Common problems in personal trainer's talk list and their conversation skills

#? Article 11 Analysis and Answers to Frequently Asked Questions in Private Education Bill #

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Can it work?

02

I'm afraid I can't hold on.

03

Have no interest in ...

04

If you don't practice in the future, will you rebound?

05

If you don't teach privately, will you leave me alone?

06

It's too expensive, and other people's homes are more favorable

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Let's talk about it later. Let me practice first.

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I'm just practicing. I don't have any goals

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There are children to take care of, and there is not much time.

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I need to discuss it with my family.

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Think about it, wait a minute.

Time problem

? There are 168 hours in a week, 40 hours of work or study, 56 hours of sleep, and 72 hours left. Don't you even have two or three hours of exercise time a week? And as you said just now, it is right to exercise three times a week.

I know you are busy. A successful person like you must be busy. You mentioned that it's okay to exercise three times a week, but is being busy your main reason? We have 168 hours a week. It only takes you two hours to come. I'm sure you can still spare the time.

I know that you are busy. In fact, every member of the club is very busy, and everyone has to work and study. But why can they find time to exercise? Because they regard fitness as a part of their life, that's what our personal education does to help you develop good living habits.

You see that you are so busy and choose to use your existing time to exercise, which shows that you are very recognized for your health investment. Through training, your physical quality will be better, you will have enough spirit to finish your work, and you will also improve your work quality! Then you should use your limited time to do more effective and correct training methods to save your time and circulation and improve your current physical condition more quickly.

I quite agree with your question of time. Because our time in a day is limited. But it is precisely because of time constraints that we spend a lot of time on our daily behavior and habits. Most of these behaviors and habits are work, entertainment and social intercourse, which makes our physique and state decline rapidly.

Then in recent years, only your own body can feel your physical condition most clearly. And ignore the instinct that we have from the beginning of life, that is, to do physical behavior all the time, right?

You are really busy at work, so take care of yourself. Either you have to have a better body to cope with the busy work, or you have to shorten the working hours and pay attention to rest. Are you thinking about the time now? Yes! You just said that you can train 1-2 times a week, and it only takes you 60-90 minutes each time. This training cycle can bring you good results, okay?

In fact, personal trainer is to save you time. We will arrange your time scientifically and reasonably, so that you can achieve the best results in the shortest time. According to your business trip, we will arrange some unarmed exercises for you to exercise anytime and anywhere.

I know your time is precious, and you want to make full use of it. Is this the reason why you missed the opportunity to exercise? From our first conversation, we can know that your appearance and image are particularly important to your life and work, so let's take a look at the fitness plan and timetable that does not conflict with your work schedule.

Hello, Mr. Wang. You said you didn't have time to come and exercise, right? Okay, I understand. Do you have any other questions besides time? No, well, you should take exercise time into account when you apply for a card, especially for a successful person like you, whose time is irregular and there are many social activities. If you want to exercise effectively, you must improve the efficiency of each exercise. Without systematic exercise, it is impossible to achieve the effect, so you should hire a coach (systematic training) to ensure the effect of your exercise.

You said you were busy and didn't have time, right? You see, 24 hours a day, 8 hours of work, 8 hours of sleep, 3 hours of eating, and 5 hours left, which means a week is 35 hours. So in these 35 hours, you only need to give me 1 hour, and I can help you achieve the fitness effect you want. Do you think this is a good idea? Health is also the foundation of your career. Just give yourself 3-4 hours a week! Start your exercise program from now on. Welcome to be our VIP member!

You are too busy at work, so time will be a little tight, right? I can make a training plan for you according to your comprehensive situation. I think time is really precious, but your health is more precious.

Only a healthy body can have more time to work actively. I think you will consider your health and make time for exercise. It is because you have little time that you need a professional coach. I hope this won't make you take many detours and waste your precious time. what do you think?

Hello, Mr. Li, about your lack of time to exercise at present. I see. I think so, too. Since we don't have much time to exercise at present, it's more important to make full use of this time and let our most professional coaches help improve the quality of exercise in a unit time, so that we can achieve ideal results in a limited exercise time. what do you think?

1. I don't have that much time to train.

How will you train? What do you mean, no time? That's why you need a personal trainer more. Only with correct training can you achieve what you want. Right? Originally, the number of times was small. If there is no correct training, wouldn't it be in vain? As you said just now, you also took time out of your busy schedule to come here. So be sure to come once and you will get something. What did you say?/Sorry? We can arrange it for you through professional training. As long as you can come, we can do the rest.

