Fill in the electronic health card, clearly writing your own name, but always show that the account name can not be empty, what is the reason?

According to the relevant information, the query shows that the input information is wrong.

1. First click Alipay in your mobile phone, enter "health code" in the search bar, and click Search.

2. Then in the page that opens, select the service city. Then open the page here and answer the health information. Then click Submit, and the application is successful, which can be viewed in the card package certificate. The above method can solve the error that the account name displayed after filling in the electronic health card cannot be empty.