Up to now, the airlines that have recently introduced policies to support ticket refunds are:
Changlong Airlines, China Southern Airlines, China Eastern Airlines, Hainan Airlines, China International Airlines, Shenzhen Airlines, Sichuan Airlines, Xiamen Airlines, Spring Airlines, Jixiang Airlines, China United Airlines, Shandong Airlines, Hebei Airlines, Tibet Airlines, Tianjin Airlines, Xiang Peng Airlines, Capital Airlines, Huaxia Airlines, Donghai Airlines, etc.
Related flight information Changlong Airlines-Changchun route
Ticket purchase time: from 202 1 0 1 065438+3 (inclusive), all tickets of Loong Air purchased before 202101065438+3 (inclusive).
Flight time: from 202101October 12 (inclusive) to 202101October 3 1 (inclusive).
Applicable route: domestic flights to and from Changchun.
Refund rule
1. During the validity period of the ticket, you can apply for involuntary refund in the original ticket purchasing channel, and fully refund the ticket price and refund fee.
2.20210101kloc-0/01012 (inclusive) all air tickets purchased by Loong Air 89 1 with flight number of 202/kloc.
Domestic flights between Changchun (inclusive), 065438+ 10/2-065438+10/5.
If the voluntary refund has been handled, you can apply for a refund and refund the refund fee already charged. Tickets that have been refunded or changed to other dates will not be refunded, and the refund fee/change fee and fare difference will not be refunded.
Rescheduling rule
1. Within the validity period of the ticket, passengers should apply for flight change within the applicable flight date range, and apply for change to 202 1 4 hours before the flight takes off.
For flights before 27th (excluding), the same cabin can be changed once for free; If the upgrade is rescheduled, the change fee can be exempted and the upgrade price difference can be charged normally.
2. It can only be rescheduled once for free. If the passenger proposes to change the visa again, it will be implemented as a voluntary change.
Remarks: It is not allowed to change the voyage and sign.
Processing channel:
Passengers can purchase tickets through the original channels (ticket agents, travel agencies, OTA third-party platforms, websites, etc. ) apply for refund and change.
Changlong Airlines-Harbin Route
Ticket purchase time: from 202 1 0 1 065438+3 (inclusive), all tickets of Loong Air purchased before 202101065438+3 (inclusive).
Flight time: from 202101October 12 (inclusive) to 202101October 3 1 (inclusive).
Applicable routes: domestic flights inside and outside Harbin.
Refund rule
1. During the validity period of the ticket, you can apply for involuntary refund in the original ticket purchasing channel, and fully refund the ticket price and refund fee.
2.20210101kloc-0/01012 (inclusive) all air tickets purchased by Loong Air 89 1 with flight number of 202/kloc.
Domestic flights to and from Harbin between 065438+ 10/2-065438+10/5.
For voluntary refund, you can apply for additional refund and refund the refund fee already charged. Tickets that have been refunded or changed to other dates will not be refunded, and the refund fee/change fee and fare difference will not be refunded.
Rescheduling rule
1. Within the validity period of the ticket, passengers should apply for flight change within the applicable flight date range, and apply for change to 202 1 4 hours before the flight takes off.
For flights before 27th (excluding), the same cabin can be changed once for free; If the upgrade is rescheduled, the change fee can be exempted and the upgrade price difference can be charged normally.
2. It can only be rescheduled once for free. If the passenger proposes to change the visa again, it will be implemented as a voluntary change.
Remarks: It is not allowed to change the voyage and sign.
Processing channel:
Take the original ticket purchase channels (ticket agents, travel agencies, OTA third-party platforms, websites, etc.). ) apply for refund and change.
Changlong Airlines-Beijing Route
Ticket purchase time: from February 25th, 2020 (inclusive), all tickets purchased before February 25th, 2020 (inclusive) are 89 1.
Flight time: 65438+February 25th, 2020 (inclusive) to 202 1 065438+ 10/0/6 (inclusive).
Applicable route: domestic flights to and from Beijing.
Refund rule
1. During the validity period of the ticket, you can apply for involuntary refund in the original ticket purchasing channel, and fully refund the ticket price and refund fee.
