20xx is a crucial year for our hospital under the leadership of the new pragmatic leadership, which puts forward new and higher requirements for all medical departments and makes our department face unprecedented opportunities and challenges. Pediatrics will, as always, persist in enhancing the ability of independent innovation, focus on speeding up reform and opening up, implement the leadership intention, continue to carry out the activities of medical management year and medical quality management benefit year in depth, effectively solve the people's illnesses, and constantly push forward pediatric work.
First, adhere to the "patient-centered" service concept, earnestly imprint the "patient-centered" in our hearts, engrave it in our minds, put it into action, fully respect and understand patients, think about their thoughts, and worry about their urgent needs. All work is carried out around patients, taking patient-centered as the starting point and testing standard of all our work, with emphasis on convenience, efficiency, high quality and low price.
Second, pay close attention to "medical quality" and strengthen the construction of rules and regulations. Full implementation of medical and health laws and regulations, medical system and medical nursing operation norms.
Formulate the responsibility system for first-time doctors and the special inspection system for medical quality to improve medical quality.
The third is to strengthen the construction of departmental culture, advocate the spirit of dedication, unity and cooperation, and selfless dedication, and strive to create an atmosphere of high spirits, vigor and integrity.
Fourth, the pediatric teaching and research group shoulders the tasks of pediatric teaching, scientific research, curriculum construction and teaching and educating people in our hospital. According to the syllabus, implement the teaching plan and arrange interns to teach. Deal with teachers' teaching accidents or serious teaching quality problems in time. Arrange various teaching rounds of the teaching and research group. Complete other tasks assigned by hospital leaders and science and education department. Strive to carry out scientific research and strive for results.
Five, efforts to do a good job in pediatric ward, continuous progress.
extreme
In 20xx, under the leadership of hospital leaders at all levels, under the guidance of high quality, high efficiency and safety, and with the cooperation of Qi Xin, a general practitioner, we have made greater contributions to the children's health in Xinghua, a water town, than in previous years, and made certain contributions to promoting the characteristics of Chinese medicine, consolidating the status of Chinese medicine, expanding the treatment scope of Chinese medicine and publicizing the advantages of Chinese medicine hospitals.
Pay close attention to labor discipline, according to the new requirements of hospital leaders, go to work two minutes earlier, postpone leaving work two minutes, implement the system of leave for patients who have not finished something, and make the general practice work run normally in an orderly state.
Strict quality of work, general practitioners firmly grasp the attitude that quality is life and responsible for patients. In the revolutionary humanitarian spirit of saving lives, they did their best to perform their duties. There were no hospital accidents and medical disputes throughout the year, and all tasks assigned by the hospital were successfully completed.
Adhering to the medical ethics, comrades in our department adhere to the concept of sticking to the post of Chinese medicine, and will not affect their enthusiasm for work because of the difference between the rich and the poor. There was no bribery of patients throughout the year. The purpose of the medical service industry is to serve patients, and the quality of service is the first. First of all, our department starts with improving the relationship between doctors and patients. Good doctor-patient relationship is the basis of normal diagnosis and treatment process. Due to the influence of media reports and various factors, the relationship between doctors and patients is slightly tense and has lost its due trust. Starting from ourselves, our department has strengthened the quality and moral education of all medical staff, so that they can smile, patiently explain their illness, carefully check, charge reasonably, provide quality services, and strengthen the popularization and publicity of health medical knowledge in the process of diagnosis and treatment. Through a series of activities, it has gained great trust from patients, maintained a good doctor-patient relationship, ensured quality service and won high praise from patients.
Caring for the disabled is a concrete manifestation of a country's national quality. In order to cooperate with the disabled children's assessment organized by the Disabled Persons' Federation and the Health Bureau, the undergraduate sent people to the front line of rural disability assessment to serve disabled children, and some even walked miles to their homes for disability assessment due to inconvenient transportation.
After work, comrades in our department pay attention to exchanging experiences. On the occasion of this year's annual meeting of the Society, everyone * * * shared with collaborative resources and summarized many published papers.
With the penetration of market economy in the medical market, the external publicity of medical units has also become an important measure. Our department adopts various forms such as joining the community and co-organizing columns with the media to expand its influence and achieve the purpose of popular science propaganda.
