Can I get a refund for missing classes because of the epidemic? How to complain by phone?

According to relevant information, there is no refund. Little Toban stopped a class because of the epidemic. If you want the agent to refund the money, you need to subtract the original price from the discount we actually paid and return all the gifts, so there is no refund. If the complainant provides relevant evidence, he can directly complain to the market supervision department that Xiao Tuoban will not be refunded for the suspension of classes due to the epidemic.