First, actively complete the mandatory tasks of the hospital.
As a functional department, nursing department can transmit information to superiors and subordinates. Focusing on the central work of the hospital, the tasks assigned by the hospital have been successfully completed. Mobilize the nursing staff of the whole hospital to participate in the intestinal outpatient service during the rest time to ensure the smooth progress of the intestinal outpatient service. Participated in the blood donation service of the central blood station of the Health Bureau 10 person-times, hundreds of physical examinations of cadres, and public service 15 person-times.
Two, around the center of the work to create a "second class" hospital, actively carry out the work.
1. In order to implement the preparation for the "Dimethyl" review, the nursing department arranged relevant work according to the "Dimethyl" nursing management review standard, requiring all departments to ensure the quality of each work according to the schedule on the premise of completing their daily work. The nursing department regularly checks and evaluates the preparation of each department and gives corresponding guidance to the existing problems.
2./kloc-in the middle of October, the nursing department organized the head nurses of major internal medicine and major surgery to go to Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run Run
Third, continue to pay close attention to nursing quality and ensure nursing safety.
1. Evaluation criteria for grade hospitals? And _ _ city health bureau? What are the inspection standards for nursing quality control? According to the actual situation of the hospital, the nursing department re-established the new quality standard on the basis of the original nursing quality inspection, and formulated the monthly nursing department target management assessment standard and monthly nursing quality checklist. The nursing department checks and scores each department once a month according to the quality standard, which links the nursing quality of each department with the performance work, greatly promoting the enthusiasm of each department and improving the nursing quality.
2. In order to better standardize the clinical nursing work, the nursing department has re-established the nursing system such as morning meeting handover rules, bedside handover procedures and assessment requirements for treatment classes, and assessed clinical nurses according to the new system.
3. In the past six months, nurses have been organized to make rounds at night and on holidays for more than 50 times. The problems found in the inspection required the department to rectify in time, and the nursing department conducted feedback inspection, which achieved satisfactory results.
4. The nursing department organizes a nursing quality control and nursing safety meeting every quarter, analyzes the outstanding problems that often appear in the inspection process, and puts forward corrective measures.
5. The nursing department has a special person who is responsible for the management of the training of nurses at all levels, and implements the theoretical and operational training of nursing staff in a planned and organized way. Organize hospital-wide business study twice, and conduct disease nursing rounds twice, and complete the training and assessment of seven common nursing operations (cardiopulmonary resuscitation, intravenous infusion, aseptic operation, etc.). ) the nurse. The training rate reached 93.5%, and the passing rate reached 100%.
Fourth, improve the service process, improve the service attitude, and earnestly take patients as the center.
1. Actively participate in the establishment of ward service center. In mid-March, the one-stop service center of the ward was formally established, and the nursing department transferred three nurses to join the department. The establishment of the "Center" standardized the treatment of new patients, the escort of special patients and the submission of specimens, reduced the workload of clinical nurses and won unanimous praise from clinical departments.
2. In order to meet the requirements of patients and improve the appearance of the "window" of the infusion room, the hospital renovated the infusion room in the first half of the year, improving the appearance of the infusion room from the hardware facilities, and the nursing department also actively started to transform the infusion room from the software facilities. First of all, optimize the structure of nursing staff and rationally allocate nursing staff. The nursing department overcame the difficulties and transferred two nurses with good professional quality to supplement the nursing team in the infusion room, thus ensuring the allocation of nursing staff in the infusion room. Secondly, flexible scheduling is implemented to increase the number of people who go to work during peak hours and solve the phenomenon of long queues during infusion peak hours. Third, divide the infusion areas for children and adults. Fourthly, beautify the environment of infusion room and create a safe, warm and harmonious place for patients. Fifth, improve service attitude and strengthen professional quality. Through a series of measures, the appearance of infusion room has been greatly improved, and the patient satisfaction has increased by more than 90%. In April, the hospital's "Satisfied Window, Satisfied Staff" appraisal activity, the infusion room was rated as "Satisfied Window".
3. Each ward overcame many difficulties such as insufficient staff and busy clinical work, and continued to carry out extended services for discharged patients. In the past six months, the ward and the extended service center have completed 3859 telephone calls, 437 letters and visits and 374 home visits, with a return visit rate of 97.3%. In the process of extending the service, patients and their families praised the nursing work many times and received many reasonable opinions and suggestions.