With the increasingly fierce competition in the medical market, we also have an urgent sense of crisis. We will further think about how to become bigger and stronger on the existing basis and establish an authoritative image of a region. What we have done is still not enough. Expanding the radius of influence is our next key work. The pediatric ward is not very mature, and it needs great efforts to improve.
Tisso
1. Strengthen the department's own construction. In 20xx, we will continue to strengthen our own medical quality and system construction, change our work style, strengthen our service consciousness, gradually change from experience management to scientific management, enhance our independent innovation ability, and keep pace with the times.
2. Conscientiously implement the fourteen core systems. First of all, medical staff should strictly abide by the responsibility system of first consultation, implement the system of three-level doctor rounds, ensure the quality of medical care, focus on strengthening communication between doctors and patients, and standardize the chief rounds; Seriously implement the discussion system of various departments, not stick to the form, and really solve the difficulties in the diagnosis and treatment of children through discussion, and sum up experiences and lessons.
3. Further improve the quality of medical record writing. The attending doctor should check the medical records written by residents every day and correct the irregularities in writing in time. The chief physician should check the running medical records every week and guide the writing of medical records from the theoretical level.
4. Prevent medical accidents and ensure medical safety. Carry out management work in strict accordance with the management norms, working systems and evaluation revision rules formulated by the hospital, strictly implement medical preventive measures and medical accident handling plans, implement the accountability system for medical defects, and carry out medical activities in strict accordance with the standards of medical operation procedures.
5. Strengthen the professional training of professional and technical personnel in the department, and constantly improve the level of scientific research. Send medical staff to higher hospitals to study, actively participate in academic conferences inside and outside the hospital, absorb advanced technology, and improve technical level. Summarize clinical experience constantly in clinical work, read professional magazines at home and abroad extensively, improve knowledge level, expand scientific research thinking, actively carry out scientific research topics and publish relevant medical papers.
Neonatal department is an aggressive department. We will welcome the new year with a brand-new look. Under the guidance of hospital leaders, the majority of medical staff will unite and work together to make our medical, teaching and scientific research work to a higher level and make greater contributions to the sustainable development of our hospital!
Article 4
20xx is a year in which difficulties and opportunities coexist, and the reform of medical and health system is further deepened. With the full implementation of Scientific Outlook on Development, we should deeply understand the new goals and requirements of health work, firmly grasp the good development opportunities faced by health undertakings, take the reform of medical and health system as an opportunity to consolidate and expand the achievements of our department, accelerate the pace of health service construction, further strengthen the management of departments and the construction of medical ethics, conscientiously do a good job in disease prevention and control, and promote the reform and development of our department at a new starting point. In order to ensure that medical quality management and business level reach a higher level, the following arrangements are made for this year's work:
First, put an end to medical accidents and medical disputes, and enhance the image of the department.
1, strengthen medical quality management and improve the signature system of illness notification;
2. Be familiar with the core system and apply it in clinical work to avoid medical accidents and medical disputes. Constantly improve and implement the standardized medical record writing system, three-level doctor rounds system, critically ill patient discussion system, duty and referral consultation system, and handover system;
3. Further enhance service awareness and strengthen communication skills between doctors and patients. .
Second, strengthen business learning.
1, do a good job in "three basics and three strictness" training, so that all medical staff in the department can master relevant professional knowledge, participate in neonatal training as much as possible during the study period, and improve the level of diagnosis and treatment.
2, the rational use of antibiotics in the new year to a higher level, strictly implement the principles of the use of antibiotics, put an end to abuse of antibiotics, causing harm to children and society. Organize doctors in all departments to seriously study the rational use of antibiotics for common infectious diseases in pediatrics and put an end to the abuse of antibiotics;
3, through the development of clinical pathway work and summarize the clinical diagnosis and treatment projects of traditional Chinese medicine, and strive to have new projects completed. Although our department has established clinical pathways for three diseases, there are still many problems in the implementation process. In 20xx, we will continue to promote the development of clinical pathway and solve the problem of expensive and difficult medical treatment for ordinary people.
4. Insist on business study, learn new knowledge and trends in pediatrics, and strive to complete new projects;
5. Send a doctor and two nurses to the higher hospital for further study every year. Actively participate in various municipal, provincial and academic activities and introduce new technologies, methods and experiences to departments.
6. New progress has been made in disease prevention. Although our department has carried out the work of "treating winter diseases in summer" in disease prevention, due to various reasons, the work of "treating winter diseases in summer" has been carried out slowly.
