Because the status of your photo at the time of verification is not clear enough to compare with the features on the photo you provided at the time of registration.
The National Health Insurance Service Platform is a unified national health insurance service platform developed by the National Health Insurance Bureau, providing people with a variety of practical functions such as enrollment and payment of premiums, information query, treatment application, business operation and other services.
In addition, it also provides a number of exclusive functions such as medical insurance e-vouchers, mobile consultation and drug purchase, medical insurance prescription downloads, off-site medical treatment and transfer continuity, etc., providing people with convenient and high-quality online medical insurance services.
In December 2020, the website of the national health insurance service platform officially opened the national self-service inquiry service for cross-provincial and cross-location medical treatment.
Swipe face authentication common failure problems:
1, ID card number and name are not correct, please confirm and resubmit.
2, please return to re-authentication due to network failure, network delay or operation timeout, etc., need to return to resubmit the authentication.
3, the current device does not support face-swipe service, you can replace the phone after the experience of face-swipe. The current device does not support face swiping service due to the low system version of the cell phone device or the phone does not detect the front camera, so it is recommended to replace a cell phone and then re-certify.
4, the current operation is at risk, in order to protect your account security, temporarily interrupt your operation Sesame authentication in the face swipe recognition, detection of the current cell phone environment is safe, such as the discovery of insecurity will interrupt the operation.
5, sorry, you can not use the temporary face authentication may be your device does not detect the front camera or Alipay account abnormal, it is recommended to contact Alipay official customer service to check the status of the account after re-authentication.
6, you provide identity information and the current login account real name information is not consistent, please confirm and re-submit to check your member profile fill in the name, ID number and the current login Alipay account name, ID number of the same person, please check the identity information or replace the account after re-authentication.