Lei Jun suggested that digital services for the elderly should be incorporated into the construction of national information infrastructure as soon as possible; Guide the establishment of intelligent technology aging standard system; Promote the integration and development of intelligent technology adaptation scenarios and emerging formats; Guide and encourage the whole society to help promote the popularization of intelligent technology.
Extended data
"Pull" Silver-haired people into digital services
NPC and CPPCC members pointed out that the phenomenon that the elderly often abandon the people digitally actually exposed the stage problem of "insufficient intelligent technology progress and humanized service" in the digital transformation period. There is an urgent need for society, enterprises and families to build an aging consumption scene through linkage, strengthen the humanized service experience, and implant the consciousness of "serving the elderly" into intelligent development.
Since the State Council issued the "Implementation Plan on Effectively Solving the Difficulties of the Elderly in Using Intelligent Technology" last year, various provinces and cities have successively introduced specific measures to bridge the digital divide according to their own development: setting up artificial cash payment channels in high-frequency consumption places for the elderly, basic public service charges and administrative fees collection units; Aging digital products, comprehensively optimizing font, volume, battery capacity and operation mode;
A series of actions to "pull" silver-haired people into the digital service radius are being carried out in an orderly manner, aiming at daily application scenarios such as the use of health codes for the elderly, travel, registration for medical treatment, contact with relatives and friends, payment of living expenses, and mobile learning.