1. Open the "Zhixue.com" app and click "My".
2. Click "Help Center".
3. Click "Online Customer Service".
4. Enter "How to complain if the wrong question is approved". If the school has opened this function, students can click to enter the "APP report page" and click "Original volume or view test paper analysis".
5. Click "Title" to display the pop-up box, and then click "Performance Complaint".