Q: Why do I need to submit a photo of my hand-held ID card for family member authentication before I can make an appointment for registration?
In order to crack down on scalpers, starting from 1 every month, after you cancel your order five times this month, your family members under your name may need real-name authentication to continue booking.
Real-name authentication requires family members to brush their faces or upload photos of hand-held ID cards for authentication. If there are special circumstances (such as a family member with a newborn child and no identity card), this restriction can be lifted by applying for an account agent.
Please click to view the account display mode-> -& gt； Account representation method
Q: What is the account locking rule?
In order to avoid the malicious preemption of the number source and maximize the value of the limited number source, the relevant locking rules are derived:
1) The same patient cancelled the order for more than 3 times on the same day, so it was impossible to make an appointment for registration on the same day.
2) If the same account (user ID, including multiple patients) cancels the order for more than 5 times in the current month (starting from this month 1 day), real-name authentication is required.
3) The same account (user ID, including multiple patients) cancelled the order more than 8 times in the current month (starting from this month 1) and has been blacklisted. You need to cancel the blacklist through the account agent.
Q: Under what circumstances will it be blacklisted?
In order to ensure the fairness and justice of appointment registration, the Shenzhen Municipal Health Planning Commission stipulates that users with abnormal behaviors are blacklisted and cannot make appointment registration.
When the following behaviors occur, you may be blacklisted, and you need to cancel the blacklist through the account agent before you can make an appointment for registration.
1) The cumulative number of missed appointments in half a year reached 3 times.
2) Starting from 1 day every month, the cumulative number of orders cancelled in that month reached 8 times.
Please click to view the account display mode-> -& gt； Account representation method
Q: How many times can the same patient (patient with the same ID number) register at most a day?
1) When the same patient makes an appointment for the same doctor number source, only one registration form is allowed on the same date (except for some departments);
For example, Xiao Ming, a patient, is only allowed to make an appointment for the number source of Dr. Huang Lin from Peking University Hospital on February 9th.
2) Only two registration forms are allowed for the same patient on the same day (except for some hospitals and departments);
For example, when Xiao Ming made an appointment for the source on February 9, he could make an appointment with two doctors at most.
Q: How many mobile phone numbers (the same account) can I register at most one day?
1) The same account can reserve up to 5 number sources a day.
2) The same account can reserve 15 source at most every month;
3) The same account can have up to 4 registration orders on the same visit day;
4) The same account can have up to 5 registration orders before the date of treatment;
5) When booking the number source of the same popular doctor with the same account, there can only be one order at most.