Which departments should I find to deal with the failure of face authentication of Hunan residents' health card?

The failure of face authentication of Hunan residents' health card should be handled by the Information Statistics Center of Hunan Provincial Health Planning Commission.

Step 1: WeChat searches for the health card of Hunan residents, and opens it and clicks on the health card in the lower left corner.

Step 2: Click on the Health File.

Step 3: Tick the consent service agreement first, and then click the consent authorization.

Step 4: Click "Verify Now" for face recognition.

Step 5: Check the protocol first, and then click Next.

Step 6: Use the camera to authenticate your face and follow the prompts.