4. In the first half of the year, the nursing department completed two nursing satisfaction surveys, and 232 patients participated in the satisfaction surveys, with an average satisfaction of 92.7% in the first quarter and 95.4% in the second quarter. For the contents that patients think are not satisfied in the investigation, the department is required to put forward rectification opinions and take them as the focus of the next round of assessment.
In the past six months, with the joint efforts of nursing staff in the whole hospital, our nursing quality has been obviously improved. Compared with the same period of last year, nursing failures decreased 10%, complaints decreased 15%, and nursing satisfaction increased 1%. Received 3 letters of commendation from patients and 2 banners, and praised them orally many times.
2. Internal medicine nursing work plan template 2022
The nursing work of 20XX Neurology Department will focus on the development planning of the hospital, with the quality of nursing as the center, adhering to the service concept of patient-centered, focusing on service, quality and safety, with the theme of improving professional quality and optimizing nursing service, and taking the opportunity of three-level evaluation to improve service level, continuously improve nursing quality, innovate management methods and continuously improve social satisfaction.
First, strengthen nursing safety management, improve nursing risk prevention measures, effectively avoid nursing risks, and provide patients with high-quality, safe and orderly nursing services.
1. Constantly strengthen nursing safety education, remind unsafe factors in work in time, and propose corrective measures. Taking the nursing mistakes in and out of the hospital as an example, this paper discusses and draws lessons from them, so that nurses can fully understand the error factors, new situations and new characteristics, learn lessons from them, and make the safety alarm ring constantly.
2, the implementation of various rules and regulations, regular and irregular inspection, supervision in place, and supervision and inspection records.
3. Strengthen the risk management of key links such as night shift, middle shift and holidays. Reduce the frequency of shift change, reduce work loopholes, reasonably match young nurses and old nurses on duty, and pay attention to cultivating the spirit of caution and independence when nurses are on duty independently.
4. Strengthen key management, such as handover of critically ill patients, prevention of pressure ulcers, blood transfusion, special medication, patient pipeline management and potential risk assessment of patients.
5, strengthen the care of key patients: such as critically ill patients, elderly patients, as the focus of discussion in early meetings or shift changes, evaluate the existing and potential risks of patients, so as to be informed and attract the attention of each class.
6. Management of key employees: such as internship nurses, rotation nurses, new nurses, etc. Educate them in legal awareness, improve their awareness of prevention and ability to resist risks, and make students clear that they can only care for patients under the guidance or supervision of the teaching teacher. At the same time, nurses with clinical experience, strong sense of responsibility and nurse qualifications are employed as teaching teachers to cultivate students' communication skills and clinical operation skills.
7. Further standardize the writing of nursing documents to reduce potential safety hazards. Pay attention to the problems existing in nursing documents at this stage, make the records objective, true, accurate, timely and complete, and avoid irregular writing, such as typos, unclear alterations, inconsistencies with doctors' records, etc., so as to standardize and standardize nursing documents.
8, improve the nursing emergency risk plan, usually pay attention to cultivate nurses' emergency ability, in view of various emergency work, such as blood transfusion, infusion reaction, special liquid, drug leakage, sudden power failure, etc. We should make a retrospective evaluation, draw lessons from it and improve nurses' ability to deal with emergencies.
Second, take patients as the center, advocate humanized service, strengthen nurse-patient communication, improve patient satisfaction and avoid nursing disputes.
1. The responsible nurse sincerely receives patients, sends them to bed, and actively carries out health education for discharged patients.
2. Strengthen service awareness education, improve the concept of humanized active service, add basic nursing day and health education day every Tuesday, and make education guidance and safety precautions at any time in each class.
3. Establish health education prescriptions, issue nurse-patient contact cards, hold monthly forums to solicit opinions from patients and their families, and praise and criticize nurses with good or bad service quality.
Third, establish a system of inspection, evaluation and feedback, establish a traceability system, and the head nurse and quality control team often go deep into the ward for inspection, supervision and evaluation. The evaluation method is to evaluate nurses on the spot, check patients, check records and listen to doctors' opinions, find problems in nursing work and improve rectification measures.
Fourth, strengthen the "three basics" training plan to improve the overall quality of nursing staff.
1. Ask questions every morning, including basic theoretical knowledge, specialized theoretical knowledge, nosocomial infection knowledge, etc.
2, every quarter for specialist emergency plan demonstration, familiar with the use of first aid equipment and instruments.
3. In the morning, the responsible nurse will collect the undergraduate medication instructions and explain the pharmacological effects and precautions.
4, and ask questions about the core system of the hospital, so that every nurse can master and implement it seriously.
5, often review the nursing emergency risk plan and make a simulation demonstration to improve the emergency ability of nurses.
