According to your description, please:
1. It is recommended to go to Settings-Application Manager-All -S Health-Clear Data/Clear Default Settings.
2. Back up your important information and try to reset your phone (Setup-Reset-Restore factory settings).
If the problem still exists, it may be a problem with the mobile phone system or hardware. Please go to the nearby Samsung service center for inspection and maintenance. The service center will check the address:
. Samsung . com/support/service locations . ASP
Samsung knows to provide you with high-quality solutions and answer your questions attentively, hoping to get your satisfactory evaluation.