validity period of the ticket. Passengers shall apply for refund with the "flight coupon" and "passenger coupon" of the ticket or the unused part of the ticket.
Refund of domestic flights is only handled at the airline ticket office or its sales agent at the place where the ticket is issued, the place where the flight originates and the place where the trip ends. The fare can only be refunded to the passenger himself or the payer of the ticket. Refund of international flights should be handled at the original place of ticket purchase or other places agreed by the airline, and should abide by the laws and other regulations of the countries where the tickets were originally purchased and refunded.
Passengers who voluntarily refund their tickets should provide their valid identity documents in addition to valid tickets. Disabled revolutionary servicemen and people's policemen who are disabled in the line of duty ask for a refund, and the refund fee is exempted. Passengers holding baby tickets are exempt from refund fees. Passengers with irregular tickets, if they need to refund their tickets, should go through the refund procedures at the original place of purchase within the validity period of the tickets. Passengers automatically terminate their travel at the stop of the flight, and the tickets for unused segments will not be refunded.
When the flight is cancelled, advanced, delayed, changed or the original seat cannot be provided due to airline reasons, the passenger requests a refund, and the originating station shall refund all the ticket money, and the unused flight segment will be refunded at the stop station, and no refund fee will be charged.
If a passenger requests a refund due to illness (including the entourage of the sick passenger), it is necessary to provide a certificate from the medical unit to refund the ticket at the place of origin, and the ticket for the unused leg will be refunded at the stop, and no refund fee will be charged.
E-ticket refund, vouchers, and e-ticket refund procedures in travel itinerary.
Refund fee: different airlines have different regulations. It is recommended to consult airlines according to the actual situation! The normal regulations of civil aviation are: 5% before the scheduled flight departure time is 24 hours (inclusive), 24 hours to 2 hours (inclusive) 10%, 20% within 2 hours, and 50% after the scheduled flight departure time.
2. Refund of train tickets
The Regulations on Railway Passenger Transport stipulates as follows:
Section 12 Refund
Article 48 When a passenger requests a refund, he shall handle it in accordance with the following provisions and charge a refund fee:
1. Before taking off, under special circumstances, all fares can be refunded within 2 hours after taking off. Group travelers should apply 48 hours before driving.
2. When returning the joint ticket or round-trip ticket at the place where the ticket is purchased, it must be handled 5 days before the departure of the train at the turn-back place or transfer place. When returning some unused tickets at the turn-back place or transit place, it shall be handled according to item 1 of this article.
Passengers can't refund their tickets after they start to travel. However, if you can't continue to travel due to injury, the difference between the fare received and the fare you took can be refunded after confirmation by the station and the bus. When the passenger interval is less than the minimum mileage, it shall be calculated according to the minimum mileage; The same is true of peers.
4. When the refund is stamped with the word "OK", you should go through the baggage change procedures first.
5. Platform tickets are non-refundable. The methods for refunding suburban tickets, fixed tickets and fixed tickets shall be determined by railway transport enterprises. When necessary, the railway transport enterprise may temporarily adjust the refund method.
Forty-ninth passengers who refund tickets due to the carrier's responsibility shall be handled in accordance with the following provisions, and no refund fee shall be charged:
1. At the departure station, all tickets will be refunded.
2. The midway station will refund the difference between the received fare and the traveled interval fare, and refund all the fares when the traveled interval is less than the minimum mileage.
3. Upon arrival, refund the difference between the collected fare and the used part of the fare. If the unused part is less than the minimum mileage, it shall be calculated as the minimum mileage.
4. When the air-conditioned train cannot be repaired due to the failure of air-conditioning equipment in operation, the air-conditioned fare of the unused section shall be refunded.
Article 50 When a passenger requests a refund due to the interruption of the line, he/she shall refund all the fares at the departure station (including those returned from the interrupted transportation station), and refund the difference between the received fares and the fares of the already-traveled sections at the midway station, and no refund fee shall be charged. However, the part collected due to the price increase and the tickets that have been used at the station will not be refunded. If the line interruption is the responsibility of the carrier, it shall be handled in accordance with Article 49 of these Provisions.
Step 3 refund the ticket
The "no refund" of movie tickets has almost become the common "rule" of cinemas. Some well-known cinemas have found that most cinemas will indicate similar tips in the ticket window, or the rolling screen in the ticket hall, or on the movie tickets, informing consumers that the movie tickets are non-refundable after being sold. "Now movie tickets are issued by computers. Once issued, it cannot be returned. " There are also some cinemas that do not indicate such a notice on the ticket office and movie tickets, but these cinemas also said, "This regulation has been implemented for many years, and everyone knows it." Some insiders even said, "This regulation is normal. If everyone wants to buy it, they can return it if they want. That's not messy. "
References:
Refund _ Baidu Encyclopedia