What are the common causes of nurse-patient conflict?

Briefly describe the common causes of nurse-patient conflict.

Answer: (1) unclear role: the key to the development of nurse-patient re

What are the common causes of nurse-patient conflict?

Briefly describe the common causes of nurse-patient conflict.

Answer: (1) unclear role: the key to the development of nurse-patient relationship lies in whether the expectations and positioning of both parties are clear.

(2) Responsibility conflict: In the treatment and nursing activities of clients, it is often unclear how much both nurses and patients should participate and how much responsibility they should bear, which is easy to cause conflicts. The conflict between nurses and patients is manifested in two aspects: ① Who caused the conflict should bear the responsibility for causing health problems. (2) who caused the conflict should bear the responsibility of changing the health status.

(3) Differences in rights and interests: Every client has the legitimate rights and interests to obtain safe and high-quality health services. However, due to the lack of corresponding health knowledge and the pain of diseases, most customers have partially or completely lost the ability of self-control and nursing. Therefore, it is difficult for them to safeguard their due rights and interests, and they can only rely on medical personnel to complete it. This increases nurses' sense of superiority, and when dealing with nurse-patient disputes, they are more inclined to favor the interests of hospitals or medical personnel and less consider the legitimate rights and interests of the parties.

(4) Understanding differences: When nurses and patients have different understandings of information, it is difficult to communicate effectively, which will eventually damage the nurse-patient relationship.

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