Five, according to the requirements of the stroke screening base, actively do a good job in nursing.
1, designated personnel to do a good job of health education and follow-up after discharge.
2. Organize patients and their families to give lectures irregularly, and teach rehabilitation knowledge and family nursing knowledge, so as to improve patients' quality of life.
3. Do a good job in screening and data statistics.
3. Internal medicine nursing work plan template 2022
First, change ideas and improve management level.
1, learn more: learn from experienced excellent head nurses and learn their work experience and working methods; Learn from the first-year nursing colleagues in China Medical University, and learn their advanced management mechanism, scheduling methods and working conditions; Learn from the nurses in the department, learn their strengths in their work, and make up for their own shortcomings.
2, communicate with the head nurse, find the shortcomings in the work, find the hidden dangers in the work, adjust the working state at any time, keep up with the pace of the hospital.
3, the implementation of humanized management: care about the department nurses in life, take the initiative to help if you have difficulties. Strict requirements in the work, so that everyone is equal, teach students in accordance with their aptitude, vary from person to person, give full play to the advantages of each nurse, and mobilize the enthusiasm of nurses.
Second, strengthen nursing management, strictly control nursing quality, and ensure nursing safety.
1. requires nurses to strictly abide by the nursing core system, various rules and regulations and operating procedures, strictly control the quality of nursing, and prevent nursing errors and accidents. Ensure that there is assessment and notification beforehand and improvement measures afterwards. Really know fairly well and finish the work according to the standard.
2, give full play to the role of nursing quality control team, arouse the enthusiasm and sense of responsibility of quality control team members, can take the initiative to take the responsibility of inspection, and help colleagues in Cory make progress.
3, do it yourself, do a good job in class BANCHA, and summarize it day by day and week by week, so that nurses can consciously improve the quality of nursing.
The third is to develop high-quality nursing service demonstration wards, strengthen basic nursing services and improve patient satisfaction.
1. Since the implementation of the high-quality nursing service demonstration ward, we have strengthened basic nursing services, communicated with patients more, understood patients' needs, and really solved problems for patients.
2, flexible scheduling, make full use of human resources, give play to the subjective initiative of nurses, and facilitate the provision of services for patients. Flexible scheduling not only reduces the workload of nurses, but also solves practical problems such as morning and evening care, morning and evening disposal and unfamiliar nurses.
3. Set up warm reminder cards and health education cards to facilitate patients and meet their needs.
4, strengthen the management of critically ill patients. Pay attention to rescue cooperation and ability training. Don't panic in the face of serious illness, and the rescue should be organized.
Four, "three basics and three strictness" training and teaching work
1, according to the departmental plan, conduct business study twice a month, conduct skill training once, and conduct theoretical and skill operation examinations on time. There are plans, implementation, evaluation and summary.
2. Replace new nursing records, strictly require nurses to write according to specifications, check and correct the problems and mistakes found in time, and continuously improve the writing quality.
3. Cooperate with the plan of hospital training department to train junior nurses and participate in "distance education" learning.
4, strict requirements of interns, teaching as planned.
Five, strengthen the management of hospital infection.
1, strictly implement the disinfection and isolation system, and the department infection quality control team will check, summarize and record as planned.
2, according to the requirements of hospital infection, hospital infection knowledge training on a regular basis.
Sixth, build your own brand of digestive care-the subtlety is tenderness.
Patients with advanced cancer are often hospitalized in the digestive department. Such patients are not only in poor health, but also very anxious. Nurses tend to be more careful and careful when nursing such patients. A simple operation may take only one minute in other patients, but it takes half an hour in such patients. Every time the nurse is sweating like a pig without complaining, she brings kind words and understanding smiles to the patients and their families. Over the past year, we have received many letters of commendation from patients and their families. Even after the death of patients, their families personally sent pennants to express their gratitude.
Seven, the existing shortcomings and the direction of efforts.
1, lack of nursing quality control: First, it is reflected in ward management, and there are still many shortcomings. Second, the writing of nursing records, especially after the simplification of nursing records, the requirements for the writing quality of nursing records have declined. These two aspects are what I urgently need to improve and strengthen.
2. Training: This year, the hospital has added standardized trainees, and the training task is heavier. There should be planned and hierarchical training. Department nurses are trained at different levels, and nurses, interns and interns are trained at different levels, so that everyone can pass the test.
3. Nursing scientific research and papers: constantly update nursing knowledge, develop new technologies and projects as soon as possible, and lead general nurses to make progress together.