2.65438+All air tickets of 89 1 purchased by Loong Air before February 25th, 2020, with flight numbers of 65438+February 25th, 2020 to 202 1 065438+ 10/6.
Domestic flights to and from Beijing between February 25th (inclusive) 10- 12 30.
If the voluntary refund has been handled, you can apply for a refund and refund the refund fee already charged. Tickets that have been refunded or changed to other dates will not be refunded, and the refund fee/change fee and fare difference will not be refunded.
Rules for rescheduling:
1. Within the validity period of the ticket, passengers should apply for flight change within the applicable flight date range, four hours before the flight departure, and apply for change to 202 1 0 1.
For flights before 20th (excluding), the same cabin can be changed once for free; If the upgrade is rescheduled, the change fee can be exempted and the upgrade price difference can be charged normally.
2. It can only be rescheduled once for free. If the passenger proposes to change the visa again, it will be implemented as a voluntary change.
Remarks: It is not allowed to change the voyage and sign.
Processing channel:
Take the original ticket purchase channels (ticket agents, travel agencies, OTA third-party platforms, websites, etc.). )
Changlong Airlines-Shijiazhuang Route
Ticket purchase time: from 202 1 0 1 04 (inclusive), all tickets purchased by Loong Air before 202 1 0 1 04 (inclusive) are acceptable.
Flight time: 202 1 0 1 04 (inclusive) to 20210109 (inclusive).
Applicable routes: Shijiazhuang inbound and outbound domestic flights.
Refund rules:
1. During the validity period of the ticket, you can apply for involuntary refund in the original ticket purchasing channel, and fully refund the ticket price and refund fee.
2. All the air tickets of Loong Air 89 1 purchased before 2021kloc-0/04+0 (inclusive) have flight numbers of 2021010.
Domestic flights in and out of Shijiazhuang (inclusive), from 0 1.04-0 1.07.
For voluntary refund, you can apply for additional refund and refund the refund fee already charged. Tickets that have been refunded or changed to other dates will not be refunded, and the refund fee/change fee and fare difference will not be refunded.
Rules for rescheduling:
1. Within the validity period of the ticket, passengers should apply for flight change within the applicable flight date range, and apply for change to 202 1 4 hours before the flight takes off.
For flights before 27th (excluding), the same cabin can be changed once for free; If the upgrade is rescheduled, the change fee can be exempted and the upgrade price difference can be charged normally.
2. It can only be rescheduled once for free. If the passenger proposes to change the visa again, it will be implemented as a voluntary change.
Remarks: It is not allowed to change the voyage and sign.
Processing channel:
Take the original ticket purchase channels (ticket agents, travel agencies, OTA third-party platforms, websites, etc.). )
China Southern Airlines-Harbin and Mohe routes
Ticket purchase time: All tickets purchased before June 5438+5, 2002 1 year1month (inclusive), the itinerary of which involves the actual flights of China Southern Airlines in Harbin and Mohe (including stopovers), and the flight number code is * * * Enjoy flights using CZ.
Flight time: 202 1 year/month 1 2 (inclusive) to 2021February 8 (inclusive).
Applicable routes: domestic flights in and out of Harbin and Mohe.
Change the rule:
From 202 1, 1, 15 (inclusive), apply for rescheduling for the first time within the validity period of the ticket, and change the flight to 202 1 before March 3 1 (inclusive):
1, change the ticket before the flight takes off, free of the change fee and the fare difference with the physical class;
2. If you apply for a change of flight after take-off, you are exempt from the change fee, and you need to charge the fare difference of the cabin.
After April 1 (inclusive), if you apply to change your flight to April 202 1, it will be handled according to the original ticket conditions.
Refund rules:
Application for refund from 202 1 1 65438+5 (inclusive):
1. If you cancel your seat before the flight takes off, you can return to the original ticket purchasing place and channel within the validity period of the ticket or contact China Southern Airlines for a free refund.
2. After the flight takes off, the application for refund shall be handled according to the conditions of use of the original ticket. Before applying for refund, the passenger ticket shall be changed according to the above-mentioned changes, and the changed passenger ticket shall be handled according to the original conditions of use.
Remarks: This notice rule applies to air tickets, and it is not allowed to change the voyage and sign and transfer.