2. Do you really have no time? As president, Clinton still participates in world affairs. Busy enough? People can find time to pick up girls. I think we should pay attention to the problems that we don't pay attention to. It is worthwhile to squeeze out some time to keep healthy. If you don't have time, you need training. Take part in my training course, I will create time for you, make your work more efficient and make your things easier. Eight hours' work can be finished in six hours.

One of my guests said the same thing at first, but when he came to my training class, he told me that his work efficiency is very high now and his day's work has become easier. And because of the improvement of work efficiency, the leaders now look at him with new eyes and delegate more work to him, haha ... He has been promoted.

My time is not fixed. Yes, that's why we are professional. Our level is reflected here. I can get it back for you through professional arrangements.

Note: Don't say directly when you don't know the member's schedule. Only a fixed frequency will be effective. Don't say it works at least twice a week. Many coaches here make mistakes.

I know exactly what you mean. It is because you don't have time that I tell you about private education courses. The busier you are, the more you need private education, because time is precious and cannot be wasted.

It is because you have no time that you need our private education course. If there is enough time, it will be effective to keep exercising for a long time every day, but the effect will be slower. It is precisely because you take time out of your busy schedule to exercise that you need our private education courses to achieve the best results in a short time and save you time.

In fact, personal trainer is to save you time. We will arrange your time scientifically and reasonably, so that you can achieve the best results in the shortest time. According to your business trip, we will arrange some unarmed exercises for you to exercise anytime and anywhere.

1. It is precisely because a successful person like you is busy with kung fu and has more social activities that you should arrange a special personal trainer. Go straight to the point every time you come, don't be blind and save you more time. If you are on a business trip, we will also teach you some unarmed movements, and you can also exercise outside, including teaching you some food advice on a business trip.

Everyone is busy, the key is to pay attention to health. If you are sick, do you want to arrange time to see a doctor?

3. Busy work, no time, but also the supervision of a personal trainer, scientifically and reasonably arrange your time to make your life more colorful.

In the process of private education sales, many people will face the problem of quoting with potential customers or interested members. Sometimes there will be a lot of customers' resistance when quoting, sometimes I don't know what to say after quoting, and sometimes I'm thinking about whether to quote and how to quote. Today, we will discuss how to effectively quote for private education courses.

Common quotation errors

Why was your proposal rejected?

Effective quotation method

1, common quotation errors

When the customer asks, the quotation is too early.

The common situation is:

Customers often ask: Is there a charge for private lessons? how much is it? He may be asking casually. )

Customers may know that you want to talk about private education, so they come up and ask how much it costs.

What do you say as a coach? If you answer, 300 a section, 500 an hour, or or?

Such offers are almost ineffective and often "scare away" your customers;

Because customers often don't understand private education and courses at all, or don't know enough, with one-sided subjective understanding; This is the price and scheme of private education newspaper, which is obviously "virtual" and not enough to meet the needs of customers;

Doctors prescribe drugs and do a lot of physical examinations and tests. Chinese medicine is eager to hear and ask questions. ...

Solution:

When the customer comes up, he asks the unit price, "Don't say anything if you kill yourself"!

Need to know the customer's situation first, give the customer the relevant information he needs to know, and then consider the quotation;

Reference voice:

Mr./Ms. XX, you must be very concerned about whether the price is suitable, right? If I were you, I would ask the price first. How much do you know about coach training? Do you know what kind of course plan is suitable for your physical condition? According to this information, it will better help you determine the right price for you;

If you don't know enough about this information, I'll help you (physical examination, inquiry, analysis) ......

B. the quotation is too early in the sales process and too early in the negotiation process.

If you can't hold your breath and feel that there is nothing to talk about, quote; Or start quoting before you have a thorough understanding of customer demand, purchasing power and other information; Causing customers to refuse to buy;

Generally speaking, the coach thinks that the customer's needs are often not necessarily what the customer wants to do, and the coach thinks that the training period that the customer needs is not necessarily what the customer wants, so it is necessary to collect and constantly confirm relevant information;

Solution:

Collect enough customer information (purchasing power, purchasing demand, budget, etc.). )

Repeated confirmation with customers; (such as demand confirmation, such as purchasing power confirmation, such as purchasing cognition confirmation, etc.). )

C quoted unit price

When many coaches are asked about the price, they will ask when the customer will come, when they will talk about the order, or when they will finally complete and prepare to reach a deal with the customer. The coach may say 300 courses, or 300 private courses, or 500 courses at a time, and so on.

