What if the health code can't be opened?

What if the health code can't be opened? We need to operate (5 steps). The model of this demonstration is Xiaomi11pro; System: MIUI12.5; ; Software: Alipay10.2.36.8000; The following are the detailed steps:

1 Click the card package

Enter Alipay and click the card package button at the top right;

1. Click Card Package 2 and click Certificate.

Click the right-most ID button;

2. Click Certificate 3, and then click Quick Add Certificate.

Click the "Quick Add Certificate" button;

3. Click Quick Add Certificate 4. Click on the health code.

Click the health code option;

4. Click Health Code 5, and then click View Now.

Select the appropriate health code, and then click View Now.

5. Click View Now.