On women's standard etiquette requirements

Female etiquette norms

Etiquette norms of white-collar women

1, get on and off. When getting on the bus, first put one leg into the car, then sit down and quickly take back the other leg. When you get off the bus, on the other hand, put your legs close to the door out of the ground first, and then get up and close the door gently. You can't get on the bus with your legs first, and then sit down with your cat's waist. When you get off the bus, don't land on your legs first. The whole body slipped off the car and slammed the door.

2. Enter the room. In and out of other people's rooms, knock gently first, and then you can enter after hearing the answer of "please come in" inside. It is impolite to call your name while knocking at the door and rush in without waiting for the other person to answer.

3. After entering the room, turn around and close the door gently. But you can't close the door with your hands or feet from behind, you can't push the door hard, and you can't turn around and close the door with your hands. That would be rude and unsightly.

4. Go in and out. Usually, the person with the highest position or qualifications comes first, followed by others. If you are receiving guests, then regardless of the position, the guests will come in first and then go out. Nowadays, fashionable ladies are the first choice. If a man insists on a gentleman and lets you go in first and out first, then you don't have to be polite or refuse. Just get in and out quickly.

5. Open the door. People with low status open doors for people with high status. Subordinate opens the door for the boss; If you are the host, you should open the door for the guests. When there is no distinction between high and low, whoever walks to the door first will open the door first and let the rest of the people in and out.

6. Take the elevator. The workplace elevator should be given to the boss and visitors first. If accompanied by subordinates, it is best to let them go first; Let the boss and guests go out first when they come out. In the elevator, the upper seat is on the left side of the entrance. If it is a hybrid elevator, don't let subordinates and guides go in first, but let superiors and visitors go in first to avoid being refused to get out of the elevator.

7. Pass the business card. When we meet for the first time, people with low status give business cards to people with high status, and young people give business cards to old people. If the superior takes it out first, you don't have to be modest, accept it generously and then take out your business card to your superior or elder. When handing a business card, it's best to point the text at the other party for the convenience of the other party. Never give it to others. It is polite to deliver it with both hands and clearly state your name when submitting it.

8. When you pick up the other person's business card, you should also take it with both hands. After you get it, read your name and position immediately. If the other person's name is difficult to pronounce, it is not rude. On the contrary, it is polite to ask him how to pronounce it immediately. It would be rude if you put it in your pocket without looking, or keep it on the table all the time.

9. Ask for instructions and submit documents. When you ask the boss for instructions or submit documents, if you catch up with the boss, you can wait for a while without interrupting. If you are in a hurry and want to interrupt others' conversation, you can seize the opportunity to say, "I'm sorry to interrupt your conversation …". If you submit a document to the boss, you must submit it in the opposite direction. If it is a pen, point the nib at yourself, which shows respect and is convenient for the boss to sign.

10, introduction. In the case of direct meeting, introduce the low social status to the high social status first, instead of introducing women first. For example, if you want to introduce your colleague Miss Luo to your boss, you should say:

"Liu Jingli, let me introduce you to my new secretary, Miss Luo."

If you introduce Mr. Zhu, the customer, to your boss, even if the customer's position is low, you should mention the customer's name first. For example, "Mr. Zhu, let me introduce Mr. Liu, the general manager of our company."

If you are not sure about their status, it is best to mention the older ones first. If the positions are equivalent, introduce women first.

In the relationship between your company and other companies, you can introduce people from your company to people from other companies.

1 1, introduce yourself. When introducing yourself, say not only your name, but also your company name and your position (as the case may be), and shake hands with each other immediately.

When you visit another company, you should introduce your name, the company and the name of the person you want to visit at the reception desk, then make an appointment and hand in your business card.

12, stop. In social situations, when you are introduced, you should stand up and nod. If a guest walks into your office, stand up immediately and let the guest sit down before sitting down; If the guest leaves, stand up and stay politely, and then send the guest to the reception desk or elevator at the door.

