2. Real-name authentication of health code cannot be realized. First of all, it may be caused by the network. This may happen if the mobile phone has a poor network speed or no network connection. Users are advised to switch the mobile phone network, or disconnect the network and then reconnect.
3. After eliminating the network reasons, it may be that the real-name authentication information of the user's health code is inconsistent with the login account information, so users are advised to check it.
If nothing can be solved, it may be a background program problem. Users are advised to try again later.
5. On March 5, 2020, the draft of Reference Framework and Technical Guide for Epidemic Prevention Norms (hereinafter referred to as "Standards") passed the expert review meeting and was formally submitted for approval. The promulgation of this standard provides technical specifications for epidemic prevention access code development enterprises, and regulates and requires functions such as personnel management, authorization management and collection point management. Units that use epidemic prevention codes.
6. On April 29th, 2020, the General Administration of Market Supervision (Standards Committee) issued an announcement to release a series of national standards for personal health information codes. This series of standards adopted the fast-track program of the national standard, and it only took 14 days from project establishment to publication. After the implementation of this series of national standards, the code system, display mode and data content of personal health information codes can be unified, and the protection of personal information and the enjoyment and utilization of information can be considered as a whole, which is suitable for guiding the design, development and system integration of health code-related information systems.