Suzhou China Life Insurance Wang Zhonghua Company will serve you wholeheartedly.
Generally speaking, claims need to provide:
Insurance contract and the latest payment voucher, claim settlement application, beneficiary's identity card or heir's identity certificate and relationship certificate,
The identity certificate of the insured,
If entrusting others, it shall issue a power of attorney for creditor's rights and the identity certificates of the trustor and the trustee and other basic materials.
When applying for a life insurance death claim,
In addition, it is necessary to provide: medical death diagnosis certificate issued by public medical institutions at or above the county level designated or recognized by the company,
Certificate of cancellation of household registration issued by the public security department,
Forensic corpse inspection report and cremation certificate issued by the funeral department (this point can be appropriately relaxed in rural areas where cremation and funeral management are not implemented),
According to the needs of the case, the insured may be required to provide the original (copy) of the inpatient medical record or the outpatient medical record.
When applying for short-term insurance claims,
Need to provide: the diagnosis certificate issued by the public medical institution designated or recognized by the company, and the household registration cancellation certificate issued by the public security and judicial departments.
The funeral department's corpse inspection report or judgment and cremation certificate. If you die of disease,
Also need to provide inpatient medical records (copies) or outpatient medical records; In case of accidental death,
You also need to provide proof of accidental injury: the road traffic accident responsibility confirmation issued by the traffic police department is required for traffic accidents.
Work-related deaths should be identified by the labor department, and criminal cases should be identified by the public security criminal investigation department.
When applying for medical expenses insurance claims,
Need to provide: medical records issued by medical institutions designated or recognized by the company.
, discharge summary, proof of disease diagnosis, original receipt of medical expenses (inpatient department should issue detailed list of inpatients), transfer certificate.
If medical expenses are incurred due to accidental injuries, it is also necessary to provide accident certificates.
Such as the work-related injury accident appraisal certificate issued by the labor department, the road traffic accident responsibility confirmation or criminal case certificate issued by the public security department,
Poisoning accident certificate issued by health and epidemic prevention department, etc.
When applying for major illness claims,
Need to provide: the diagnosis certificate and pathological report issued by the insured in the medical institution designated or recognized by the company.
, electrocardiogram report, coronary angiography report, CT report and other disease-related inspection reports.