Click on the health code on Alipay page to view it. After the health code appears, find the complaint function I want below. Fill in the relevant information on this page and submit it.
It is essential to use health code when traveling during the epidemic. When you find that your health code suddenly shows an abnormal yellow code, users can make their own complaints in Alipay. It usually takes 24 hours for the health code to change from yellow code to green code. After the user submits the complaint request, if it meets the requirements of changing the complaint code, the system will generally handle it within 24 hours. If there is still no green code after three days, you can call the contact information sent by the page to contact the staff for handling.