China Southern Airlines Beijing route
Ticket purchase time: All tickets purchased before 202 1 1 5 (inclusive), and the itinerary involves the actual flight of China Southern Airlines entering and leaving Beijing Airport (including stopovers) and the flight code of CZ flight number * * * for enjoyment.
Flight time: 20211March 3 (inclusive) to 2021March 8 (inclusive).
Applicable route: domestic flights to and from Beijing.
Change the rule:
From 202 1 15 (inclusive), apply for rescheduling for the first time within the validity period of the ticket and change the flight to 3 13 (inclusive):
1, change the ticket before the flight takes off, free of the change fee and the fare difference with the physical class;
2. If you apply for a change of flight after take-off, you are exempt from the change fee, and you need to charge the fare difference of the cabin.
After April 1 (inclusive), if you apply to change your flight to April 202 1, it will be handled according to the original ticket conditions.
If you haven't confirmed the new travel time, it is suggested that you contact the original ticket purchasing place or China Southern Airlines customer service to cancel the flight reservation before the flight takes off, and then go through the flight change procedures after the new travel date is confirmed.
Refund rules:
Application for refund from 202 1 1 5 (inclusive):
1. If you cancel your seat before the flight takes off, you can return to the original ticket purchasing place and channel within the validity period of the ticket or contact China Southern Airlines for a free refund.
2. After the flight takes off, the application for refund shall be handled according to the conditions of use of the original ticket. Before applying for refund, the passenger ticket shall be changed according to the above-mentioned changes, and the changed passenger ticket shall be handled according to the original conditions of use.
(three) the rules of this announcement are applicable to air tickets, and the voyage and transfer shall not be changed.
China International Airlines-Beijing Route
Ticket purchase time:
Anyone who changes or refunds air tickets after 0: 00+04 and 12 in 2020 should buy or exchange domestic air tickets (including mileage award tickets) starting with 999 before 2026:5438+00 and 14 (inclusive).
Flight time: 65438+February 65438+April 2020 (inclusive) to February 28, 20265438 +0 (inclusive).
Applicable route: domestic flights to and from Beijing.
Refund and change rules
(1) Change flight
Within the validity period of the ticket, you can change your flight once for free, and change it to the flight before March 3 1 and 202 1, free of change fee, cabin price difference and off-season price difference. Changing the flight again or changing the flight after April 2002 1,1(inclusive) shall be handled according to the conditions of ticket use.
If you haven't confirmed the new travel time, I suggest you cancel the flight reservation before the flight takes off, and then go through the change procedures after the new travel date is confirmed.
(2) Refund
Within the validity period of the ticket, the unused flight segment of the ticket can be returned without refund fee. If a ticket that has been changed according to the above principles applies for refund, it shall be handled according to the conditions of use of the ticket.
(3) Changing the voyage or changing the carrier.
If it is necessary to change the voyage or change the carrier, it is suggested to return the original ticket and buy it again.
During the Spring Festival travel rush boom, do passengers need to be isolated when they arrive at their destination in Spring Festival travel rush?
Travelers who meet the travel conditions specified in this document do not need to be quarantined if the COVID-19 nucleic acid test results are effectively negative after arriving at their destination. After arriving at the destination, do a good job in personal health monitoring, minimize gathering, and abide by local epidemic prevention and control policies. If you feel unwell symptoms such as fever, dry cough, sore throat, decreased sense of smell and diarrhea, you should go to the hospital in time.
How to obtain the negative certificate of traveler's nucleic acid test?
Before departure, travelers can test in any local medical institution, disease control institution or third-party testing institution with nucleic acid test negative certificate or health pass code "green code" containing nucleic acid test negative information.
How to ensure the demand for nucleic acid detection in Spring Festival travel rush Peak?
In view of the increasing demand for nucleic acid detection in the upsurge of Spring Festival travel rush, we should guide all localities to improve their nucleic acid detection capabilities and actively explore ways to reduce the cost, improve the timeliness and increase the convenience of nucleic acid detection. Up to now, the nucleic acid detection capacity of China COVID-19 has exceeded150,000 copies/day. If mixed samples are detected, the total detection capacity of the country can be further improved, and the demand for nucleic acid detection during Spring Festival travel rush can be ensured.