Example: One class, one private lesson, 300 yuan. 300 divided by 60 minutes = one minute in 5 yuan. 500 an hour divided by 60 minutes = 8.3 a minute.

Customers will think: Why?

My consulting fee is 800 an hour. Do you think it is expensive? 13.3 yuan per minute.

But if I tell you, I have been doing it for four years; Do consulting related research, 30,000 to 40,000 per year;

A4 paper for each study note is close to 100 page; At present, he is a consultant who integrates the functions, emotions, psychology, gender and health managers in China. An hour to solve the problem may save you a few years of detours.

Guangzhou customers call to solve the emotional confusion of 10 years; Will fly to Shanghai to invite me to dinner;

Beijing consultant fee10.5 million yuan for three months. ...

When I say this, maybe you can listen to 800 an hour, which is not so expensive.

If I say it again:

Outside the usual training time, consult up to 3 people every day, each person 1 hour, and make an appointment 2 weeks in advance, otherwise there is no time;

Do you still think it is expensive?

Does your unit price match your value?

Therefore, one of the key factors of expensive is value shaping.

Quote talks about benefits and dreams, and less about the other party's expenses and figures.

2. Why was your offer rejected?

There are three essential reasons.

First, the value level

B, the relationship between the customer and me, and the customer's recognition of the coach; I don't like it, no matter how cheap it is, no matter how good it is, the other party doesn't want to hear it.

C, customer's desire and buying environment

3. Effective quotation method

rationality

Reasonable logic, reasonable analysis, reasonable data, reasonable feeling, in line with customers' expectations, reasonable (providing two prices or cycles to choose from, but most people are not deep enough to talk about it after class), reasonable value, reasonable training plan and reasonable obedience.

It doesn't have to be reflected in a quotation, but you should know that customers don't buy it, they are often considering it, and there are so many angles for customers to consider.

Most customers don't buy, think about it, and often consider rationality.

Logical rationality, detailed explanation:

For example, most coaches are most used to reporting the cycle and stage in the process of quotation. For example, three stages or three cycles, adaptation period, basic period, leap period, sprint period, stable period and harvest period.

For example, a client, "Mr. So-and-so, you need 36 classes". So, as a coach, why do you need so many classes? Why are there so many cycles and stages? These contents need to be told to customers together at the time of quotation.

We made a phased plan, and finally hoped that our customers would achieve certain goals and expectations. This rationalization has a professional logic, that is, how to help you complete it step by step in this cycle. What to do first, what to do first is because of what. After all this, why do you need the second step? What effect do you want to achieve in the second step?

Why should the quotation be reasonable?

There are several levels of rationality. First, the cycle and stage, why such a cycle and stage. Second, professionally logically, how to achieve this effect in this cycle and stage, and finally realize our goals and dreams. Third, if it is not such a cycle and stage, what are the disadvantages. What good will it do if you do it? What it ultimately helps you achieve, achieve and accomplish.

B language design (quotation, how to design effectively? )

Visual language, perceptual language, affirmative language, guiding language and questioning language.

C. Reasonable or optimal timing (transaction heat, heat promotion and sales control management)

D. Multi-angle quotation strategies that vary from person to person under the same demand (different quotation strategies for rational thinking customers, emotional customers, impulsive customers and cautious customers)

Expensive things are good everywhere except expensive.

Cheap things are not good things except cheap things.

Instead of expanding the demand points of members, it is better to broaden our service points.

In the past, it was really useless to persuade members to buy classes by grasping their needs. If you still do this, please stop.

Our services can range from 1 hour private lessons to diet guidance and online training guidance, so you can entrust yourself to me;

Because of the dedication to service,

So I'm not like those coaches who fool around.

In reality, there is really a "fake coach" fooling, and we have to make it clear to the members, but we can only fool with one mouth, and every promise is supported by tools, and we can do it if we say it.

From burying one's head in stupid things to learning breakthroughs.

Manage your coaching career carefully.

I talked to Ma for so long yesterday, and everyone saw what I said, not only because I really wanted to help him, but also because I thought our fitness coach needed to break through on his own.

We are not temporary workers. We can go to places with good performance. But to run your major well from beginning to end and enjoy all the opportunities and glory brought by this major!

All the questions raised by customers need to be discussed in depth.

* The result that every private education client wants to hear!