Third, the technical strength of nursing staff has been further improved.
(1) In the new year, through training, study, communication and other forms, we have mastered the scalp needle blood collection technology for children to prevent the outflow of pathogens due to puncture technical problems; (2) Try to develop double-lumen infusion tubes to improve work efficiency and achieve twice the result with half the effort;
(3) Strengthen the sense of responsibility and law, and improve the anti-risk awareness and ability of nursing staff;
(4) Strengthen professional knowledge training, and cultivate professional and technical personnel worthy of the name.
Fourth, increase the business income of the department.
During my work in 20xx, the total income of pediatrics in1-1June was XXX million yuan (including service fee income of XXX million yuan and western medicine fee income of XXX million yuan). 1- 1 1 month, the total number of inpatients is XXX, which is basically the same as last year. In the work of 20xx, the total revenue of the department should reach more than XXX million yuan, and the total revenue of the department will increase by more than XXX million yuan compared with the same period of 20xx. The growth rate of the total revenue of the department will reach 25%, and the service fee income will reach 40%.
Verb (abbreviation of verb) The development of new business and new technology.
1. Establish pediatric atomization treatment room. Because most of the children in pediatric outpatient department are children with respiratory diseases, winter is the high season for children with respiratory diseases, and there is a great demand for aerosol inhalation treatment. Due to the limitation of space, the pediatric department failed to establish an atomization room. Under the situation of new medical reform, in order to meet the urgent needs of children, 20xx Pediatrics plans to set up a special atomization treatment room for pediatrics. The pediatrics department of our hospital will refer to the construction standard of pediatric atomization room formulated by the quality control and improvement center of pediatrics specialty in tertiary hospital, and put forward a reconstruction plan of pediatric atomization room with an independent room above 10 square meter. An application has been submitted to the hospital for the construction of atomization treatment room, hoping to get strong support from medical department, pharmaceutical department, hospital infection department, logistics department and other functional departments.
2. The development of characteristic Chinese medicine therapy. According to children's physiological and pathological characteristics and different types of diseases, on the basis of dialectical treatment and taking traditional Chinese medicine, we have developed a variety of characteristic Chinese medicine therapies for children, such as acupoint application and scraping, children's massage and pinching, and children's cupping, and actively developed and introduced technologies such as eating ointment, antiperspirant ointment, clearing away lung heat and swelling, removing blood stasis and dredging collaterals.
Among them, children's massage and kneading ridges are suitable for: diarrhea, TIC disorder, constipation, fever and cough, torticollis in children, dysplasia, night crying, anorexia, enhancing immunity and so on.
Scraping for children is suitable for: clearing heat, accumulating food and internal heat.
Cupping in children is suitable for pneumonia, bronchitis and asthma (cough and wheezing).
External treatment of children: taking ointment is suitable for malnutrition, anorexia, anorexia and loss of appetite after recovery;
Antiperspirant ointment is suitable for spontaneous sweating and night sweats;
Qingfei is suitable for bronchitis, pneumonia and asthma. The main symptoms are cough, asthma and excessive phlegm, especially those with obvious rales.
Qingjiang ointment is suitable for people with dry stool, aphtha, bad breath, nosebleeds and yellow urine.
Liyan ointment is suitable for patients with pharyngeal infection such as herpetic pharyngitis, tonsillitis and upper respiratory tract infection, and is also effective for chronic pharyngitis.
Traditional Chinese medicine is suitable for children with abdominal pain, excluding children with surgical diseases;
Zhixie ointment is suitable for children's diarrhea, including infectious and non-infectious diarrhea.
Other work of intransitive verbs
1. Pediatric work has been neglected for many years. People think that pediatrics can't do great things, but it can't be done without pediatrics. They don't really realize the importance of pediatric work and their welfare is low, so they don't make money. In the new year, it is hoped that hospital leaders will continue to tilt towards pediatric policy, improve the status of pediatric medical staff, and solve the shortage of pediatric talents.
2, pediatric management needs to be further improved, constantly learn advanced experience, improve service quality, strive for all opportunities for learning and exchange, and participate in management and academic training.
3. Constantly improve the quality of service, and strive to cultivate pediatric medical staff into a glorious angel who is skilled, loyal, dedicated and willing to contribute.
