Secondly, find professional organizations to cooperate and find professionals to provide services. The Employee Psychological Assistance Program (EAP) is a project to provide systematic and long-term psychological counseling services for individuals and organizations in the workplace. Nowadays, EAP has been widely accepted by world-renowned enterprises and has become an important means of human resource management in modern enterprises.
The famous EAP service center in China was established after Dr. Zhu Xiaoping returned from abroad. He has rich experience in EAP theory and practice, and the companies he has served are Johnson & Johnson, Alcoa, Agilent, China Mobile, Bank of China, Vanke, Maersk, Rio Tinto and other well-known companies. If we want to rank domestic EAP service enterprises, the first place is Ipsos, followed by China EAP Service Center and Shengxin Sunshine.
The contents of employee psychological assistance plan mainly include several aspects, one of which is stress management, personal emotional management, family and marriage problems, career and family balance, professional mental health, psychological intervention and personal growth. Secondly, healthy lifestyles such as eating habits, losing weight, drinking and taking drugs. The third is catastrophic events, legal disputes and economic problems.
Companies that provide EAP services will tailor the "psychological assistance implementation plan" for enterprises, evaluate the mental health status of all employees in enterprises, and provide targeted psychological counseling services. At the same time, eap service companies will also send professional consultants for enterprises, and professional EAP consultants can provide targeted intervention and guidance to employees.
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From the perspective of human nature, what employees care about most is always income! No matter how big the emergency happens, first of all, the enterprise can guarantee that the basic rights of employees will not suffer any losses, so it will definitely give employees a deep sense of identity and satisfaction.
Starting from the enterprise itself, as an excellent manager, you must know how to listen carefully to the inner feelings of employees and pay special attention to, love and take care of your employees.
Only managers with superb leadership skills can keep their enterprises and companies in normal operation and always exude exuberant vitality!
While the iron is hot, you need to be hard. As a manager of an enterprise, you must know how to set an example and play an exemplary role.
Only if you do it first, employees will follow you! Only when you make full use of your energy first will employees be more eager to work hard!
In fact, enterprises and companies are like a big family. Only by uniting sincerely from top to bottom can enterprises maintain long-term stability.
Don't wait until the disaster happens to think of psychological intervention and psychological counseling for employees. In fact, we should carry out mental health education every day in our daily life.
We should not only make employees love their jobs, but also provide better benefits to employees as much as possible. We want employees to really feel the warmth brought by the enterprise. Only in this way can they become more United!
Actually, we can't resist nature at all. Therefore, in the face of natural and man-made disasters, as managers of enterprises, we must first learn to be calm and relieved.
Then, I will pass on my most sound outlook on life, world outlook and values to my employees.
Instead of looking for a psychological lecturer from 100 for psychological consultation, it is better to let the manager "argue with Confucianism" alone.
In enterprises, employees always trust their bosses and actual managers. Therefore, as a boss, you should communicate effectively with employees at ordinary times, so as to further enhance the intimacy between employees and yourself. In this way, they will think that you are grounded and there is no gap between superiors and subordinates.
On the contrary, it is easier to deepen the psychological barrier between managers and employees. They will think that you are superior and always like to engage in formalism, thus deepening the fatigue of managers.
A manager with excellent control ability can easily surpass the psychological counselor of 100 with only a few words. This is the power of example!
For example, in the face of such a major public health emergency as this epidemic, employees will inevitably have psychological anxiety and pressure overload while maintaining their daily work and life and returning to work and production. It is urgent to establish an effective psychological assistance mechanism to help them do a good job in psychological adjustment and stress relief. Therefore, trade unions in all units should give full play to their organizational advantages and service advantages, and provide psychological counseling services for employees by timely communicating information, relieving pressure and protecting special employees.
Assist relevant departments to convey support information to employees in time. The psychological insecurity of employees is largely due to the uncertainty of information. Unit trade unions should give full play to their organizational and communication advantages, cooperate with the relevant authoritative information release departments of the state such as health, disease control and popular science, timely transmit daily epidemic prevention information and the latest epidemic situation dynamics to employees, promptly clarify and explain false information, reduce information uncertainty, and resolve inner insecurity.
Specifically, the unit trade union can play its natural affinity as the "family" of employees, urge employees and their families to do personal protection and enhance their ability to prevent and control the epidemic. Keep abreast of employees' ideological trends and physical and mental health, listen to their voices, help them coordinate and solve difficulties encountered in work and life, and prevent the spread of blind panic. In a word, trade unions should guide workers and their families to relieve stress and negative emotions scientifically through information transmission and communication, and realize healthy life and happy work.
In addition, establish a cooperation mechanism with professional psychologists and volunteer teams. In view of the psychological pressure and problems encountered by employees during the epidemic, trade unions can contact professional psychological intervention teams or psychological counseling experts and volunteer service teams to establish an effective cooperation mechanism, carry out non-contact psychological health counseling services through telephone, internet and new media, and conduct targeted psychological counseling in different grades to relieve pressure and adjust emotions.
For example, the trade union can organize the establishment of WeChat psychological expert consultation group and mental health hotline, improve the appointment, referral and key feedback system of online psychological consultation platform, organize and coordinate psychological service volunteers to take turns on duty, and provide mental health guidance and consultation services for employees online in real time. With the help of the popular cloud conference and cloud live broadcast, psychologists can be invited to communicate with employees' netizens online and in real time, so as to guide employees to carry out positive psychological construction.
In addition, trade unions should pay special attention to special employees. Priority should be given to special groups of workers, including workers who need to be isolated at home during the epidemic prevention and control period, disabled workers and disabled and semi-disabled retired workers. They are under greater pressure and their psychological adjustment ability is relatively weak, so they need more priority and timely help and support.
Therefore, as the "parents" of employees, trade unions should pay attention to maintaining close communication with these special employees, pay attention to their psychological dynamics, and continue to provide intimate counseling services. Of course, psychological counseling can not only stay at the simple information level, but also need to cooperate with the material level of security services to solve their real life difficulties and comprehensively alleviate their life and psychological pressure.
In short, in the face of major emergencies, trade unions have the responsibility to innovate service concepts and mechanisms, help employees to obtain real and accurate information from authoritative sources in time, introduce professional psychological counseling and assistance services, help employees build confidence in overcoming difficulties, and ensure the stability of the workforce.