1. Vehicle information: including model, year, mileage, etc. , which can help professionals better understand the situation of vehicles and provide reference for maintenance.
2. Fault phenomenon: describe the fault phenomenon of the vehicle, such as the vehicle can't start, the engine fault light is on, etc. , which can help professionals locate faults quickly.
3. Fault location: Specifying the specific location of faults, such as engine, braking system and transmission system, can help professionals to diagnose and maintain more accurately.
4. Severity of failure: Assessing the impact of failure on vehicle performance and safety, such as slight, moderate or serious, can help professionals better understand the urgency of failure.
5. Maintenance records: including the time and place of maintenance, maintenance items, maintenance personnel and other information, can help car owners and professionals better understand the maintenance history of vehicles.
6. Other information: such as the owner's contact information and vehicle insurance information. , can help professionals better understand the needs and situation of owners.