Where is the complaint platform of Henan health code?

Complaint channel of abnormal health code and code change

Some locals tested negative for nucleic acid for more than three consecutive times (1, 4, 7, 14 days), and the health code was still yellow.

Color, or more than 4 times in a row (day 1, 4.7, 14), the nucleic acid test is negative, and the health code is still red. The appeal procedure is as follows:

(1) Preparation of complaint materials

1. Photos of the front and back of personal ID card, contact information (mobile phone number), and residence history of the last 14 days;

2. The latest screenshot of abnormal personal health code (National Government Service Platform "Epidemic Prevention Health Information Code" and "Communication Big Data Line"

Card ",Alipay Shi Yu Office" Henan Health Code ");

3. The yellow code personnel shall provide clear photos of the negative certificates of nucleic acid testing in Henan for the last three consecutive times (days 1, 4 and 7).

Movies;

4. red team personnel are required to provide the release certificate of centralized isolation and the last four consecutive nuclear tests in Henan (days 1, 4, 7, 14).

Negative acid test certificate.

Transcoding method?

1, online transcoding. If it is a permanent residence in Fuma city/county, after completing health management such as nucleic acid detection and medical observation, and meeting the transcoding requirements, you can open Alipay → Henan Health Code → Transcoding Complaint → Red/Yellow Code Transcoding Application, fill in and submit materials as required (including ① Personal Commitment Letter → Pictures on the front and back of ID card → Screenshot of bus code → Community Certificate with official seal → Nucleic acid Certificate twice within 72 hours, with an interval of 24 hours), and the system will review and meet the requirements after receiving the application. Usually processed within 24 hours.

2. Offline transcoding. Contact the local community (village) to apply for offline transcoding, and report to the county-level epidemic prevention and control headquarters for transcoding after community review.

To sum up, regarding the question of where the health code complaint platform is located in Henan Province, it is suggested that disease prevention and control institutions at all levels should monitor the occurrence and prevalence of infectious diseases and the factors affecting their occurrence and prevalence. Monitor infectious diseases that have occurred abroad, not yet occurred in China or newly occurred in China.

Legal basis: People's Republic of China (PRC) Law on the Prevention and Control of Infectious Diseases.

Twelfth all units and individuals in People's Republic of China (PRC) must accept the prevention and control measures such as investigation, inspection, sample collection and isolation treatment of infectious diseases by disease prevention and control institutions and medical institutions, and provide relevant information truthfully. Disease prevention and control institutions and medical institutions shall not disclose relevant information and materials involving personal privacy.

Where the administrative department of health and other relevant departments, disease prevention and control institutions and medical institutions illegally implement administrative management or prevention and control measures and infringe upon the legitimate rights and interests of units and individuals, the relevant units and individuals may apply for administrative reconsideration or bring a lawsuit according to law.

Article 17 The State shall establish a monitoring system for infectious diseases.

The health administrative department of the State Council formulated the national infectious disease monitoring plan and scheme. The health administrative departments of the people's governments of provinces, autonomous regions and municipalities directly under the Central Government shall, according to the national infectious disease monitoring plans and plans, formulate the infectious disease monitoring plans and work plans in their respective administrative regions.