4. I hope that the leaders of the hospital will actively contact the superior hospital and try to send a pediatrician to our department to help and guide.
In 5.20xx years, efforts were made to carry out TCM health guidance for children's health care. Due to the shortage of pediatric medical staff, there is no extra energy to carry out pediatric health care. In the new year, the leaders of Roy Hospital strongly supported, overcame difficulties and carried out TCM health guidance for children's health care, striving to better carry out TCM health guidance for children's health care in our city.
6. Pediatrics in general hospitals have the particularity of "high cost and low income". On the one hand, from the medical point of view, due to the particularity of children's physiology (more delicate and fragile) and psychology (children often can't accurately express their pathological features), compared with other medical means for adults, the so-called "dumb doctors" often need more superb medical skills and are often accompanied by greater medical risks. On the other hand, from an economic point of view, pediatrics often has poor economic benefits because of the small amount of drugs used by children and the difficulty in operation (such as venipuncture, etc.). ), the child's physical examination is not in place, and the child's illness comes and goes quickly. From the social level, now they are all only children, parents are very concerned about their children, and several adults are surrounded by one child. The requirements for medical services are too high, and the pressure on pediatric medical staff is too great. Therefore, it is hoped that hospital leaders can seize the opportunity of the reform of public hospitals and the pediatric capacity building project of general hospitals, actively strive for the support of higher authorities, and accelerate the reform of compensation mechanism in public hospitals, especially pediatrics. At present, the hospital is in the initial stage of a new development period. The development situation of surrounding hospitals is urgent, and the pressure to speed up their own development is increasing day by day. Facing the grim situation, hospitals should take the opportunity of consolidating the pediatric capacity-building projects of secondary hospitals and general hospitals, earnestly do a good job in pediatric construction, improve the level of pediatric medical services, and contribute to the development of hospitals.
In short, the development of pediatrics can not be separated from the support and care of hospital leaders, various departments and every colleague around us. All the staff of pediatrics are determined to make persistent efforts to create more brilliant achievements, work hard in the future, blaze new trails, and constantly learn new knowledge and new trends, so as to make pediatrics in our hospital a characteristic department with satisfied leaders, assured people and happy employees.
chapter five
20xx is a year in which difficulties and opportunities coexist. The leadership of the new hospital reconsiders the scientific distribution plan, and makes the following arrangements for general practice this year in combination with the current actual situation of pediatrics:
First, put an end to medical accidents and medical disputes, and enhance the image of hospitals and departments.
1, strengthen medical quality management, improve the communication system between doctors and patients, and avoid unnecessary medical disputes as much as possible;
2, continue to be familiar with and implement the medical core system, the job responsibilities of medical staff at all levels, to prevent medical errors and accidents;
3. Improve service awareness, establish a "patient-centered" service concept for the majority of medical staff, warmly receive children and their parents, and establish a new image of pediatric service.
Second, strengthen business learning.
1, strengthen the practice of basic skills and operations, especially the review and consolidation of cardiopulmonary resuscitation operations, and improve the rescue ability of critically ill children;
2. New progress in learning new knowledge of pediatrics. Make full use of the hospital's Huaxi distance education platform, strive for various training and lecture learning opportunities, understand the development trend of disciplines, and update the diagnosis and treatment technology of departments as soon as possible;
3. According to the actual situation of undergraduate course, set out to formulate the diagnosis and treatment norms of common diseases and frequently-occurring diseases, and promote the clinical pathway work;
4. Organize doctors in all departments to seriously study the rational use of antibacterial drugs and gradually refuse to abuse antibacterial drugs;
5. Strengthen neonatal knowledge learning and skills training, and strive to put the neonatal ward into use.
Third, explore the market, strengthen publicity and expand the influence of pediatrics.
1, strengthen the propaganda of atomization treatment, expand the outpatient ward, and make it convenient for children and parents to choose treatment methods;
2, the use of hospital publicity platform, a variety of ways to the countryside and community education, improve the visibility of departments and hospitals.
Fourth, students' teaching work.
1, strengthen the management of interns and strictly check attendance;
2. Emphasize the responsibility of the teacher, explain the relevant knowledge carefully and let go of the operation;
3. Instruct teachers to strengthen their study to adapt to the heavy role of medical teaching base.
In a word, every general practitioner should have a correct attitude, establish a good service image, strengthen study, and strive to complete various tasks assigned by hospitals and medical departments.