1. Verify parents' Huawei account through parental protection and retrieve it.
In the children's mode of healthy use of mobile phones, parents' Huawei accounts are associated when the mobile phone is turned on, and parents' Huawei accounts can be retrieved through parental protection verification.
The operation is as follows:
Click Forgot Password on the health phone/tablet password input interface? Then choose to verify the parent Huawei account and enter the password reset password of the parent Huawei account.
2. Force the mobile phone to restore the factory settings and terminate the healthy use of the mobile phone.
Forced restoration of factory settings can remove the student mode (healthy use of mobile phone/tablet), but all personal data in the mobile phone will be lost.
1) If the parental protection function is turned on on the mobile phone, you need to log in your parents' Huawei account password after restoring the factory settings, and then you can turn off and clear the screen time management for healthy use of the mobile phone (student mode). If you choose to skip, the healthy use of mobile phones (student mode) cannot be turned off and cleared.
2) If the function of finding my mobile phone is turned on, you need to verify the Huawei account registered by the mobile phone/tablet after restoring the factory settings, otherwise you will not be able to access the system. Please operate with caution.