1. Open Alipay and enter medical insurance in the search box at the top of the homepage.
2. Click the first one after coming out.
3. In the interface of good medical insurance, click "My Health" indicated by the arrow.
4. Next, click "X Family Safety" as shown in the figure.
5. Click "Long-term medical care" in the family security interface, as shown in the figure.
6. As shown by the arrow, the automatic renewal status of the policy details in the next year is "Enabled" (that is, you have started the automatic renewal business), and click "Enabled".
7. Click "Cancel Service" in the next automatic renewal interface as shown in the figure, and then click "OK to cancel" in the automatic insurance cancellation box as shown in the figure.
8. Then go back to your insurance policy, as shown in the figure, the status of automatic renewal in the following year becomes "pending".
Precautions:
1. To handle the long-term medical insurance surrender, you need to call 95 188-9 manual customer service for assistance. Generally, it is necessary to provide an application contact contract, an insurance contract and a valid identity document of the insured.
2. The insurance company will refund the premium or cash value of the policy to the insured within 30 days after receiving the application for termination of the contract, and the refunded amount will be directly returned to the corresponding Alipay account.