Nowadays, some people always like to cross their hands on their chests, or cut their hands behind their backs, or put them in their trouser pockets, or cross their waists when meeting guests or attending ceremonies, or standing in front of their superiors or elders. This is impolite. Stand up straight, hold your chest out, hang down your arms naturally, don't shrug your shoulders, extend your fingers horizontally, and stick your middle finger on the seam of your pants. This is a dynamic, polite and chic standing posture.

13, shake hands. When shaking hands, look at each other, keep your back straight and don't bend over. Whether you are a guest or a guest, you should give each other a clean hand. If you have a visitor and you happen to be at work, you can nod your head, explain the situation with your hands open, apologize and wash your hands quickly. On the other hand, if you visit, if the host is working, because of your sudden arrival, the other party is unprepared in advance and ignores extending his dirty hand. Don't be too dirty, but also calmly extend your hand to show friendship.

People of the same sex shake hands with people of high status or age first. When you meet the opposite sex, you should first reach out and hold it gently and briefly. If you wear gloves when attending dances and other grand social occasions, you can shake hands with men without taking off your gloves.

14, salutation. The working atmosphere and habits of each company are different, and calling superiors and subordinates depends on the company's style. Generally, conservative industries call each other "Mr", "Miss" and "Ms", but in a compact, free and lively industry, it seems quite casual. However, if you meet your boss and senior staff by name in private, it is more appropriate to change it to "Mr" and "Miss" in front of other staff.

Similarly, if you are allowed to call the female secretary by her first name, you can also tell her that it is best to call her "Mr. XX" or "Miss XX" when there are guests.

15, call. Ignoring etiquette on the phone will lead to greater misunderstanding than direct interview and make the other party unhappy more easily. Proper and polite telephone calls can not only show the elegance of staff and improve work efficiency, but also establish or change the image of enterprises and institutions. Therefore, when answering the phone, even if you are busy, you should speak in a relaxed and friendly tone and give your name immediately. If you are really busy, you might as well say, "Sorry, I am in a hurry to take a long-distance call or attend a business meeting.". Would you please write down what you want to say and send it to me? " Never show impatience!

When you call a strange company and get through to another secretary, you should introduce yourself first, and tell your name, company and the reason for calling. If you want to discuss a problem that takes a long time with the other person on the phone, you can ask the other person for time first, and then continue the discussion.

When guests visit, they should not be disturbed by the phone unless there is something extremely urgent. It is impolite to receive guests and answer the phone at the same time. Of course, it's even more outrageous to call someone's home to discuss business outside office hours. You violated other people's rest time!

16, entertaining guests at home. It is best for women who live alone not to invite male colleagues or clients to their homes alone. Unless someone else is invited to accompany her, visitors may have the illusion that you are interested in her outside of business.

If you are married, when you invite a male colleague or client to your home, it would be great if you and your husband are the hosts and invite the wife or girlfriend of the colleague or client to accompany you.

17, family dinner. Try not to serve the guests yourself. You can spend a lot of time talking with guests and exchanging feelings. On the other hand, the professional image you set up in his mind will be greatly reduced if he sees you walking around the room with cups and plates in your apron.

18, go out as a guest. It is common for professional women to accept invitations from others. It is necessary to say "thank you" politely after a business meal. If it's your first time to have dinner with business friends, it doesn't hurt to send a thank-you note afterwards, especially when you are looking for a job and having dinner with a future employer. Handwritten thank-you notes are particularly memorable.

19, go to someone else's house for dinner. The hostess had better bring a bunch of flowers and a small gift when she visits. Gifts don't need to be too expensive, they can be decided according to the owner's hobbies. Such as potted plants, sporting goods, books, CDs, toys, etc., are not noble, but they also show your elegant taste, sincere affection and modern fashion.

20. Go out with men. It is inevitable to have dinner with a group of male colleagues when they are on a business trip, so let's implement AA system. If you drink wine at dinner, you can pay the bill alone. If male colleagues insist on paying the bill together, then you can go to the cashier for the second time in advance, so that everyone can take turns to pay the bill and return to the company fairly and reasonably to avoid men misunderstanding that you are greedy and stingy.