The Samsung note3 series mobile phone you consulted does not have the pre-installed version of S-health. I suggest you:
1. Back up the mobile phone data, restore the factory settings, and see if it is restored (Settings-Reset-Restore the factory settings).
2. Go to Samsung Service Center for installation. Please visit the address of a specific service center:
. Samsung . com/support/service locations . ASP
If you have any comments, suggestions and comments, please click: support.samsung.com.cn/survey.