2. After opening "My", click the "Ant Insurance" option to enter.
3. After entering this interface, click the "My" function in the lower right corner of the page.
4. Then click the All Policies option shown by the arrow.
5. Then click to open the insurance that you want to surrender and enter the details page.
6. Enter the details page, and click "Customer Service" at the top right of the page to enter the next page.
7. On the My Customer Service page, click here, as shown below.
8. After that, select the strategy and click to enter the next page.
9. Then choose a reason why you want to surrender, and click OK.
10. After selecting the reason, click "Click here to surrender" and wait for the page to jump.
1 1. After entering this page, we need to select the reason for surrender again, and then click the "Apply for surrender" button.
12. Finally, you need to wait patiently for the surrender process to be completed, and then the money will be returned to Alipay account.